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Shangri-La Hotel Kuala Lumpur

Traveller (4621)
Room & Suite (1437)
Travellers' Choice 2018 Winner
Certificate of Excellence
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL!
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Property amenities
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Good to know
Centrally Located
Hotel links
Visit hotel website
Offers & Announcements:Lunar Celebration
Hotel deals
100Room tips
Traveller rating
  • 5,844
  • 1,528
  • 392
  • 88
  • 66
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Popular mentions
We stayed for 2 nights on our honeymoon. We booked into the Horizon Club bedroom to take advantage of the lounge. There is a separate check in the lounge, with cold towels and a drink. We were upgraded to a suite which was a lovely surprise. The staff in the hotel are
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Stayed in a club room for 5 nights. Exclusive benefit of club room guest were more than expected. Enjoyed noise-free, nice breakfast till 11AM, afternoon tea 3-5PM, Alcohol & Beverage 5-7PM in the club lounge. Room condition was flawless and my children didn't want to go out
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Excellent and efficient service. Breakfast buffet is fantastic as is in room dining. Near shopping malls and public transport. Rooms are big and clean. I had a good time. My kids enjoyed it. Highly recommended.
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We had arranged a transfer with the hotel, this went seamlessly. The hotel looked beautiful and definitely has that WOW factor. Staff were polite and welcoming. We looked forward to sampling the breakfast buffet after reading the reviews. There is certainly a wide choice but we
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We booked this hotel based on the excellent TripAdvisor reviews and it did not disappoint. Our flight arrived in KL early in the morning. We were at the hotel at 10 am and they accommodates us and gave us early check in. Staff is very friendly. Facilities are world class. WiFi
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Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala Lumpur
Responded 2 days ago
Dear Guest, Thank you for choosing Shangri-La Hotel, Kuala Lumpur! I'm glad to note that our hotel, facilities and services were up to your expectations. Thank you for taking the time to leave us your feedback! We can't wait to welcome you back to the hotel. Best regards, Gonzalo Duarte Silva General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
La camera con letto king size
Particolare del bagno
Sorry I meant monorail
1 vote
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For self driving, you may either get the conciege to help you upon arrival or prebook them before your trip.
1 vote
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Breakfast included?
If you book a club room you get breakfast, unlimited tea and coffee, afternoon tea and early evening cocktails with canapes.
2 votes
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What is the best way to get to the hotel from KUL airport?
Taxi is a fair mean of transportation from KLIA, the system at the airport is efficient and the price is excellent.
1 vote
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We are staying 21st and 22nd December. Are there any markets close to the hotel?
There is the Central Market which is a lovely place to visit and the Petaling Street market which is more a Chinese market. You can take the train which is just a minute from the Shangri La and it will drop you of right at the Central market. The concierge of the hotel will be able to help you.
0 votes
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"i stayed on the 19th floor, i was out all day and did not take much notice of what was outside."
"sun facing rooms are good"
"Premier Rooms are quite spacious"
"Ask for a higher floor (15+) for a better view"
"You can request and they will do their best to accommodate (I even got upgraded)"
US$110 - US$197 (Based on Average Rates for a Standard Room)
shangri la kuala lumpurshangri la hotel kuala lumpur
MalaysiaWilayah PersekutuanKuala Lumpur
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