The RuMa Hotel and Residences
7 Jalan Kia Peng, Kuala Lumpur 50450 Malaysia
Lowest prices for your stay
US$185
Fully refundable before Wed, 6 Dec
US$216
Fully refundable before Thu, 7 Dec
Get rewarded with One Key
US$150
Hotels.comUS$216
Priceline
Trip.com
View all 13 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (1,604)1,604
Room & Suite (164)
Dining (156)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#18 of 1,181 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled in the very heart of Kuala Lumpur’s Golden Triangle and just steps away from the Petronas Twin Towers and KLCC, The RuMa means home in its literal sense. A serene sanctuary amidst the downtown hustle and bustle, it is a hotel that captures all the intimacy of a home run by an accomplished host. A stay will inspire you to uncover the city’s origins and colonial heritage in a contemporary setting that exudes the soothing qualities of a true Urban Resort. At URC, we want your experience to be human, intuitive, inclusive, generous and engaging. This means having skillful, committed team members empowered to create an experience that’s uniquely yours.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Airport transportation
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Personal trainer
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Outdoor dining area
Poolside bar
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Doorperson
Umbrella
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Trendy
Languages Spoken
English, Chinese, Malay
Location
100Great for walkers
Grade: 100 out of 100
130Restaurantswithin 0.3 miles
16Attractionswithin 0.3 miles
7 Jalan Kia Peng, Kuala Lumpur 50450 Malaysia
Getting there
Raja ChulanKuala Lumpur Rapid KL7 min
KLCCKuala Lumpur Rapid KL9 min
Car HireSee car hire from US$38/day
1148Reviews19Q+A77Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 928
- 150
- 39
- 13
- 18
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Impeccable service, top notch facilities and environment. Room is perfect, as how I would imagine. Just one small improvement : more breakfast variety. Otherwise overall experience is good and unmatched
Read more
Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
overall is a good experience, love the design of the inner space, staff are friendly, but they should pay more attention to avoid confusing different request made by each room. I was awakened by phone call saying that my order is ready or something while i did not make any orders
Read more
Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Spent the weekend here for a city staycation because it was recommended by family. Highly recommend this hotel because of the incredible comfort of the space. The bed was so soft and you basically fuse with it. I personally love that they have the blackout function - perfect for sleeping in. However, 2 cons would be firstly the location is not too close to public transportation. Although it is walking distance to KLCC and Pavilion, it wasn't too walkable for a pregnant woman. But for a fit person, definitely walkable. Secondly would be that there aren't really nice views from the Grand King Room or Pool area so if you're looking for a nice view of KLCC, you'd probably be disappointed. So if these two cons are not in your concern, this place is perfect for a romantic staycation or familycation and I would highly recommend this hotel.…
Read more
Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Fantastic staff full of knowledge and keen to help. Within good walkable reach of the Petronas Towers and the Craft emporium. Would be great to get the hop on hop off buses to create a nearer stopping point.
Read more
Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
everything was great but prefer the larger SQF room the first time i went to RUMA even though i opted for the same room but get a smaller room insted. other than that everything was good. boom shaka laka 200 characters
Read more
Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The service is top notch. The breakfast was super good! Definitely a very pleasant and impressive hotel to stay at. Will 100% come back here again! Highly recommended! 5/5! You will never regret! 💖💖
Read more
Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The RuMA Hotel is situated in the Golden Triangle and within walking distance to Pavillion, making it a great option to stay. It is rated to be a 5 star hotel so expectation was really high when we checked in. Let's start with the rooms first. Rooms were beautiful and the beds were comfortable. As I celebrated my birthday they even had a nice touch of adding in a small cake with a note. However, the water in the room was lukewarm at best. I was looking forward to trying the the tub and frankly water was not hot. Room is not 100% sound proof as you can hear laughter from the hallway. Additionally, calling for service from your room is like playing roulette, which was such an astonishment to me. If you need additionally toiletry or wanted to check on something be prepared that your call may go unanswered - something I never experience in any hotels I have stayed at. This is unaccepatable. We dined at Atas for lunch while we waited to check in. Lunch menu was nice. However, during breakfast be prepared that the buffet is limited and if you wanted some eggs - there are items on the menu which you will need to top up - which I thought ridiculous. Additionally there were FLIES in the restaurant and when we raised the point - it was as if they knew but did nothing about it. Simple things like ensuring the buffet had candles and tables have candles to prevent flies from landing would have been great. Sister got grossed out seeing a fly land on the salami at the buffet spread. Lastly, we thought of having cakes at the Librari. Tea came by the pot and was truly worth it but the coffee was one of the worst my sister had. For RM25 it was unaccepatble and service needs to be improved. Additionally there was a lady (I will call her Crumblina) who actually went to the cakes which were on displayed at glass containers to sample on the crumbs with HER BARE HANDS! As no one was attending or monitoring this she got away (and order champagned instead). However this was truly unhygienic! My verdict? The RuMA fails to live up to it's 5 stars status. While we had many friendly folks who served us it felt that the whole hotel was skimping on things. Would I revisit and rebook my stay? Most likely not unless they change they way they do business.…
Read more
Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Excellent service, staff is very professional and helpful. Rooms are clean, the beds are king-size and very comfortable. Hotel offer top amenities such as restaurant, SPA, pool . These amenities provide guests with a high level of comfort convenience. 👌
Read more
Date of stay: November 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Husband and I enjoyed a lot in the hotel for our anniversary celebration. Definitely will visit again and we plan that we should just spend the whole day in the hotel to enjoy all the facilities, next wanted to enjoy their spa too 😘
Read more
Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My first time staying in this hotel. Room was spacious and clean, with ample necessities that should be included in a 5 star hotel. Checked in at a rather late timing, but transaction was smooth with no hiccups. Loved the view of the grand park room. Would definitely come back again!
Read more
Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
PRICE RANGE
US$124 - US$186 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
253
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingTHE RUMA HOTEL AND RESIDENCES - Updated 2023 (Kuala Lumpur, Malaysia)
Frequently Asked Questions about The RuMa Hotel and Residences
Which popular attractions are close to The RuMa Hotel and Residences?
Nearby attractions include KLCC Park (0.2 miles), Pavilion KL (0.3 miles), and KLCC - Bukit Bintang Pedestrian Walkway (0.1 miles).
What are some of the property amenities at The RuMa Hotel and Residences?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The RuMa Hotel and Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The RuMa Hotel and Residences?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The RuMa Hotel and Residences?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The RuMa Hotel and Residences?
Conveniently located restaurants include The Grand Getaway by Grand Hyatt Kuala Lumpur, Mandarin Grill, and Horizon Grill.
Are there opportunities to exercise at The RuMa Hotel and Residences?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The RuMa Hotel and Residences have airport transportation?
Yes, The RuMa Hotel and Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The RuMa Hotel and Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does The RuMa Hotel and Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The RuMa Hotel and Residences?
The staff speaks multiple languages, including English, Chinese, and Malay.