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InterContinental Kuala Lumpur

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InterContinental Kuala Lumpur
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2,340 Reviews from our TripAdvisor Community

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Showing 1,914: English reviews
Toronto, Canada
Reviewed yesterday NEW

Just spent 5 nights here and all the nights were 5 star. The location is key, 3 min walk from twin towers, its clean, new and kept in great condition. Shower is nice and spacious, towels, pillows and bed is soft, and the breakfast is extensive. Asian dishes, indian dishes, Malaysian dishes and western dishes to choose from. Manager jason...

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Helpful?
Thank Ebrahim5452
Reviewed 2 days ago NEW

This is a place of sanity and peace in a city that is one of the worlds crazy places. Our suit was on floor 29 and as you would expect was very spacious and comfortable. The bedroom contained the largest bed it has been my pleasure to sleep on. It was 2.2 metres wide, my California King was to my...

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Thank Michael D
Reviewed 2 days ago NEW

what else to say, definitely 5 star. good location for me. quick check in check out. what else to say, great hotel. good location for foods. definitely 5 star. definitely 5 star. definitely 5 star. definitely 5 star. definitely 5 star. definitely 5 star. definitely 5 star. definitely 5 star. definitely 5 star.

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Thank pohkeong O
Faro, Portugal
Reviewed 5 days ago NEW

I spent almost two weeks at the InterContinental KL and it was a wonderful experience. The location is very central and great for shopping as well as being a base for exploring the city by tour bus and otherwise. Lots of dining options exist all around and it is within walking distance to the main attraction of KL: the Petronas...

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2Thank JonelleRJ
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear JonelleRJ, Thank you for sharing your feedback on TripAdvisor. It is such a pleasure to know that you had an amazing stay with us. We truly appreciate your compliments on the positive aspects of your stay which will definitely motivate the whole team to continuously deliver extraordinary services. Till your next visit, safe travels. Warm regards, Clive Murray General...

Hong Kong, China
Reviewed 5 days ago NEWvia mobile

I am writing this review to show my appreciation and gratitude for the following mentioned good staff members who have devoted their professionalism at work throughout my stay in Intercontinental KL during 9-15/February, room number 3017. Jeff Chang, has always assisted me and provides good options to sightseeing. He is always swift and performed several roles when the club was...

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Helpful?
1Thank Hilliehlw
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Hilliehlw, Thank you for taking time to share your experience in detail on TripAdvisor. Delivering excellent service is our utmost priority and we are thankful that our enthusiastic colleagues have contributed to your memorable stay. Certainly we would recognize Jeff, Sivashankar, Aminor, Christine, Kogi and Brian for their great works. Once again, thank you for your continuous support towards...

Reviewed 1 week ago via mobile

This is my first time in this hotel and I really like it. The level of service is very high specially in the club lounge. The best option is to take an club room the rooms are luxury and the access to the club lounge is a real benefit. I'm here until the 17th and enjoying every second, thanks staff...

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1Thank Edwin Van D
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Edwin Van D, It is gratifying to learn that your first visit to InterContinental Kuala Lumpur was enjoyable and that the Club InterContinental experience enhanced your stay. Stay in touch via website or social media for exciting updates and we can't wait to see you soon. Warm regards, Clive Murray General Manager

Paris, France
Reviewed 1 week ago

It was our first stay in this hotel, eventhough travelling to KL for more than 15 years. Overall the hotel is very good. Rooms could be renovated but still okay. Great location. Club service is outstanding: friendly and smiling welcome, excellent daily cocktail offer with good food and wines, all served with class (congratulations to Mr Aminor and team!). Dress...

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2Thank Stefan_Lempereur
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Stefan_Lempereur, Thank you for sharing a feedback of your recent stay on TripAdvisor. It is such a pleasure to know that you had an overall positive experience and that you will choose InterContinental Kuala Lumpur again for your next trip, thank you! We truly appreciate your compliments on every positive aspects throughout your stay which will definitely motivate the...

Riga, Latvia
Reviewed 1 week ago

Stayed there for 4 nights in Deluxe King Bed room, travelled as couple. The best about this hotel is location. It's short walk from Petronas towers and there is subway station Ampang Park just couple of minutes away (we found KL's public transport system really convenient, clean and comfortable). We also loved pool area. The pool is decent size considering...

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1Thank Eriks S
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Eriks S, We are delighted to read of your valuable feedback shared on TripAdvisor highlighting both positive aspects and areas for improvement. From the convenient location, hotel facilities to friendly services delivered by our colleagues, it is amazing to know that these were to your preferences. Till your next visit, we hope to keep in touch and do not...

Ponte Vedra Beach, Florida
Reviewed 1 week ago via mobile

It was my first time staying there and wasn't sure about it. Now I want to stay there whenever I visit KL. Everything was top shelf. The breakfast buffet featured a wide variety of cuisines and super friendly servers making it head and shoulders above any other. Desk personnel and rooms were all great as was spa and outdoor pool....

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1Thank Nason J
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Nason J, It is our great pleasure to receive your high recognition shared on TripAdvisor and that your first visit to the hotel was enjoyable. We truly appreciate you took the effort to recommend us to other travelers, and we look forward to seeing you again during your next vacation in the beautiful city. Warm regards, Clive Murray General...

Reviewed 1 week ago

I have been to this hotel twice in the span of 2 months for business and both times I stayed for about a 5 days. The staff and entire building layout is central to everything. I very much enjoyed all aspects of my stay here.

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1Thank Pav H
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Pav H, Thank you so much for making us as your preferred choice for your business trip. We truly valued your comment shared on TripAdvisor and we hope to have another opportunity to serve you again in the near future. Warm regards, Clive Murray General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Food & drink at the hotel
Serena Brasserie
Serena Brasserie
Cuisines: Asian, Malaysian, International
Tatsu Japanese Cuisine
Tatsu Japanese Cuisine
Cuisines: Japanese, Sushi, Asian
OneSixFive
OneSixFive
Cuisines: International
Things to do
  • Tennis Court
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Babysitting
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people. ... more   less 

Additional Information about InterContinental Kuala Lumpur

Address: 165 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: £74 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Kuala Lumpur 5*
Number of rooms: 473
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Travelocity and Hotels.com so you can book your InterContinental Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur
Hotel Style:
#6 Spa Hotel in Kuala Lumpur
#7 Business Hotel in Kuala Lumpur
#9 Luxury Hotel in Kuala Lumpur
#11 Family Hotel in Kuala Lumpur
#12 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Kuala Lumpur staff and other travellers.
21 questions
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Questions? Get answers from InterContinental Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any Club room or suit”
 of 5 bubbles P9458ZImichaeld, 17 Feb 2017 | Read review
“Choose room not facing jalan Ampang as they are somehow noisy.”
  • View from our room (25th floor)
 of 5 bubbles Stefan_Lempereur, 10 Feb 2017 | Read review
“Delicious food & variaties”
 of 5 bubbles Junclynn, 2 Feb 2017 | Read review
“Stay on the Club Floor :)”
 of 5 bubbles TunkuHalim, 18 Jan 2017 | Read review
“Grand premier room which is newly renovated”
 of 5 bubbles lucy123115, 8 Jan 2017 | Read review
5 of 5