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ParkRoyal Kuala Lumpur

3,583 reviews
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Traveller (1753)
Room & Suite (908)
Dining (151)
Overview
  • Excellent38%
  • Very good46%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
“orchid club”(216 reviews)
“park royal”(129 reviews)
“bukit bintang”(323 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from ParkRoyal Kuala Lumpur
Special Offer: Free Room Upgrade
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,583)Write a Review
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Traveller rating
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1,247
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126
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Show reviews that mention
All reviewsorchid clubpark royalbukit bintangfamily suitesungei wangberjaya times squaredeluxe roommonorail stationexcellent locationmajor shoppingwalking distancestayed here for nightsbuffet breakfastcentral locationfood courtchinese restaurantgolden triangle
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11 - 15 of 3,181 reviews
Reviewed 2 weeks ago

Booked for double room. But during check-in on 2PM, they said my room wasn't ready so they asked me to take the room with single bed instead. I refused to take it as I booked for double room since the beginning and I also came...More

Review collected in partnership with Pan Pacific Hotels Group
Thank Seven G
Response from MrGuyOwen, General Manager at ParkRoyal Kuala LumpurResponded 1 week ago

Dear Seven G, We appreciate your valuable feedback as they provide us an opportunity to target areas of concern and make improvements. I hope to welcome you back for a better hotel experience. Guy Charles Owen | General Manager

Reviewed 2 weeks ago

Great service from the housekeeper on the club floor. Excellent choice for both business and leisure due to the convenience to malls and business district area. Will always come back to this property for all future business and leisure trip.More

Review collected in partnership with Pan Pacific Hotels Group
Thank JustinNg86
Response from MrGuyOwen, General Manager at ParkRoyal Kuala LumpurResponded 1 week ago

Dear JustinNg86, We are very happy to hear that you had a fantastic visit with us. Thank you for all your lovely comments of our hotel & associates, which I have shared with our team. We are looking forward to welcoming you back for another...More

Reviewed 2 weeks ago via mobile

"It was a great stay for 4 days 3 nights.Smooth check in. Weve got the Deluxe King Room with breakfast included. Breakfast was nice and varieties of choices. Stayed 16th floor,corner room. Quiet and cosy section. Train station nearby Bukit Bintang or Imbi. Convenient location...More

Thank Eva F
Response from MrGuyOwen, General Manager at ParkRoyal Kuala LumpurResponded 2 weeks ago

Dear Eva F, Thank you for sharing your experiences on TripAdvisor and found our location convenient for all of your travel needs! We appreciate your valuable feedback about slight disappointment on the wardrobe door and shower holder as they provide us an opportunity to target...More

Reviewed 2 weeks ago

Check-in was less than smooth, but not lengthy. Reception lad could not find my reservation, but that was overcome swiftly - he helped me with a great room on the 18th floor (hotel is 21 storey only). As expected, room is slightly aged; but reckon...More

2  Thank Vectra228
Response from MrGuyOwen, General Manager at ParkRoyal Kuala LumpurResponded 2 weeks ago

Dear Vectra228, Thank you for the feedback. We are glad that you found the location convenient for all of your travel needs. Nevertheless, I am very concerned with your comment about our signature Nasi Lemak, The Executive Chef is on to it. We appreciate your...More

Reviewed 2 weeks ago

Booked a short staycation to celebrate husband's birthday and our 14th wedding anniversary. Was lured into booking via the hotel website when they stated free upgrade if booking was made there. Should've booked via a third party website - they quoted the exact same price...More

Thank Sue_Tiramisu
Response from MrGuyOwen, General Manager at ParkRoyal Kuala LumpurResponded 2 weeks ago

Dear Sue_Tiramisu, We appreciate your valuable feedback as they provide us an opportunity to target areas of concern and make improvements. I hope to welcome you back for a better hotel experience. Guy Charles Owen | General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Free Parking
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$75 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#34 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$75 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Spa Hotel in Kuala Lumpur
#23 Family Hotel in Kuala Lumpur
#25 Business Hotel in Kuala Lumpur
#26 Romantic Hotel in Kuala Lumpur
#34 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1753)
Room & Suite (908)
Dining (151)
Pool & Beach (103)
Amenities (32)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Naveenchhabria
8 January 2018|
AnswerShow all 4 answers
Response from tg0vender | Reviewed this property |
I have no idea what the exact length is but it is quite long and our feet did not stick out of the bed. The rooms are very nice and spacious and great beds to sleep on. We had no issues at all.
1
Vote
wakhida
26 December 2017|
AnswerShow all 8 answers
Response from Jeffrey Y | Reviewed this property |
Yes..the wifi is availble in the room as well as lobby area. Wifi speed is ok. Swimming pool is I think on the 6th floor together with a well equipped gym. KL is in the tropics. So it is either sunny 27 to 32 deg C or rainy.
1
Vote
EileenTan Y
8 December 2017|
AnswerShow all 3 answers
Response from DavidDundonald | Reviewed this property |
Didn't have a car
1
Vote
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12345620
Room Tips
"Don't tell them you are a GHA Member."
Read review
"Perhaps request to not have an adjoining room if you don't want one..."
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"The rooms was very spacious and the bed was so comfortable"
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"Ask for higher floor"
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