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Ascott Kuala Lumpur

1,217 reviews
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Traveller (819)
Room & Suite (470)
Pool & Beach (86)
Overview
  • Excellent57%
  • Very good34%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“petronas towers”(95 reviews)
“sky lounge”(24 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
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Reviews (1,217)Write a Review
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383
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All reviewsbedroom apartmentpetronas towerssky loungesuria klccwell equipped kitchenserviced apartmentsmins walk to klccbukit bintangswimming poolfull kitchenhome away from homeexcellent locationconvention centerlong stayliving areahigh floorpleasant stay
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251 - 255 of 1,084 reviews
Reviewed 16 March 2017

Room & all service is tip TOP, great for family with small kids. Location is great too! Just walking distance to Suria klcc, very accessible ! Will definitely come back on next break and recommend to others.More

Review collected in partnership with this hotel
Thank nurlianar
Response from AscottMY, Resident Relations - Assistant Manager at Ascott Kuala LumpurResponded 7 April 2017

Dear nurlianar, Thank you for your short but sweet review. We are truly grateful for your kind recommendation for our residence and our convenient location just a stone's throw away from the Petronas Twin Towers. It has been a pleasure being of service to you...More

Reviewed 14 March 2017 via mobile

It's our first stay with Ascott KLCC. Nice big and spacious apartment which is just next door to Suria KLCC. Rooms are all with their own bathrooms and their own flat-screen TVs. Oir only gripe is the breakfast selection at their restaurant, Tujo is quite...More

Thank Tasha B
Response from AscottMY, Resident Relations - Assistant Manager at Ascott Kuala LumpurResponded 7 April 2017

Dear Tasha B, Greetings! Thank you for your review and lovely photos. We are delighted you and your family enjoyed your stay with us in our spacious, well appointed apartments. We do try our best to provide our residents with a comfortable stay experience. Please...More

Reviewed 14 March 2017

I've stayed Ascott for my business for only one night but I wanted to stay longer. The whole rooms are really clean and neat. The staff were friendly and kind. I really satisfied with the stay in Ascott.More

Review collected in partnership with this hotel
Thank GeneHN
Response from AscottMY, Resident Relations - Assistant Manager at Ascott Kuala LumpurResponded 6 April 2017

Dear GeneHN, Thank you for your feedback. We are glad to hear your compliments of our residence and staff members here at Ascott Kuala Lumpur. Your kind words will inspire us to continually improve our service delivery. Once again, thank you for making us one...More

Reviewed 11 March 2017

the room is very spacious and good for family. pantry area also clean and well arranged. all items looks quite new. instructions of cooking utensils also easy to understand and implement. only swimming pool to improve further.More

Review collected in partnership with this hotel
Thank Ikhwan I
Response from AscottMY, Resident Relations - Assistant Manager at Ascott Kuala LumpurResponded 6 April 2017

Dear Ikhwan I, Thank you for your lovely review and kind compliments for our well appointed apartments. The team is thrilled that you have found our apartment user guide a breeze and of great help during your stay with us as our staff have put...More

Reviewed 10 March 2017

After check out we notice some of our valuable importent item are missing from room no.1801. It was stollen by the room maintainence person when we go out from the room but the hottel authority do not take strong action for this matter for this...More

7  Thank Mohammad Milonu... R
Response from AscottMY, Resident Relations - Assistant Manager at Ascott Kuala LumpurResponded 6 April 2017

Dear Mohammad Milonu... R, Thank you for your review and for allowing us another opportunity to address your concerns. As per your earlier correspondence earlier with our Safety and Security Manager Mr Izahar, as we were only informed of the missing items upon your return...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$97 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Kuala Lumpur
#11 Spa Hotel in Kuala Lumpur
#17 Business Hotel in Kuala Lumpur
#19 Luxury Hotel in Kuala Lumpur
#21 Romantic Hotel in Kuala Lumpur
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$97 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Kuala Lumpur
#11 Spa Hotel in Kuala Lumpur
#17 Business Hotel in Kuala Lumpur
#19 Luxury Hotel in Kuala Lumpur
#21 Romantic Hotel in Kuala Lumpur
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (819)
Room & Suite (470)
Pool & Beach (86)
Dining (55)
Amenities (38)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
Mdm J
11 November 2017|
Answer
Response from Noraisha23Zain | Reviewed this property |
You may want to go direct to ASCOTT KL website they do provide few contact details.You may want to join the Online Membership they do have better rates as well.
0
Votes
Kajó A
10 August 2017|
Answer
Response from ChennaiExplorer | Reviewed this property |
We booked through Booking com and paid the entire amount on arrival. As far as I know if you have already paid the entire amount to expedia, you don't need to pay any further deposit. But please confirm your booking on... More
0
Votes
To0oma
5 August 2017|
AnswerShow all 4 answers
Response from kartono_huang | Reviewed this property |
There re 2 bathrooms. One at each bedroom. Bathtub are provided at one of the bathroom. And both bathroom have shower. And also each got its own sink.. hope this info can help.
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Room Tips
"I prefer lower floor as I can see the nice view of the area"
Read review
"higher floor and very quiet"
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"We got room 701 for family of 8."
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"Book a premier suite if you want to have a spacious balcony with an awesome view of the Petronas Towers."
Read review
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