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03/12/2017 04/12/2017
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    Shangri-La Hotel Kuala Lumpur

    11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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    03/12/2017 04/12/2017
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    US$126
    US$143Strikethrough price corresponds to the most expensive price returned by our partners for that offer
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    Traveller (3788)
    Room & Suite (1063)
    Dining (461)
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (905 reviews)
    “lemon garden” (239 reviews)
    “arthur's bar” (87 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel Kuala Lumpur
    Special Offer: Limited 11.11 Promotion!
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,281)
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    1 - 5 of 6,262 reviews

    Reviewed yesterday via mobile

    After a week at the shangri-la rasa ria in Borneo we knew this hotel would differ with this hotel being in the city and having a more diverse clientele. We arrived at this 'grand' hotel and was checked in with ease. The lobby/reception area reminded...More

    Thank Betheplanet
    Hotel's Favourite
    Reviewed 27 May 2017

    This is a great choice in KL. I arranged an airport pickup and was met promptly at the airport by a very courteous representative. At the hotel I as was escorted from the car to my room where check in was carried out quickly via...More

    8  Thank Julian S
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 29 May 2017

    Dear Guest, Thank you for your fabulous review. We are glad to learn that you were happy with the variety of food served for breakfast in Lemon Garden. My staff and I look forward to being of service to you again in the near future....More

    Reviewed yesterday

    The hotel is lovely with beautiful dining setting and lovely artefacts. The menu is extensive however getting a vegetarian dish was very very dificult as fish oil is considered veg.Strange as teh world is small standards are similiaar and every individual deserves to their own...More

    1  Thank shree108
    Reviewed yesterday via mobile

    This is an excellent hotel whether you are on business or leisure. We stayed here for 3 nights after spending 10 nights in Langkawi, we decided to go with the horizon deal where you get breakfast, afternoon tea, cocktail and drinks from 5-7. The room...More

    Thank amb45
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

    Dear Guest, Thank you for staying with us after your 10 days trip in Langkawi and also for your fantastic review of our hotel. I am pleased to learn of your pleasant stay experience with us and that you were impressed with the room and...More

    Reviewed yesterday via mobile

    Was told by clients this place is halal but wasn't sure about it. It would be great to at least put a sign in front saying it's without pork or lard. It's a multiracial country, at least a sign would be convenient to all.More

    Thank missleenamy
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded yesterday

    Dear Guest, Thank you for your review on Shangri-La Hotel, Kuala Lumpur and also taken note of your constructive feedback. It was a pleasure to be of service to you and we look forward to welcoming you back to the hotel soon. Thank you. Best...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$118 - US$162 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Kuala Lumpur
    • #1 Family Hotel in Kuala Lumpur
    • #3 Business Hotel in Kuala Lumpur
    • #3 Spa Hotel in Kuala Lumpur
    • #5 Luxury Hotel in Kuala Lumpur
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 662
    • Reservation Options
    • TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Expedia, Booking.com, Agoda, Hotels.com, Ctrip TA, Travelocity, Cancelon, Hotwire, Orbitz, HotelQuickly, Evoline ltd and Cheap Tickets so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Shangri La Kuala Lumpur ,
    • Shangri La Hotel Kuala Lumpur
    Add Photo Photos
    Traveller (3788)
    Room & Suite (1063)
    Dining (461)
    Pool & Beach (181)
    Hotel & Grounds (2204)
    Bathroom (193)
    Business Centre & Event Rooms (14)
    Family and Play Areas (12)
    Nearby
    Pacific Regency Hotel Suites
    2,044 reviews
    .06 miles away
     
    Mandarin Oriental, Kuala Lumpur
    5,007 reviews
    .41 miles away
     
    Fraser Place Kuala Lumpur
    1,811 reviews
    .17 miles away
     
    Concorde Hotel Kuala Lumpur
    2,137 reviews
    .11 miles away
     
    Nearby Restaurants
    Lemon Garden at Shangri-La Hotel, Kuala Lumpur
    571 reviews
    .04 miles away
    Shang Palace
    205 reviews
    .05 miles away
    Hard Rock Cafe
    1,039 reviews
    .11 miles away
    Zipangu
    200 reviews
    .04 miles away
    Nearby Attractions
    Menara Kuala Lumpur
    6,844 reviews
    .20 miles away
    FRIM Canopy Walk
    82 reviews
    .38 miles away
    KL Tower Mini Zoo
    78 reviews
    .24 miles away
    Malaysia Tourism Centre
    143 reviews
    .19 miles away
    Ask a question
    Questions & Answers
    Ahmed A
    10 November 2017|
    AnswerShow all 8 answers
    Response from Leon B | Reviewed this property |
    We arranged a shuttle service. It was around 30 minutes. The airport also has an express train, the KLIA express it is called and it also has an app with fares, stops and a schedule. Very easy to use.
    1
    Vote
    Tanjams2014
    2 November 2017|
    AnswerShow all 3 answers
    Response from Anjli C | Reviewed this property |
    The pool is nice and large. It is curved (semi-circle shaped) but you can still do laps.
    1
    Vote
    KHA13D
    16 October 2017|
    AnswerShow all 5 answers
    Response from Magandran | Reviewed this property |
    No they don’t. You’ll have to get access through a lift and wellness centre.
    0
    Votes
    Room Tips
    "Horizon rooms are good value"
    Read review
    "Higher floors provide the quieter rooms."
    Read review
    "Avoid the circular rooms on the higher floors of the building."
    Read review
    "Upper levels, away from elevators. Never really had a bad view."
    Read review
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