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Renaissance Kuala Lumpur Hotel

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3,210 Reviews from our TripAdvisor Community

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Showing 2,474: English reviews
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW via mobile

We stayed at the Renaissance for 2 nights during a city trip to kuala lumpur. The hotel is conveniently located for sightseeing, the petronas towers are just a short walk away and the monorail is right next to the hotel. We stayed in one of the new rooms in the west wing, which was very nice and clean.

Helpful?
Thank lisafH2563FU
Jeddah, Saudi Arabia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

Excellent huge inexpensive 5-star hotel in city center near to everything. Fantastic breakfast buffet. Friendly and cooperating staff. Excellent swimming pool and other facilities. The only problem is that it is far from the airport because the airport is more that one hour far from city center.

Helpful?
3 Thank Al-Bahi
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Al-Bahi, Thank you for rating us as 'A Perfect Hotel'. We are delighted to hear that you had a wonderful stay with us and thoroughly enjoyed our facilities. The next time you stay with us, you may opt to take a monorail just opposite our hotel to the KL Sentral station and catch the KLIA Express Rail which is... More 

Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 6 days ago NEW

Renaissance is part of Marriott group. so you can expect Marriot standard hospitality, feels like home away from home. Location wise is pretty good. close to monorail. petronas tower, and 24 hours restaurant closeby the only cons is the hotel really outdated food - you have option but you expect more for 5star hotel

Helpful?
1 Thank Arie W
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear Arie W, Thank you for taking the time to share your review on TripAdvisor and glad to know that our staff made you feel right at home when staying with us. I will certainly share your comments on food with the Director of Food & Beverage who will look into it. In the meantime, we look forward to welcoming... More 

KL
Level Contributor
183 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
Reviewed 6 days ago NEW

This is a hotel that offers reasonable value for money because it is competing with newer hotels nearby in the city. It is being renovated (some rooms have a noise issue) but if you choose wisely, you could get a good room away from the renovation, with excellent views of the KLCC Twin Towers. One thing that I found quite... More 

Helpful?
1 Thank KT785
RenKL_Hotel, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Dear KT785, First of all, please do accept our apologies that your recent stay with us did not meet your expectations. I read with concern your experience and please allow me to reassure you that the beverages that we serve are of high quality standards. Nevertheless, during your next stay with us, do let us know in advance if you... More 

Kuala Lumpur, Malaysia
Level Contributor
76 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago

I went to the hotel to visit a friend staying at the Renaissance for a couple of hours and was charged about RM 25 for the privilege of parking there. What kind of "free parking" is that. What a rip off. The last time I go there and will not recommend the place to friends coming to KL.

Helpful?
Thank glaird
Renaissance_KL, General Manager at Renaissance Kuala Lumpur Hotel, responded to this review

Thank you for your review and observations made on our valet car parking charges. I would like to inform you that our hotel’s valet parking is operated by a 3rd party vendor who is also operating and handling other city hotels. The valet parking price is competitive with what other hotels and shopping complexes are charging within the city. For... More 

Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

I had been to this hotel many times and I would stay here over and over again. The location of the hotel is very good and central. The swimming pool is great size and very relaxing. The services of the staff are excellent, especially Rizal and Irma. It make my stay feel like home away from home. Thanks you and... More 

Helpful?
2 Thank JC_Chin
Gillingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

We arrived at the Hotel at night after a long flight to be greeted by the smiling faces of the security staff and porters , who greeted us in the traditional Malayan way, We were taken to our room ,one of the newly refurbished which was quite delightfully done, such a nice surprise, it was quite clear nothing was too... More 

Helpful?
2 Thank jacquelinedirkin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

We've been here many times before.. Perfect location and incredibly friendly staff! The West wing being renovated, and we experienced staying in the newly renovated room! It was very rewarding experience. We've enjoyed visiting the executive lounge and enjoyed meeting many friends who like us seem to stay 8n this hotel regularly. Ms Lilian Tan,was a charming hostess as usual... More 

Helpful?
2 Thank bhellezki
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

The thing which stands out about this hotel is the view. There are two wings, East & West. East Wing rooms can see the Petronas Towers right in front of them, the view also includes Kuala Lumpur Tourist Center & High Commission of Pakistan, a magnificent property. But of-course to have the full benefit of this view you have to... More 

Helpful?
3 Thank Junaid S
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Enjoyed Renaissance's Afternoon Tea at Mezzo Lounge! Pretty presentation of the delicious pastries. Highlight was the mocktail, earl grey tea with lychee and salted caramel macaroon. Followed by dinner @Dynasty Restaurant. 1 of the best peking duck I had and service was impeccable.

Helpful?
1 Thank Melissa S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Discover the heart of Malaysia while enjoying a wide range of exceptional amenities at the Renaissance Kuala Lumpur Hotel, a Marriott Luxury & Lifestyle Collection. Providing an unparalleled location, ideal for business or leisure, our KL City hotel's expansive offering of sophisticated guest rooms and suites feature deluxe bedding, high-speed Internet and marble bathrooms. Filling two magnificent towers, our choice of accommodations includes those with lounge access, picturesque views of the city skyline and lavish hospitality services. Boasting a plethora of dining options, our seven restaurants offer everything from authentic Chinese cuisine to a tantalising all-day buffet, along with outdoor dining next to our Olympic-sized pool. As one of the premier convention hotels in Kuala Lumpur, our venue features state-of-the-art facilities and the largest pillar-free ballroom in Malaysia. And, for the ultimate relaxation, experience our on-site Mandara Spa, with its soothing atmosphere and luxury treatments. ... more   less 

Additional Information about Renaissance Kuala Lumpur Hotel

Address: Jalan Sultan Ismail, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: £58 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Kuala Lumpur Hotel 4.5*
Number of rooms: 910
Reservation Options:
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Also Known As:
Renaissance Hotel Kuala Lumpur
Kuala Lumpur Renaissance
Hotel Style:
#18 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#28 Romantic Hotel in Kuala Lumpur
#31 Business Hotel in Kuala Lumpur
#35 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Kuala Lumpur Hotel staff and other travellers.
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Questions? Get answers from Renaissance Kuala Lumpur Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A superior double room in a high floor facing the twin towers is excellent for less than US$ 100 per night including breakfast.”
 of 5 bubbles Al-Bahi, 28 Nov 2016 | Read review
“chose deluxe room with twin tower view”
 of 5 bubbles 828ariew, 27 Nov 2016 | Read review
“Ask for a room with KLCC Twin Towers view and which is away from the renovation work.”
 of 5 bubbles KT785, 27 Nov 2016 | Read review
“room cost was higher on top 4 levels and very quiet”
 of 5 bubbles jacquelinedirkin, 24 Nov 2016 | Read review
“East wing is old but has magnificent view of Petronas Towers, West Wing is new age but has view of the KL Tower :(”
 of 5 bubbles 244junaids, 19 Nov 2016 | Read review
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