Sheraton Imperial Kuala Lumpur Hotel

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Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Imperial Kuala Lumpur Hotel
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 636 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled in the city center and just steps away from the city monorail and LRT lines, the hotel offers seamless access to Kuala Lumpur's main attractions making it just minutes away from the city's best shopping and dining venues. For your stay, explore our Sheraton Club Suite which offers panoramic vistas of the city skyline and extra in-stay benefits with great value. Dine in our award winning Celestial Court restaurant for an authentic Chinese dining experience or a romantic dinner at a free-standing trattoria styled after a rustic country home, Villa Danieli.
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Room & Suite (24)24
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Paid internet
Hot bath
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Car hire
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Green
Languages Spoken
Chinese, Indonesian, Malay
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
86Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
354Reviews6Q+A43Room tips
Traveller rating
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  • 13
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Popular mentions
tony12cu wrote a review Aug 2020
Kuala Lumpur, Malaysia3,252 contributions358 helpful votes
Located on the fringe of CBD KL, it offers easy access to key attractions and shopping. The hotel has fantastic interior however some of the amenities is in urgent need of upkeep, especially the swimming pool. Great view from the top floors and some rooms has direct view of KL Tower and KLCC. The suite room has a great bathroom which offers 2 rain showers along with bathtub, enabling the entire family to shower together.
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Date of stay: December 2019
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Response from Sheraton KL, General Manager at Sheraton Imperial Kuala Lumpur Hotel
Responded 5 Aug 2020
Dear tony12cu It was a great pleasure to have you staying at Sheraton Imperial Kuala Lumpur Hotel. Thank you very much for your nice comments about our convenient location with easy access to key attractions and shopping. Indeed our rooms provide fantastic views over the city and are some of the most spacious 5 star guest rooms in Kuala Lumpur. We have noted your comment on the up keep and rest assured we will work on these to improve the overall quality of the hotel. tony12cu, again thank you for your review and we look forward to welcome you back to Sheraton Imperial Kuala Lumpur Hotel in the near future. Best regards Martin Wuethrich
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MizSally24 wrote a review May 2020
Petaling Jaya, Malaysia876 contributions102 helpful votes
+1
It was a good experience to check in, right from the front door. They were very courteous and friendly. Checking in was a breeze because I purchased this room online. We went up to our room on level 25. We were greeted with a fabulous room. Very satisfying with a welcomed fruit tray. Comfy beds, a big TV, lovely bathroom and the view was great too. There is a mall opposite it about 5 minutes walk or you can grab a car to KLCC which is 7 minutes away by car.
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Date of stay: May 2020Trip type: Travelled with family
1 Helpful vote
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Debby W wrote a review Apr 2020
Seaford, United Kingdom53 contributions22 helpful votes
We stayed here in March , it’s a great hotel, very central to everything, next to the monorail. Lovely staff , breakfast was brilliant. Nothing was to much trouble for them. Will definitely be staying there again.
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Date of stay: March 2020Trip type: Travelled as a couple
1 Helpful vote
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iverge wrote a review Apr 2020
Toronto, Canada172 contributions78 helpful votes
+1
Check in was quick but hotel provided a poor upgrade considering I hold Marriott Ambassador status. Also, no welcome amenity in my room which was very surprising, again poor elite status recognition. Room was very good size and it had been updated however, they kept the very dated 1970’s bathroom and flooring which also continues out to the entry way. The bed was very comfortable and internet speed was very good. Food quality at restaurant for breakfast was vast but of poor quality. Cheap yogurt and lots of fried options if that’s your thing. Club Lounge was overcrowded however, staff were very friendly but again the quality of the food was very poor. Coffee machine was broken on more than one occasion. I wouldn’t consider staying here again.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from SIKLManagement, Manager at Sheraton Imperial Kuala Lumpur Hotel
Responded 6 Apr 2020
Dear iverge Thank you very much for staying with us and for giving us your constructive feedback through Tripadvisor. However, please accept our sincere apology if our services did not meet your expectation. We always strive to maintain our quality and your feedback is surely valuable for our improvement. Rest assured that we will share them with related departments for consideration and further actions. We hope we would have another chance to welcoming you back and change your impression of our Sheraton Imperial Kuala Lumpur Hotel. Thank you! Best regards Bhavani Navaratnam Executive Assistant Manager
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Christina wrote a review Mar 2020
8 contributions
+1
My newly wedded husband & I made an impromptu decision to have an overseas wedding in Kuala Lumpur. Of the many venues we went to look at, Hui Lin of Sheraton Imperial Hotel had us sold within the first 10 minutes of our meeting. The hospitality, support and effort given to us throughout our wedding planning is remarkable. Communication via email, WhatsApp, phone calls was easily accessible and response was reasonable fast. The consistent professionalism and kindness made overseas wedding planning a piece of cake! Everyone at Sheraton Imperial Hotel was remarkably accommodating. Our wedding wasn't typical wedding planning, but Sheraton always had a solution to our needs. We were able to plan our whole wedding day within the hotel. Our wedding day consisted of a Vietnamese Tea ceremony + dimsum lunch, Muslim Nikah Ceremony, Modern reception, and couple + group wedding photos throughout the hotel. Not having to leave the vicinity at all made our day flow seamlessly and our guests could enjoy the day more. We have no regrets about having our wedding with you guys. You have honestly given us the best, most magical day in our lives.
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Date of stay: October 2019Trip type: Travelled with family
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Response from SIKLManagement, Manager at Sheraton Imperial Kuala Lumpur Hotel
Responded 6 Apr 2020
Dear Christina Thank you for sharing your wonderful review on Tripadvisor. We always strive to maintain our quality and your feedback is surely valuable for our improvement. We are excited to know that your wedding ceremony was a pleasant one and thank you for your recognition of Hui Li too. We are sure that she will be so proud to read your compliment. Beside perfect for wedding venue, Sheraton Imperial is also a great destination for corporate meetings, incentives or social gatherings. Our 13 meeting rooms offer all the comfort and space for small, medium to large meetings. Christina, if you are sharing your photos at Sheraton Imperial on your Facebook or Instagram, please be kind to tag us- FB (@sheraton.imperial.kuala.lumpur) and IG (@sheratonimperialkl). Do LIKE us too Thank you so much for choosing Sheraton Imperial Kuala Lumpur Hotel. The entire team is looking forward to welcoming you back for another amazing experience in the many years to come. Thank you! Best regards Bhavani Navaratnam Executive Assistant Manager
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PRICE RANGE
CA$91 - CA$147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton kuala lumpur, kuala lumpur sheraton, sheraton imperial kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
398
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Frequently Asked Questions about Sheraton Imperial Kuala Lumpur Hotel
Which popular attractions are close to Sheraton Imperial Kuala Lumpur Hotel?
Nearby attractions include Jalan Tuanku Abdul Rahman (0.2 miles), LuLu Hypermarket (0.2 miles), and Quill City Mall (0.04 miles).
What are some of the property amenities at Sheraton Imperial Kuala Lumpur Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sheraton Imperial Kuala Lumpur Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Imperial Kuala Lumpur Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Imperial Kuala Lumpur Hotel?
Yes, valet parking is available to guests.
What are some restaurants close to Sheraton Imperial Kuala Lumpur Hotel?
Conveniently located restaurants include 2OX Two Ox, Emily's Steakhouse Kuala Lumpur, and RSMY.
Are there opportunities to exercise at Sheraton Imperial Kuala Lumpur Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sheraton Imperial Kuala Lumpur Hotel have an airport shuttle?
Yes, Sheraton Imperial Kuala Lumpur Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sheraton Imperial Kuala Lumpur Hotel located near the city centre?
Yes, it is 0.2 miles away from the centre of Kuala Lumpur.
Are any cleaning services offered at Sheraton Imperial Kuala Lumpur Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Imperial Kuala Lumpur Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.