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Hotel Nova

1.1 miles from Kuala Lumpur centre
  • Free Wifi
  • Breakfast included
  • Bar/Lounge
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Nova Hotel 16-22 Jalan Alor, Kuala Lumpur 50200, Malaysia
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249 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Bintan Island, Indonesia
Reviewed 6 days ago NEW

Nova tebaik place to stay at the hotel. Nowhere near good shopping, entertainment, culinary, go bus and terminal pudu kl. right outside the hotel directly alor street famous for culinary. The closest mall victorious times square and pavilion.

Review collected in partnership with Asiatravel.com
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Helpful?
Thank selvimelani
Cardiff, United Kingdom
Reviewed 2 weeks ago

Run down hotel , very very basic , if you are short of money or in a tight budget use this hotel .its basic run down and the bathroom is very old. We had a delux room and it was dark, the window was about to fall out , no frills at all. Honestly if you can afford a little...

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Helpful?
Thank BRITOK
vincent996, Director of Sales at Hotel Nova, responded to this review

Dear Sir, Many thanks for your kind comments. We do appreciate your feed back given to us and most of our guest do inform our front office should they face with any problems while staying with us. Yes and I do agree with you that our bathroom is really old and run down but the owner has approve a budget...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

The hotel mark as a three star category but everything seem too old and really need a good renovation. Room and view ok but inner quality no good. Bedsheet and pillow got stain. Aircon not cold. Power socket only 1 is function well. Bathroom ventilater full of dust and also many small flies. The basin water tap can't fully close...

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Helpful?
Thank Jack L
vincent996, Director of Sales at Hotel Nova, responded to this review

Dear Sir, Our rooms have been renovated and refurbish 3 years ago and now we are in the planning stage to furbish all our bathrooms. We appreciate your kind comments and kindly bear with us and when the next time you check in to our hotel, you will see the rooms are clean and not dusty at all.

Reviewed 2 weeks ago via mobile

2nd time stayed at nova. 1st time @2013 everything is okay. But this time is very disappointing. Asking for 1pack sugar, the room service said NO ! ( 1 sugar for 1 day). The fact that we never asking for tidy up room. So we don't get our sugar. It's suck ! Asking for tea spoon, i have to asked...

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Helpful?
Thank Vianey p
vincent996, Director of Sales at Hotel Nova, responded to this review

Dear Sir, Many thanks for your comments given to us and totally regretable about the issue of sugar. We will look into it and assure you that it will not happen again.

Gothenburg, Sweden
Reviewed 5 January 2017 via mobile

Very centrally placed, walking distance from shopping malls, 7-eleven and market type restaurant street just in front The wifi works, even though with poor speed, and it is free. The shower/bathroom area is pretty run down but has all thr functional bits. The beds are fairly confortable and the main room is a bit more modern (though has seen its...

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Helpful?
Thank Tapio A
vincent996, Director of Sales at Hotel Nova, responded to this review

Dear Sir, Many thanks for your kind feedback given to our hotel. We look forward and hope you enjoy your stay with us. Do visit our website as we are running a promotions for all our guests. Thank you,

Krabi Province, Thailand
Reviewed 2 January 2017

Great location for a fabulous food market and lovely, helpful staff. The room, however was cramped and the beds were itchy. There is a the smell of cigarette smoke throughout and the breakfast was just bad. The breakfast was served in a barroom atmosphere complete with dartboard. Its fine if you are young travelers looking for fun in the center...

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Helpful?
Thank Sue C
vincent996, Director of Sales at Hotel Nova, responded to this review

Dear Sir, Many thanks for your kind comments given to us which it will help us to improve better. Hence, the cafe is open for breakfast every morning at 6.30am and the sittiing place is quite flexible as some of our guest who smokes will sit outside. On the other hand, our cafe also opens at 6.00pm until 1.00am which...

Reviewed 26 December 2016

The hotel is in a nice location - on the main road of Jalan Alor where its the food paradise on both side of the streets. The hotel has all basic amenities like tea, coffee, kettle but to our surprise it did not have any fridge. This was the biggest disappointment. The rooms were okay. The breakfast does not have...

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Helpful?
Thank Ze3
vincent996, Director of Sales at Hotel Nova, responded to this review

Dear Sir, Many thanks for your feedback and we are aware of the problem faced. FYI, we did check with our chef that we do have daily food serves for breakfast and its different everyday in a week. (Continental Breakfast) Therefore, we will cross check again and hopefully we are able to serve you better.

Reviewed 15 November 2016 via mobile

Worth of money. Standard 3 star hotel facilities. Colorful and cozy. Breakfast not so good for me but have few of variety. Located at Jalan Alor, food paradise for Chinese/ Thai hawkers. Happening at night.

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Helpful?
Thank Zafry A
vincent996, Director of Sales at Hotel Nova, responded to this review

Dear Sir, Many thanks for your kind comments and look forward to your next stay with us.

Singapore, Singapore
Reviewed 13 November 2016

A very decent location for a budget hotel, just outside the famous Jalan Alor food market and a few minutes away from Times Square. All the food and retail therapy as well as massage parlours are right at your fingertips. The service leaves something to be desired for though. The staff is pretty mechanical and you dont really feel the...

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Helpful?
Thank RaktimRay
vincent996, Director of Sales at Hotel Nova, responded to this review

Many thanks for your kind comments and look forward to your next stay with us.

Reviewed 9 November 2016 via mobile

-very bad staff attitude -breakfast buffet no food tag -aircond sometime stop cannot use -WIFI VERY WEAK -HAVE LOGO BEER AT RESTAURANT -room look not safe -cleaner staff very rude -no greeting from staff -NO BILL PAYMENT DURING CHECK OUT..WHY????

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Helpful?
Thank Derita S
vincent996, Director of Sales at Hotel Nova, responded to this review

Dear Sir, Many thanks for your comments and would appreciate if you could share more information with us like your check-in & check-out dates, duration of stay, room number and other related information in order for us to look into your matter urgently.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Breakfast Available

Additional Information about Hotel Nova

Address: Nova Hotel 16-22 Jalan Alor, Kuala Lumpur 50200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: £20 - £28 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Nova 2.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Nova Hotel Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Nova staff and other travellers.
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Questions? Get answers from Hotel Nova staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book this one”
 of 5 bubbles BRITOK, 7 Feb 2017 | Read review
“Quieter rooms not on Jalan Alor side”
 of 5 bubbles Ze3, 26 Dec 2016 | Read review
“Not really much to choose from. All rooms have similar views. Booking on the lower floors helps to cut down on waiting for the lift.”
 of 5 bubbles RaktimRay, 12 Nov 2016 | Read review
“Higher floor with KL view.”
 of 5 bubbles ainaaamira, 16 Oct 2016 | Read review
“Not on the top level floor”
 of 5 bubbles 747hermanc, 7 Oct 2016 | Read review
5 of 5