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The Ritz-Carlton, Kuala Lumpur

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Traveller (1120)
Room & Suite (304)
Dining (130)
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Overview
  • Excellent77%
  • Very good14%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(67 reviews)
“the club lounge”(84 reviews)
“personal butler”(21 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Kuala Lumpur
Special Offer: Member Rates
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Offers from The Ritz-Carlton, Kuala Lumpur
Special Offer: Member Rates
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,066)
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907 results
Traveller rating
683
121
61
25
17
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683
121
61
25
17
Show reviews that mention
All reviewsbutler servicethe club loungepersonal butlerli yenstarhill gallerybedroom suitehigh teaspecial thanksfantastic stayhome away from homeamazing hotelpavilion mallbreakfast buffetbukit bintanggolden triangleduty managertun
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1 - 5 of 907 reviews
Reviewed yesterday via mobile

I stayed here for a business trip whilst in KL and i have to say that the hotel and the staff are simply fantastic. All the staff are polite, courteous and simply fantastic. But a special mention goes out to Shafiq Ghani who went out...More

Thank Atilla K
Reviewed 3 days ago via mobile

I have stayed in this no view hotel on 19th floor for 3 days, thanks for my membership, they have upgraded me to suite room on 10th floor but forgot I have asked highest possibilities floor as they can, so I have spend an hour...More

1  Thank dayang60
Response from EricTea, General Manager at The Ritz-Carlton, Kuala LumpurResponded yesterday

Dear dayang60, Thank you for sharing your feedback with us. We deeply regret to read about your experience at the hotel, in terms of the room and its view. Nevertheless, I am glad that you find the hotel's location is to your convenience and the...More

Reviewed 3 days ago via mobile

Our started wonderful as soon as we steped in the hotel. We were received by the staff like royalty, they really know how to make you feel special. The 3 bedroom apartment is very large, the facilities are great. They even have a playroom for...More

Thank isa B
Reviewed 4 days ago

what a fantastic experience we as a family of 5 had at this hotel property from the staff at the front door to Mr Duarte the line manager a special thanks to M tanvir a MR M.Asruf Mr sagel a conceirge

Thank Sarfaraz's P
Reviewed 4 days ago via mobile

Everything was on point. A warm welcome and friendly stuff. Glad to see this hotel still offers 24hrs butler service. Location was great, in Bukit Bintang & easy access to Pavilion Mall. Butlers were really helpful especially Eva Yee who greeted us on our arrival...More

Thank Saim I
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$167 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Kuala Lumpur
#6 Luxury Hotel in Kuala Lumpur
#9 Romantic Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#13 Family Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$167 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Kuala Lumpur
#6 Luxury Hotel in Kuala Lumpur
#9 Romantic Hotel in Kuala Lumpur
#12 Business Hotel in Kuala Lumpur
#13 Family Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1120)
Room & Suite (304)
Dining (130)
Pool & Beach (23)
Amenities (14)
Family and Play Areas (7)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
satit_1981
9 April 2018|
AnswerShow all 5 answers
Response from TheRitzCarltonKL | Property representative |
Dear satit_1981, Thank you for your booking. Our Cobalt Room has live stations which include a live egg station, and i am sure our friendly chefs could whip up an Egg Benedict, just how you like it! Coffee, which includes... More
0
Votes
charles331
3 March 2018|
Answer
Response from TheRitzCarltonKL | Property representative |
Dear charles331, Thank you for reaching out to us. For your kind information, we have sent a private message for your inquiry. Have a great week ahead!
0
Votes
Room Tips
"all rooms are equally as good"
Read review
"The suites are very spacious and great for families"
Read review
"Although a large hotel it was very quiet throughout."
Read review
"Suite with Club Lounge access"
Read review
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