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Dorsett Kuala Lumpur

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Dorsett Kuala Lumpur
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1,357 Reviews from our TripAdvisor Community

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Showing 1,181: English reviews
Reviewed 4 days ago NEWvia mobile

This is a good and clean hotel located in the central part of Kuala Lumpur. The restaurant is quite boring and dull but the breakfast is OK. So head somewhere else for dinner and you'll be a happy camper.

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Helpful?
Thank Hans B
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. We are most concerned to hear that your recent dining experience with us fell short of your expectation. On a positive note, we are glad that you've enjoyed our strategic location. We hope to have another opportunity...

Reviewed 1 week ago NEWvia mobile

Stayed there for a few days. Was a lovely hotel. Incrediblely friendly staff, great location(just a 5 min walk from pavilion shopping mall), great pool area, good breakfast and really nice rooms with free wifi. Would definitly stay there again.

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Helpful?
Thank Silje H
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Christina Toh Area General Manager

Hamburg, Germany
Reviewed 1 week ago via mobile

As there were only two of us we took the KLIA express to KL Sentral. I had three pieces of luggage but still found the train very convenient. Book your tickets online as there are decent discounts with Mastercard. We ordered out taxi through grab app and within 15 mins we were at Dorset. Taxi driver was friendly and taxi...

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Helpful?
Thank andreapaul232016
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. On a positive note, we are glad to hear your commendation of our newly renovated room and the positive mention of our location. We hope to have another opportunity to welcome you back in the time to...

Singapore, Singapore
Reviewed 1 week ago

Last week, I brought my team of 22 people for our annual team retreat . I am very impressed with Janie from the sales team. She was very diligent and patient over the last 2 months with quite a number of changes. As the function rooms are all booked during our stay we were not able to hold our meeting...

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Helpful?
Thank Syam60
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, It’s rewarding to hear of our colleagues’ warm hospitality and impeccable service you & your team had encountered during your stay with us. I am greatly appreciative of your lavish praise on Janie, our Assistant Director of Sales, which I look forward to share with her and all our colleagues as it will certainly motivate them to the...

Subang Jaya, Malaysia
Reviewed 2 weeks ago

When we checked in, we were told that we were being upgraded! We were happy to hear that - but when we went to the room, it looked like the standard Dorsett Room that we booked for! We were on the 28th floor - so maybe that's what they meant? Upgrading us to a higher floor? We are still wondering...

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Helpful?
Thank MunOnn
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you so much for taking the time to share your feedback and observations, which are useful for our continuous improvement. We are most concerned to hear that your recent stay with us fell short of your expectation. On a positive note, we are glad that you've enjoyed our newly renovated room and the positive mention of our...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

The reason that we chose this Hotel as it near to Pavillion which 5-10 minutes walking as well as due to recent renovation, the offered price is cheaper. Breakfast is provided but the served area is not satisfied (a bit packed). the View from the room to outside is good at the night. everything is relax and easy here

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Helpful?
Thank Tony328Teo
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Christina Toh Area General Manager

Singapore, Singapore
Reviewed 2 weeks ago

newly refurbished rooms, vast range of items for breakfast. friendly front office and concierge staff. we were the during the demonstration in Nov but were kept updated by the hotel staff on this. location is just behind the starhill and near to pavillion. however, the alley leading to pavillion is quite dark when walking at night. we will return no...

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Helpful?
Thank NaniAm6967
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Christina Toh Area General Manager

Mauritius
Reviewed 2 weeks ago

We were 3 girls there, when we came in Malaysia we were in a bad 3 star hotel then we decided to view another hotel on booking.com we found Dorsett Hotel. Good location staffs very professional room clean with all facilities.

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Helpful?
Thank Sharon V
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, It is wonderful to learn that you had a pleasant stay with us at Dorsett Kuala Lumpur. Your commendation on our location, staff service and newly renovated room is truly appreciated. My team and I look forward to welcoming you & your friends back to Kuala Lumpur soon! Thanks & warm regards, Christina Toh Area General Manager

Reviewed 3 weeks ago via mobile

The hotel has undergone major renovation with new updated rooms. Renovation works are still ongoing on the exterior facade. Rooms come with 2 twin bed which are good for families with 2 young kids. It is walking distance to Pavillion and other shopping malls along Bukit Bintang. Staff are friendly and breakfast have a good selection.

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Helpful?
Thank Kum Leong L
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, Thank you for your wonderful review of our hotel. It was a pleasure being of service to you and we look forward to welcoming you back to the hotel again. Thank you & warm regards, Christina Toh Area General Manager

Brunei-Muara District, Brunei Darussalam
Reviewed 3 weeks ago via mobile

Overall our stay at the hotel was enjoyable and pleasant, checking in was fast and the staff were helpful and friendly. The rooms were surprisingly big and since we booked 3 dorsett rooms it was enough to accomodate my 10 family members. However the room maid could do a better job cleaning the rooms as i could see the same...

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Helpful?
Thank dewanti
DKL-AreaGM, General Manager at Dorsett Kuala Lumpur, responded to this review

Dear Guest, We are delighted to hear that you have enjoyed our friendly staff service and newly renovated room. We have also taken note of your constructive feedbacks on our housekeeping service, which we will constantly improve to enhance our service levels as expected by our valued guests like your good self. We hope to have the opportunity to welcome...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Dorsett Kuala Lumpur is located in the heart of Kuala Lumpur's Golden Triangle, a stone's throw away from Malaysia's finest shopping malls, eateries, tourist and entertainment spots. A short 5 minutes' walk will take you to the doorstep of Pavilion, Starhill Gallery, Fahrenheit 88, Lot 10, Sungei Wang, Berjaya Times Square and Low Yat Plaza. The KL Convention Centre and Petronas Twin Towers are also within walking distance from the hotel through an air-conditioned link bridge. ... more   less 

Additional Information about Dorsett Kuala Lumpur

Address: Dorsett Regency Kuala Lumpur 172 Jalan Imbi, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: £36 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dorsett Kuala Lumpur 4*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Asiatravel.com Holdings, TripOnline SA, Agoda and HotelsClick so you can book your Dorsett Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dorsett Regency Kuala Lumpur Hotel Kuala Lumpur
Regency Kuala Lumpur
Kuala Lumpur Regency
Hotel Style:
#44 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Dorsett Kuala Lumpur staff and other travellers.
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Questions? Get answers from Dorsett Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the room first before accepting it”
 of 5 bubbles MariaMorrello, 27 Nov 2016 | Read review
“Choose the room that is not facing the construction site”
 of 5 bubbles DominicVeeranat, 23 Nov 2016 | Read review
“Choose the room that not facing the construction of the building next the the Hotel”
 of 5 bubbles MercurePatongGM, 23 Nov 2016 | Read review
“Try and get a corner suite, the higher the better - all offer interesting views”
 of 5 bubbles waynedL8272OC, 20 Nov 2016 | Read review
“View of the city”
 of 5 bubbles Vanden81, 17 Oct 2016 | Read review
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