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The RuMa Hotel and Residences

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Traveller (203)
Room & Suite (70)
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About

Location
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Service
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The RuMa means home. A serene sanctuary amidst Kuala Lumpur’s hustle and bustle, we’re a hotel that captures all the intimacy of a home with a host. A stay will inspire you to uncover the city’s origins and colonial heritage in a contemporary and luxurious setting that exudes the soothing qualities of a true Urban Resort. “Hostmanship”, the mantra of the hotel, centres around its guests at its very core. Human, intuitive, generous and devoid of complicated processes. Once you arrive at The RuMa, you enter a world that revolves around you. The RuMa Hotel and Residences is Kuala Lumpur’s only member of the Leading Hotels of the World.
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Property amenities
Pool
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room service
Free parking
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Hotel links
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Special Rate:Extended Urban Respite
48Reviews
288Photos
0Q+A
4Room tips
Traveller rating
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Popular mentions
My wife and I have just returned from KL where we stayed for two nights at RuMa. Our expectations were high and we were not to be disappointed. The property is stunning and the attention to detail incomparable. The hotel feels like a cocoon and the staff is very attentive,
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Hotel's Favourite
The first impression I had of RuMa was a feeling of "Home". From the moment I arrived at the hotel, I was welcomed by friendly staff at the front desk, refresh with a home made floral lemonade served in a local clay vase. A great start of my stay! In the centre of the Lobby,
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Response from TheRuMaHotel, General Manager at The RuMa Hotel and Residences
Responded 13 Dec 2018
Dear 108Sunshine, What a pleasure it has been to hear of your stay with us. In the world of Hostmanship, our guests are welcomed into a culture where people come first and every experience is tailor-made. We are glad to hear that you’ve managed to experience our Hostmanship and we look forward to welcoming you back for another visit soon. Until then, have a pleasant weekend ahead and see you soon. Kind regards, Guido Farina General Manager
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the hotel is discreet like boutique hotels should be. Entrance is unassuming, but trendy. I was amazed how bright and efficient the staff was. Starting with the doorman who was very helpful with our luggage and directions when needed. The staff behind the reception was
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Response from TheRuMa, General Manager at The RuMa Hotel and Residences
Responded 1 week ago
Dear healthguy, The pleasure of welcoming you to Kuala Lumpur is ours. Thank you for choosing The RuMa as your preferred accommodation in this vibrant city and we are happy to hear that your stay had been memorable. We hope that you’ve had a great time exploring the city and if there are anything that you’ve missed, we’ll be more than happy to accommodate you once again. Take care and see you again soon! Kind regards, Guido Farina General Manager
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Stayed two nights at the RuMa hotel last February. Incredible staff, welcoming and smiling. Had valentine’s dinner at their restaurant ATAS, superbe food. Definitely the place where I am staying when visiting KL next time.
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Response from TheRuMa, General Manager at The RuMa Hotel and Residences
Responded 2 weeks ago
Dear alobir, It had been a great pleasure to welcome you to The RuMa on such a memorable night. Thank you for the kind mention of our service and offerings at ATAS during your stay. Should you ever require another retreat to KL, please do not hesitate to contact us and we will be more than happy to welcome you back. Until then, take care and have a great week ahead. Kind regads, Guido Farina General Manager
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I'm a frequent, and discerning!, business traveller to KL and growing bored of the non-descript 5 star hotels that all look and 'feel' the same. All the big brand hotels around KLCC Park (Grand Hyatt, MO, Traders) all feel dated and generic. RuMa is a breath of fresh air,
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Response from TheRuMa, General Manager at The RuMa Hotel and Residences
Responded 2 weeks ago
Dear BvHSG, It is wonderful to hear that your stay with us had been such a memorable one and we couldn’t be any more happier to have received such a high praise here on TripAdvisor. Thank you for taking the time to write us this review and we cannot wait to welcome you back again for another stay in the future. Kind regards, Guido Farina General Manager
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"Trust the reservation department. No mistakes expected. Rooms are gorgeous."
"Corner units with low numbers (eg room 802) gives a view of twin towers"
"Facing the Petronas"
"High floor have stunning view of heart of KL"
PRICE RANGE
US$168 - US$248 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
253
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