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03/09/2017 04/09/2017
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    The Westin Kuala Lumpur

    The Westin Kuala Lumpur Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
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    03/09/2017 04/09/2017
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    US$128US$140
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    Traveller (1334)
    Room & Suite (726)
    Dining (201)
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    Overview
    • Excellent52%
    • Very good33%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “heavenly bed” (138 reviews)
    “prego” (81 reviews)
    “bukit bintang” (212 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair access
    Business Centre
    Dry Cleaning
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Grand Hyatt Kuala Lumpur
    2,696 reviews
    #3 of 346 hotels in Kuala Lumpur
     
    The Ritz-Carlton, Kuala Lumpur
    777 reviews
    #6 of 346 hotels in Kuala Lumpur
     
    JW Marriott Hotel Kuala Lumpur
    2,495 reviews
    #10 of 346 hotels in Kuala Lumpur
     
    Traders Hotel, Kuala Lumpur
    9,814 reviews
    #9 of 346 hotels in Kuala Lumpur
     
    Rooms
    3 Sep4 Sep
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,472)
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    There are newer reviews for The Westin Kuala Lumpur
    See the most recent reviews

    951 - 955 of 2,218 reviews

    Reviewed 30 June 2014

    I rented the top suite next to the Presidents suite on the top floor, wanted to have a good time since I was the to meet the meet Prime Minister. On the night I was to meet them at my suite to host cocktails cigars,...More

    4  Thank Robert A
    Response from HratchKhatchanian, Manager at The Westin Kuala LumpurResponded 3 July 2014

    Greetings Robert A We thank you for your support and truly appreciate your time in sharing your stay experience. It was with deep regret that we learnt of the challenges experienced. Having read your review, there was indeed no excuse but to extend our most...More

    Reviewed 29 June 2014

    Just came back after staying for a weekend. Location & food are exceptional. Rooms, at least the double-bed suite need some serious renovation & upgrade. Our check-in experience was horrible!! We arrived at the hotel around 8:30 PM which means 5 1/2 hours compare to...More

    1  Thank qb76
    Response from HratchKhatchanian, General Manager at The Westin Kuala LumpurResponded 30 June 2014

    Greetings qb76 First and foremost, please accept our sincere apologies for the arrival experience. This is unacceptable and we will find out what happened. We will also conduct a re-training for all front liners on handling guests' matters. We hope you would give us another...More

    Reviewed 29 June 2014

    We recently stayed for three days at this Westin and cannot recommend it due to the poor customer service we received, the indifference in rectifying issues and ultimately cynical platitudes received from the GM. I think if anyone reading this review takes time to look...More

    1  Thank KL_Sue
    Response from HratchKhatchanian, General Manager at The Westin Kuala LumpurResponded 30 June 2014

    Greetings KL_Sue We thank you for staying with us and taking time to review our hotel. It was with deep regret that we learnt of the unpleasant incident that you have experienced during your stay with us. Having read your review there was indeed no...More

    Reviewed 26 June 2014

    Stayed three nights at the property as we wanted a different experience when visiting KL. Property is located directly opposite the Pavilion Shopping Mall, which has extensive food and shopping choices. Jalan Bintang (shopping) and Jalan Alor (food) are also within 5-10 minutes walking distances...More

    1  Thank wtgn_ling
    Response from HratchKhatchanian, General Manager at The Westin Kuala LumpurResponded 30 June 2014

    Greetings wtgn_ling We thank you for staying with us and truly appreciate your time in reviewing our hotel - delighted to know you had a great stay but most importantly our services and facilities met with your expectations. The daily doses of water served at...More

    Reviewed 24 June 2014

    This hotel is a really great all round choice. For starters, the location is excellent - right in the middle of the city, within walking distance of many shops, restaurants and local attractions. It is about a 40 minute cab ride from the airport. The...More

    Thank lynseyg3
    Response from HratchKhatchanian, General Manager at The Westin Kuala LumpurResponded 25 June 2014

    Greetings lynseyg3 We thank you for your support and truly appreciate your time in reviewing our hotel - extremely delighted to hear you had a great stay experience but most importantly our products and services met with your expectations. My team and I look forward...More

    Grand Hyatt Kuala Lumpur
    2,696 reviews
    #3 of 346 hotels in Kuala Lumpur
     
    The Ritz-Carlton, Kuala Lumpur
    777 reviews
    #6 of 346 hotels in Kuala Lumpur
     
    JW Marriott Hotel Kuala Lumpur
    2,495 reviews
    #10 of 346 hotels in Kuala Lumpur
     
    Traders Hotel, Kuala Lumpur
    9,814 reviews
    #9 of 346 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Airport Transportation
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$119 - US$238 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Kuala Lumpur
    • #19 Family Hotel in Kuala Lumpur
    • #24 Romantic Hotel in Kuala Lumpur
    • #29 Luxury Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 443
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood APAC, Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Travelocity, Agoda, TripOnline SA, Ctrip TA, Asiatravel.com Holdings, Cancelon, Hotwire and HotelQuickly so you can book your The Westin Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • The Westin Kuala Lumpur Hotel Kuala Lumpur ,
    • Westin Kuala Lumpur ,
    • Kuala Lumpur Westin
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    Traveller (1334)
    Room & Suite (726)
    Dining (201)
    Pool & Beach (71)
    Hotel & Grounds (694)
    Bathroom (129)
    Business Centre & Event Rooms (37)
    Family and Play Areas (11)
    Nearby
    JW Marriott Hotel Kuala Lumpur
    2,495 reviews
    .04 miles away
     
    The Ritz-Carlton, Kuala Lumpur
    777 reviews
    .09 miles away
     
    Traders Hotel, Kuala Lumpur
    9,814 reviews
    .46 miles away
     
    Grand Hyatt Kuala Lumpur
    2,696 reviews
    .00 miles away
     
    Nearby Restaurants
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    .06 miles away
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    .05 miles away
    Shanghai
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    .04 miles away
    Nearby Attractions
    KLCC - Bukit Bintang Pedestrian Walkway
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    .24 miles away
    Pavilion KL
    2,648 reviews
    .10 miles away
    Bukit Bintang
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    .24 miles away
    Bintang Walk
    707 reviews
    .23 miles away
    Ask a question
    Questions & Answers
    Yags81
    9 August 2017|
    AnswerShow all 5 answers
    Response from D24d24 | Reviewed this property |
    Arrival at 4am will mean you will arrive at the hotel around 6am to 7am after clearing migration, waiting for your luggage and travel from KL international airport to Westin. My recommendation is to ask Westin in advance of... More
    1
    Vote
    pixer80
    18 June 2017|
    AnswerShow all 8 answers
    Response from Rajani D | Reviewed this property |
    No balcony in my room ...
    1
    Vote
    kanari212
    4 June 2017|
    AnswerShow all 6 answers
    Response from | Reviewed this property |
    Yes i have stayed there with four kids it has two king single beds in the second bedroom with another bathroom, best thing about this hotel are the windows and the breakfast also the location is unbeatable. BUT the last... More
    1
    Vote
    Room Tips
    "If you can add the club usage"
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    "Try Higher floor"
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    "Indeed the room is very spacious and clean! We just love the room. Very good location and excellent..."
    Read review
    "Stay in executive floors"
    Read review
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