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InterContinental Kuala Lumpur, an IHG Hotel

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Traveller (3027)
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About

#24 of 489 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur has one of the most sought-after locations in the city. An ideal urban retreat for both business and leisure travellers, our hotel is steps away from the iconic Petronas Twin Towers and walking distance to shopping and entertainment. Wine and dine in style at one of our five distinct restaurants, enjoy a relaxing treatment at our tranquil spa, and revel in luxurious comfort in our spacious and modern guest rooms.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Kid-friendly buffet
Kids' meals
Special diet menus
Poolside bar
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Room service
Coffee / tea maker
Flatscreen TV
Bidet
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, Arabic, Chinese, Hindi and 1 more
4088Reviews68Q+A100Room tips

Reviews
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john s wrote a review Yesterday
Petaling Jaya, Malaysia19 contributions11 helpful votes
Excellent stay as always with perfect attentive staff. Everyone works hard but special mention to Harry who is the hotel ambassador and looks after Everyone needs. Also Amdad in the club lounge who provides exceptional, friendly and professional service, and Emmy at the pool side who checks Everyone is happy. The club lounge evening food needs to improve unless you love lettuce
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lost In Asia wrote a review Apr 2023
Singapore, Singapore2614 contributions16504 helpful votes
+1
Hotel's Favourite
I was upgraded to a very large suite upon check in, i felt very grateful for it. Harry at the Club Lounge provided Excellent services ! He make sure I am well taken care of and have all I need. Food wise, sorry, the Nasi Lemak failed, I don't understand how they can messed up this classic Malaysian dish, please improve on it !!! I enjoyed my stay very much, thanks to all the staff at Club Lounge, Housekeeping and Front Office.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
49 Helpful votes1 Repost
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Response from InterContinental Kuala Lumpur, Marketing at InterContinental Kuala Lumpur, an IHG Hotel
Responded 24 Apr 2023
Dear PatrickSatoLee, At InterContinental Kuala Lumpur, we strive to provide our guests with the best possible experience, and we are sorry that our nasi lemak did not meet your expectations during your recent stay. Your feedback is incredibly important to us, and we will be sure to take them on board for continuous improvements. We sincerely look forward to an opportunity to welcome you back with us again for a more refreshing experience. Best Regards, Meera Raj General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Culture44295269026 wrote a review Yesterday
1 contribution
The staff are so helpful and very attentive to our needs. Big thanks to Ashley, Jose, Jhiro, Deor, Jo, and Angelo! Special mention to Raymond, who even gave me a cake on my birthday and made the hotel play a birthday song! Thanks guys! We really appreciate the hard work and the great service.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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John K wrote a review Feb 2024
Los Angeles, California7 contributions
+1
Located in the center of Kuala Lumpur, everything was walkable. The club lounge on the 26th floor and my room were also very nice. The attitude of the people working at the club lounge was also very good, especially the lounge manager, Hamed was great.
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Date of stay: February 2024Trip type: Travelled solo
Room Tip: Once you checked in, nothing to worry about it. They will take care of what you need.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Kuala Lumpur, Owner at InterContinental Kuala Lumpur, an IHG Hotel
Responded 3 days ago
Dear Riversidekorean10410, Thank you for sharing a wonderful review of our hotel. I am delighted to learn of your wonderful experience at Club InterContinental and the most dedicated hospitality extended to you by Hamed. I will be most pleased to share this recognition with Hamed, which will surely encourage him at the hotel. It is always encouraging for our staff to receive such lovely feedback from our guests. On behalf of the team, we hope to welcome you back soon. Best Regards, Matthew Everson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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gillianh768 wrote a review Feb 2024
Dubai, United Arab Emirates7 contributions18 helpful votes
Stayed at this hotel for 12 days, only downside was view from room far too close to building across the street, was looking right into their apartments, but lovely staff and so helpful and friendly, Harry in club lounge is absolutely great such a cheery and great person, every hotel should have a Harry a great asset to your hotel.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Kuala Lumpur, Owner at InterContinental Kuala Lumpur, an IHG Hotel
Responded 6 days ago
Dear gillianh768, Thank you for taking the time to share this feedback with us. It is always encouraging for our staff to receive such lovely feedback from our guests. I am delighted to learn of the most dedicated hospitality extended to you by Harry. I will be most pleased to share this recognition with Harry, which will surely encourage him at the hotel. On behalf of the team, we hope to welcome you back soon. Best Regards, Matthew Everson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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cubba wrote a review Feb 2024
Sydney, Australia91 contributions38 helpful votes
A belated review for our eight night stay at the Intercontinental hotel in April 2023 as we’ve just realized it never posted for some reason. Having arrived on an early morning flight, our plan was to leave the luggage at the hotel and do some nearby sightseeing whilst waiting for check-in to open. However, we were pleasantly surprised to learn that the room would be made available within the hour, free of charge. We stayed in a king classic room, two adults and a five year old, all sleeping in the one bed (which would have easily fit another child around the same age). The room felt somewhat dated, which is not a criticism, but was immaculately clean and very well stocked (the only thing lacking was bubble bath given the huge bathtub that was available). The cleaning staff were extremely thorough and that was reflected throughout the hotel. The room itself was extremely spacious, the bed one of the comfiest we've ever experienced in a hotel, with no noise disturbances at all during our stay (we had a back-facing room). The breakfast was of extremely high quality and something to look forward to in the mornings with good variety and changes during our stay. The flour fried Malaysian chicken was sensational, as was the teh tarik (three cups was the norm) and egg station. The team was extremely attentive and fantastic with children. Nothing was too much trouble and team members would frequently ask if there was anything they could get us off menu. You did feel like you were part of their family and that you got to know them. The only slight criticism would be the number of surveys we were asked to complete but that's minor (it's just difficult to repeatedly express the same sentiment, that service and food was top notch). The pool consists of three areas without obstructions, making it easy to monitor your child/children. We did have an inflatable for our son to play with and they were happy to allow that. This was the highlight of the day for our son and he loved every second of it. A word of advice would be to go to the pool early as he, unfortunately, missed out on a couple of pool sessions where we had planned to go in the afternoon but thunderstorms meant the pool was temporarily closed (as soon as there is thunder, they ask guests to leave the pool). Shoutout to the many families that our son ended up playing with, in particular the Dutch family that played Minecraft with him. It's that type of pool/area that encourages kids to play together. We only briefly visited the gym but it had adequate equipment - treadmills, bikes, rowing machines, weights etc. etc. Room service was ordered online and was very quick and efficient - very tasty too. We thought the location was great with easy access to a nearby shopping centre as well as Suria KLCC. Both the MRT and LRT are straight across the road from the hotel. Suria KLCC is within walking distance and even though it was extremely hot whilst we were there, it didn't take long to get there. The stop for the hop on/off bus is also right next to the hotel, no more than 150m , as well as the free Go-KL bus. This is our fifth stay in KL and we usually stay at the other end of the street. However, we're likely to come back to this location for our next stay.
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Kuala Lumpur, Owner at InterContinental Kuala Lumpur, an IHG Hotel
Responded 1 week ago
Dear cubba, Thank you for taking the time to share your amazing feedback with us. We are truly proud to receive this feedback, and I will be most pleased to share your compliments with the team. I am delighted to hear that your family had a memorable vacation with us. It has been our pleasure to make your stay very comfortable. My team and I look forward to welcoming you back with us again for many more incredible stays! Best Regards, Matthew Everson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ryan H wrote a review Feb 2024
1 contribution
I had a fantastic stay here and all of the staff were extremely friendly, especially Sam who’s working the night shift. My room card battery had died and he was very patient and considerate helping me fix the problem at 2am. Stellar service. The location is superb and the rooms offer great views of the city skyline.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: If you’re flying into KL, take a grab here instead of the official airport taxis. It’s much cheaper.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Kuala Lumpur, Owner at InterContinental Kuala Lumpur, an IHG Hotel
Responded 1 week ago
Dear ryanhX820EK, Thank you for sharing a wonderful review of our hotel. We are glad to have made your stay a memorable one. The team is indeed proud to have had the opportunity to serve you and show you their true hospitality. I will be most pleased to share your compliments with Sam. It is always encouraging for our staff to receive such lovely feedback from our guests. On behalf of the team, we hope to welcome you back soon at InterContinental Kuala Lumpur. Best Regards, Matthew Everson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bid H wrote a review Feb 2024
1 contribution
Well located, well located hotel in KLCC. Rooms are spacious and well equipped. Staff is very friendly and helpful. Special shout out to all breakfast staff and the super- pro roti chef :) The only down-point is that hallways on roomfloors are a bit smelly, and occasionally there’s a smell from the bathroom.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Kuala Lumpur, Owner at InterContinental Kuala Lumpur, an IHG Hotel
Responded 1 week ago
Dear Bid H, Thank you for sharing a wonderful review of our hotel. It is always encouraging for our staff to receive such lovely feedback from our guests. We are truly proud to receive this feedback, and I will be most pleased to share your compliments with the team. On behalf of the team, we hope to welcome you back soon. Best Regards, Matthew Everson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stefan_Le1 wrote a review Feb 2024
Paris, France840 contributions157 helpful votes
+1
Back to this hotel we like very much. Once again, excellent service, friendly staff, luxurious, clean and quiet rooms (we were upgraded to a suite as Ambassador Diamond Elite IHG) . I recommend the acces to the Club which proposes quiet delicious breakfast, à la carte, with international and local dishes, and excellent evening cocktails. The Club team is fantastic, under the supervision of Mr Afandi who is managing carefully his team, and is close to the customers, always smiling. I wish him success in his new position as Club Manager. A special note to Mr Harry working at the Club for many years now: he is friendly, welcoming, professional, anticipating all our needs. Terima kasih!! Mr Rahul as a young staff at the Club is also very good and I am sure with bright future. Special thank to Chef Izudhin who is a great coock, let's hope to see him again when we come next time. The bar is fun also, especially on Thursday evenings (evryone wearing a skirt is getting free drinks!), thank you Donovan and Jabed. Special thank to Lily and Sue at the lobby. Finally do not hesitate to enjoy the pool area, very quiet and well maintained by Ms Emmy Thomas and Mr Rashid who are doing their job with passion. We look forward to coming back next January.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Do not hesitate to select a room with Club access.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Kuala Lumpur, Owner at InterContinental Kuala Lumpur, an IHG Hotel
Responded 1 week ago
Dear Stefan_Le1, Thank you for your positive review. The team is indeed proud to have had the opportunity to serve you and show you their true hospitality. Your kind words and feedback mean a lot to the team - it keeps them motivated to continue doing what they do best. We look forward to welcoming you back soon and thank you for your loyalty as a member of InterContinental Ambassador. Wishing you safe onward travels. Best Regards, Matthew Everson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ken Linda wrote a review Feb 2024
10 contributions9 helpful votes
Great service across all areas, room, front, restaurant etc. Breakfast was a standout. Josefino, Lima, Kaz, David, Rufel and many more made our stay memorable. Highly recommended. Great location close to MRT, and walk to Petronis towers. Local shops and shopping centre close by.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from InterContinental Kuala Lumpur, Owner at InterContinental Kuala Lumpur, an IHG Hotel
Responded 1 week ago
Dear Y6871XLkenl, Thank you for sharing a wonderful review regarding your recent stay with us. We are glad to have made your stay a memorable one, and I am delighted to hear of the most dedicated hospitality extended by Kaz, Josefino, Lima, David and Rufel. I will be most pleased to share this recognition with them, which will surely encourage them at the hotel. My team and I look forward to your next visit to InterContinental Kuala Lumpur! Best Regards, Matthew Everson General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£81 - £111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental kuala lumpur hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
473
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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INTERCONTINENTAL KUALA LUMPUR, AN IHG HOTEL - Updated 2024 (Malaysia)

Frequently Asked Questions about InterContinental Kuala Lumpur, an IHG Hotel
Which popular attractions are close to InterContinental Kuala Lumpur, an IHG Hotel?
Nearby attractions include Hauntu (0.2 miles), Jewellery Making Workshop by Elegant Jewellery Studio (EJS) (0.1 miles), and Masjid As-Syakirin (0.2 miles).
What are some of the property amenities at InterContinental Kuala Lumpur, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Kuala Lumpur, an IHG Hotel?
Top room amenities include a minibar, a flat screen TV, and a bidet.
What food & drink options are available at InterContinental Kuala Lumpur, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Kuala Lumpur, an IHG Hotel?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to InterContinental Kuala Lumpur, an IHG Hotel?
Conveniently located restaurants include Serena Brasserie, Makan Kitchen, and Fuego at Troika Sky Dining.
Are there opportunities to exercise at InterContinental Kuala Lumpur, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does InterContinental Kuala Lumpur, an IHG Hotel have airport transportation?
Yes, InterContinental Kuala Lumpur, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Kuala Lumpur, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Kuala Lumpur, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Kuala Lumpur, an IHG Hotel?
The staff speaks multiple languages, including English, Chinese, Hindi, Arabic, and Malay.