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Pacific Regency Hotel Suites

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1,863 Reviews from our TripAdvisor Community

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Showing 1,376: English reviews
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Kuala Lumpur, Malaysia
Reviewed yesterday NEW

Very spacious and airy apartment, well maintained, house keeping and staff are always ready to respond and assist, any complains are corrected in very reasonable time. Great value for money, similar apartments of similar quality furnishing and space are much more expensive.

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Helpful?
Thank FoodFreak48
Reviewed 3 days ago NEWvia mobile

The stay at Pacific Regency Hotel Suit is not given us good feel and comfort They charged 10.6 ringet even for local mobile adapter compare to bayview hotel in langkawi they provided at free of cost by trusting visitors. The Only advantage is near to KL Tower.

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Helpful?
Thank dhinakar c
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Dhinakar, Thank you for your comments regarding your recent stay at the Pacific Regency Hotel Suites. We are glad that you enjoyed our convenient location. Charges have been imposed to commensurate with item provided for your stay convenience. We are always reachable at marcom@pacific-regency.com and we look forward to welcome you back again soon. Hospitably yours, The Management of...

Reviewed 3 days ago NEWvia mobile

My wife and I stayed at the Pacific Floor (old wing) during the Thaipusam holidays The staffs at the concierge and Front Office were extremely helpful. We were made to feel at home even though we had to wait for our room. Our room/apartment 2810 was perfect with a fantastic view of the city skyline The apartment APPEARS to be...

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Helpful?
Thank PAUL C
Reviewed 3 days ago NEWvia mobile

The service by staff was bad. Arrived at 12pm hoping for early check-in but was told to come back at 2pm. I returned at 2pm and was told that the room was not ready, as i had requested for connecting rooms. The staff said that if I wanted, there were other rooms available, but non-connecting types and the view was...

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Helpful?
Thank Aspalela M
Reviewed 1 week ago via mobile

Everything are great except the elevator only two is not enough during peak season for us to go up...during check out time was crowded...good thing was we were got help by the supervisor...room are big n bathroom too...kitchen area and dinning table make us feel like home...enjoy our stay there..will definitely come back

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Helpful?
Thank Yanti Sri H M
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Yanti Sri H M Thank you for the pleasant comments of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back to Pacific Regency Hotel Suites! We will definitely share your good words with the team and till then, we wish you a pleasant day ahead! Hospitably yours, The...

Taipei, Taiwan
Reviewed 1 week ago

Enjoy the location, the view, and the interior of the room. The lobby is not quite as magnificent as others may have, but the room which I stayed in is nice and comfortable. The WIFI is also well connected consider I spend a lot of time dealing with my business matters.

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Helpful?
Thank 忠悌錢
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear 忠悌錢, Greeting from Pacific Regency Hotel Suites! Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with Pacific Regency Hotel Suites and we look forward to welcoming you back again! Hospitably yours, The Management of Pacific Regency Hotel Suites

Reviewed 1 week ago

I have requested the room next to the pool which I have stayed two time prior ,they claimed that room was booked . As I checked that particular room I asked for ,it was unoccupied . WHAT A SHAME. After upsetting me on the front desk,I asked to talk to hotel manager for 5 minute ,he was in a meeting...

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Helpful?
Thank Said K
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Said K, We do not have any room next to the pool as our pool is located at the rooftop, level 33 and only connected to Luna Bar and Cristallo, our restaurant. Are you sure you are reviewing the right hotel? We are always reachable at marcom@pacific-regency.com. Hospitably yours, The Management of Pacific Regency Hotel Suites

Reviewed 1 week ago via mobile

This place has a view which is absolutely breathtaking.We arrived today and I am in love with their decor and the space each room has to offer.Looking forward to many more stays here in the near future.

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Helpful?
Thank 626purbashap
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear 626purbashap, Greeting from Pacific Regency Hotel Suites! Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with Pacific Regency Hotel Suites and we look forward to welcoming you back again! Hospitably yours, The Management of Pacific Regency Hotel Suites

Melbourne, Australia
Reviewed 2 weeks ago

There are two blocks and I obviously prefer the new wing. Rooms are new, modern and comfortable. The room I got in the old wing was old and had a musty smell so we requested for the new wing. Also the housekeeping person who came to switch the kettle in the old wing was rude. The room service food was...

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Helpful?
Thank Lackshu
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Lackshu, We would like to thank you for spending your time to inform us that our service did not meet your expectations. It will be very helpful if you could send us the incident details, name, date of stay at marcom@pacific-regency.com in order to us to investigate and do our best to make sure that you will trust to...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

Check in process took a while. Had to wait for 20 mins to get to my turn and to finish registration. When I finally got to the room I was a bit disappointed. The photos looked a lot nicer than the real thing. Presumably the photos are of the Premier room. The duvet has blood stains and some other fluid...

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Helpful?
Thank Dchong2
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this review

Dear Dchong, Our housekeeping force are on the hotel floors daily to ensure the stringent standards and necessary supervisory counterchecks are enforced. Do allow us this opportunity to investigate as it is not a regular occurrence. You may reach us at marcom@pacific-regency.com for further details. Hospitably yours, The Management of Pacific Regency Hotel Suites

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Junior Suite (27)
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Luna Pool (18)
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Regency Suite (103)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The hotel offers 283 suites, stylishly decorated with its trendy yet comforting feel, complete with modern amenities. Special touches in every suite include the roomy ensuite bathroom with separate shower, 40-inch LCD screen television with selected satellite channels, complimentary wireless internet access and stunning views of the Kuala Lumpur skyline. These suites are also great for longer stays in the cities as they come equipped with a kitchenette, complete with crockery and cutlery as well as a lounge area, but are also perfect for short homely stays. When night falls and it’s time to wine and dine, you don’t even have to set foot out of the building. The Pacific Regency Hotel Suites houses one of the most hip, trendy nightspots in the entire city; Luna Bar. Located on the rooftop of the 34th floor, expect an unparalleled 360˚ view of bustling Kuala Lumpur, topped off with great music, a stylish crowd, the rooftop pool and a chill, relaxed ambience. Choose to dine al-fresco, huddle up in dark comfy spots or be seated at any one of the several bars; whatever your choice, look forward to a night you’ll remember. If you’re in the mood for something spicy and tangy, stop off at the 23rd floor and dine at the Soi 23. Expect Northern Thai cuisine, bursting with exotic flavours that will tantalise your taste buds, available for lunch and dinner. If Thai food isn’t your thing, opt for their ala carte menu which offers local and Western delights, all served while you gaze out onto the KL skyline. ... more   less 

Additional Information about Pacific Regency Hotel Suites

Address: KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: £39 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pacific Regency Hotel Suites 4.5*
Number of rooms: 283
Reservation Options:
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Also Known As:
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Regency Hotel Kuala Lumpur
Hotel Style:
#54 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Regency Hotel Suites staff and other travellers.
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Questions? Get answers from Pacific Regency Hotel Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good”
 of 5 bubbles FoodFreak48, 21 Feb 2017 | Read review
“High floor room will be nicer as the view at night were excellent!”
  • Big Closet
 of 5 bubbles 682saray, 2 Feb 2017 | Read review
“ask for higher floor with KL tower/ Twin tower view”
 of 5 bubbles , 2 Feb 2017 | Read review
“I prefer the rooms of north-eastern corner They are much spacious as well as comfortable & have klcc tower's attractive view.”
 of 5 bubbles matiar142017, 25 Jan 2017 | Read review
“room number from 1 to 9 has a view to petronas and room number from 18 to 25 has a view to next building (you just see a wall)”
 of 5 bubbles 421mohammadr, 18 Dec 2016 | Read review
5 of 5