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Shangri-La Hotel Kuala Lumpur

Traveller (4438)
Room & Suite (1380)
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Overview
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11 Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
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Offers from Shangri-La Hotel Kuala Lumpur
Offers & Announcements:15% off Room, Dining, Spa
Hotel deals
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,828)
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6,710 results
Traveller rating
5,001
1,247
323
80
59
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Time of year
LanguageEnglish
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5,001
1,247
323
80
59
Show reviews that mention
All reviews horizon club lemon garden arthur's bar petronas towers chocolate fountain lobby lounge our honeymoon upgraded to a suite fantastic hotel breakfast buffet pool area is five star hotel club room an upgrade monorail station late check bukit bintang
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1 - 5 of 6,710 reviews
Reviewed 2 days ago

This hotel is definitely one of the best places I've ever seen in my entire life. Yup , It's THAT GOOD. I don't know where to start, staff : Angels walking on earth, they're always ready and on command. I wanted to leave each staff...More

Thank nahari2015
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for choosing Shangri-La Hotel, Kuala Lumpur and for taking the time to leave us a comment! I'm glad to learn that your stay with us has been fantastic and that our service and facilities are up to your expectations. We look...More

Hotel's Favourite
Reviewed 14 January 2018 via mobile

Arrived at airport to be greeted by our hotel pick up. Lovely drive in Mercedes E class with Wifi. Arrived at the hotel to a lovely warm welcome to be greeted for our anniversary. Was swiftly taken to our suite and checked in at the...More

4  Thank Asif K
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 15 January 2018

Dear Guest, Thank you for choosing to stay with us at Shangri-La Hotel, Kuala Lumpur during your anniversary celebration and for the fantastic review of your stay experience. I am truly delighted to learn that you had an enjoyable stay in our Horizon Club. We...More

Reviewed 3 days ago via mobile

This is our second stay here. We have stayed in other hotels in kl but still prefer Shangri-la. The hotel may look slightly dated but the maintenance is good and everything works fine. The buffet breakfast is fantastic. We wanted to take the hotel shuttle...More

1  Thank Irble
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 3 days ago

Dear Guest, Thank you for choosing Shangri-La Hotel, Kuala Lumpur! I'm glad to hear that you had an enjoyable stay and that misunderstandings and problems were resolved quickly. I will take note of Anwar's willingness to go the extra mile and of course, thank you...More

Reviewed 4 days ago

its a top class property and great location . staff is amazing and easy going . one of the most popular hotel for stay . walking distance to twin towers . amazing breakfast they have must try . it was good stay .More

Thank hoteldodaspalace
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

Dear Guest, Thank you for choosing Shangri-La Hotel, Kuala Lumpur! I'm glad to learn that you had a great stay with us and that convenience, our service and food are up to your expectations. Thank you for taking the time to leave your feedback here...More

Reviewed 5 days ago via mobile

I stayed for three nights at the Shangri La on a recent business trip to KL. It’s hard to fault anything. I really like hotels in Malaysia for the more casual friendly nature of the staff but there is a certain sharpness that separates the...More

Thank klkh2002
Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 3 days ago

Dear Guest, Thank you for your patronage at Shangri-La Hotel, Kuala Lumpur! I'm glad to hear that you had a great stay with us and that the service was up to your expectations. Thank you for taking the time to leave your feedback here on...More

View more reviews
About
Description
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, More entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Free Parking
Bar/Lounge
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Beachfront
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
662
Price range
US$110 - US$188 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Kuala Lumpur
,
Shangri La Hotel Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Number of rooms
662
Price range
US$110 - US$188 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Kuala Lumpur
,
Shangri La Hotel Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Photos
Traveller (4,438)
Room & Suite (1,380)
Dining (499)
Pool & Beach (191)
Amenities (65)
Business Centre & Event Rooms (15)
Family and Play Areas (12)
Nearby
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Questions & Answers
Ask a question
BexTravel1987
12 October 2018|
AnswerShow all 14 answers
Response from Sanit V | Reviewed this property |
Taxi is a fair mean of transportation from KLIA, the system at the airport is efficient and the price is excellent.
1
Vote
snid9701
16 September 2018|
AnswerShow all 6 answers
Response from Adrian S | Reviewed this property |
There is the Central Market which is a lovely place to visit and the Petaling Street market which is more a Chinese market. You can take the train which is just a minute from the Shangri La and it will drop you of right at... More
0
Votes
snid9701
16 September 2018|
AnswerShow all 4 answers
Response from Vasos P | Reviewed this property |
Yes there is a market at Bukit Bintang (near Jalan Alor) and China Town which is about 30 minutes away by monorail. You can get directions from concierge. Best regards Vasos
1
Vote
Room Tips
"book a Horizon club room 21st floor"
nahari2015
2 days ago
Read review
"Definitely worth paying for a club room if only for the complimentary drinks and food in the club."
nigjenp
1 week ago
Read review
"Choose the Premium executive which is a corner room as its very quiet."
fivestarandabove
1 week ago
Read review
"Better value for money you won't find anywhere else in Kuala Lumpur- enroll in the Golden Circle scheme..."
Voyager40159231538
3 weeks ago
Read review
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