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Sheraton Imperial Kuala Lumpur Hotel

Traveller (2743)
Room & Suite (1410)
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Overview
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Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
Additional information
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,664)
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3,118 results
Traveller rating
1,639
937
313
135
94
Traveller type
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LanguageEnglish
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1,639
937
313
135
94
Show reviews that mention
All reviews the club lounge essence restaurant villa danieli celestial court monorail station quill city mall walk in wardrobe spg member petronas towers chinese restaurant star hotel bukit bintang deluxe room buffet breakfast golden triangle ellie concierge
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1 - 5 of 3,118 reviews
Reviewed 1 week ago

Exceed my expectations while staying at Sheraton Kuala Lumpur. Love the design at the Lobby. Love the Room. Very Spacious and definitely love the pool. Staffs were friendly. Breakfast was lovely. Nil Negative Feedback. Kudos to all staffs in Sheraton Imperial KL during my wonderful...More

Date of stay: July 2018
Thank Ketoyokluvtravel
Reviewed 1 week ago via mobile

We have stayed at this hotel before and we keep going back to it... The staff are really courteous, the rooms absolutely clean and the location is very convenient. Stayed in the Club Suite, only thing missing was a Nespresso machine. The breakfast at this...More

Date of stay: December 2018
Thank NaeemAustralia
Reviewed 1 week ago

One of the best Sheraton hotels anywhere in the world! it was recently upgraded and renovated and the results show! Nice carpets, beautifully designed rooms, very comfy beds, excellent breakfast, great staff. The club lounge on the 38th floor is highly recommended too. Overall-great hotel...More

Date of stay: January 2019
Thank Zack N
Reviewed 2 weeks ago via mobile

Not so lengthy review but here's my experience during my stay at Sheraton last month. Flip side: 1. They lost our reservation and took 45 minutes to get us a room during check-in. 2. Did not even offer us to have a seat and drink...More

Date of stay: December 2018
Thank arinaazmi
Response from SIKLManagement, Hotel Manager at Sheraton Imperial Kuala Lumpur HotelResponded 1 week ago

We regret the standards of our services made you so disappointed. Please accept our most sincere apologies. I have already met with respective department managers to discuss your input and are working on ways to ensure that we do not disappoint any other guests in...More

Reviewed 2 weeks ago via mobile

Just recently spent 8 nights here. I’m a Gold Elite Member and travel frequently. After my first night I had my room cleaned. I know Malaysia doesn’t tip, but I even left 5 ringgit for the cleaner (big mistake) I locked up my valuables in...More

Date of stay: January 2019
Thank PerpetualTraveler77
Response from SIKLManagement, Hotel Manager at Sheraton Imperial Kuala Lumpur HotelResponded 1 week ago

We regret the standards of our housekeeping service fell short of your expectations, and please accept our most sincere apologies. We strive to improve the quality of our service so we will appreciate if you could contact me directly at Derrick.Felix@sheraton.com to provide the details...More

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About
Description
Nestled in the city center and just steps away from the city monorail and LRT lines, the hotel offers seamless access to Kuala Lumpur's main attractions making it just minutes away from the city's best More shopping and dining venues. For your stay, explore our Sheraton Club Suite which offers panoramic vistas of the city skyline and extra in-stay benefits with great value. Dine in our award winning Celestial Court restaurant for an authentic Chinese dining experience or a romantic dinner at a free-standing trattoria styled after a rustic country home, Villa Danieli. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair access
Beachfront
Free Parking
Breakfast included
Hotel Style
Romantic
,
Business
,
Spa
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
,
Spa
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Number of rooms
385
Price range
US$84 - US$108 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Kuala Lumpur
,
Kuala Lumpur Sheraton
,
Sheraton Imperial Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
,
Spa
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Number of rooms
385
Price range
US$84 - US$108 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Kuala Lumpur
,
Kuala Lumpur Sheraton
,
Sheraton Imperial Kuala Lumpur
Location
Malaysia > Wilayah Persekutuan > Kuala Lumpur
Photos
Traveller (2,743)
Room & Suite (1,410)
Dining (479)
Pool & Beach (122)
Amenities (178)
Business Centre & Event Rooms (28)
Family and Play Areas (5)
Nearby
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Questions & Answers
Ask a question
Wander37778763322
27 November 2018|
AnswerShow all 2 answers
Response from Swapnil S | Reviewed this property |
You cannot book rooms using email. Use marriott website or call their phone number to book or use a Travel Agent
0
Votes
Demented_Em
4 November 2018|
AnswerShow all 2 answers
Response from tizzlie85 | Reviewed this property |
Yes, they have it before they did the renovation. I suggest you write an email to them to ensure it. In Asia, most of five stars hotel have few connecting rooms.
1
Vote
williamtoliver
2 November 2018|
AnswerShow all 2 answers
Response from watchdog_11 | Reviewed this property |
I think it's about MYR80 to MYR 90 per person.
0
Votes
Room Tips
"Executive club rooms on the 38th floor are highly recommended !"
551zackn
1 week ago
Read review
"Forget about it."
juniorkluang
2 weeks ago
Read review
"Take up higher floors to have a great view"
Why13ee
4 weeks ago
Read review
"Don't waste your time with breakfast in the Club Lounge - go to buffet at 'Essence'"
nickliveshere
29 Nov 2018
Read review
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