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Impiana KLCC Hotel

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Impiana KLCC Hotel
Impiana KLCC Hotel
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2,636 Reviews from our TripAdvisor Community

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Showing 1,926: English reviews
Sydney, Australia
Reviewed today NEWvia mobile

We booked two rooms, good value, stayed for a period of a week. The rooms are dated a bit but satisfactory overall. We stayed in a superior room with breakfast included. The rooms were were cleaned every day. The service was lacking at times but it was acceptable. We had a breakfast every morning, full continental, western, Malay and Chinese...

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Helpful?
Thank YEGA M
Sheffield
Reviewed yesterday NEW

First stay at this hotel. Overall was fine for money paid. Is in a great location with direct access to KLCC and Pavillion via footbridge. Room was decent size with all usual facilities, although no hairdryer. Room cleaned and tidied each day. General standard of hotel a little tired. Breakfast: food Included typical range of options. Very busy and overly...

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Thank MM26
Reviewed yesterday NEW

I stayed here for 6 nights on a business trip, which was also my first visit to KL. The good: Location is excellent - especially if your are alone and want to be near to shops, restaurants and bars as well as attractions Rooms are very good size - I was in a deluxe room with plenty of space Staff...

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Helpful?
Thank David C
Gurgaon, India
Reviewed 5 days ago NEW

The hotel is very good with large well appointed rooms. We stayed there from 31st Dec'16 till 4th Jan '17 with the New Year celebration in good view. The staff is courteous and helpful. The breakfast spread is really very good - both in quality, variety and quantity. The hotel is connected with a covered air-conditioned walkway with most tourist...

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Helpful?
Thank DattaBis
London, United Kingdom
Reviewed 5 days ago NEW

We arrived here for on New years Eve and left on the 3rd of January 2017. The positives are that it is in a very good location, the infinity pool is very pretty and you get a good view of the towers. The breakfast offers a great spread with good quality food. The rooms are large Negatives: The staff here...

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1Thank Marium100
montreal
Reviewed 6 days ago NEW

Positive: - Very good location, close to KLCC, Petronas..and, restaurants...etc.. No need to cross the busy streets as you can go across by a skybridge (walking indoor) - Very good service, especially the front desk. Sorry, the I forgot the lady who helps me at the front desk. - Very good with varieties breakfast buffet. (include this in your booking...

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Helpful?
Thank mary168
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear mary168, Thank you for your review on TripAdvisor. We always look forward to our guests’ feedback and rest assured we are constantly taking measures to ensure improvements with regards to maintenance and the quality of our service. Our Housekeeping team have been briefed on the dirty shower curtain and broken items which need to be replaced. Rest assured we...

Reviewed 1 week ago

I stayed in this hotel for 3 days. Since I was guest here the first time, I got an upgrade. The room was big and clean. Every amenities were provided. I had nice view and could also see the right tower of the Petronas Towers. The staff was extremely nice, helpful and had a good sense of humor. Every morning...

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Helpful?
1Thank Andreas K
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Andreas K, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Reviewed 1 week ago

Wife and I stayed for a night in the city to celebrate her 30th birthday. Upon check-in, I was happy to say we were upgraded from a Superior Room to the Executive Club room, greeted with a smile, hand towels and welcome drinks at the reception. The Executive Club Room was very clean, and a nice view of the KLCC...

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Helpful?
1Thank Ki R
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Ki R, Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are indeed very pleased to hear that you had taken advantage of most of our best features and we hope that you will find time to visit us again soon. Aarron Nelson

Christchurch, New Zealand
Reviewed 1 week ago via mobile

Right next to the convention centre (KLCC) and easy to get to from public transport, the hotel has a great 4th storey outdoor pool (loses the sun around 3pm but still nice and warm) and clean well appointed rooms with great free wifi. Buffet breakfast was good, and I was able to pay a bit more and get early check...

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Helpful?
Thank Shellie222
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear Shellie222, Thank you for your review on TripAdvisor. We always look forward to our guests feedback on a daily basis and rest assured we are constantly taking measures to ensure improvements with regards to maintenance and the quality of our service. We have discussed our shortcomings with the relevant departments heads responsible and have taken appropriate measures to avoid...

Bundaberg
Reviewed 1 week ago via mobile

The price and location of this hotel is GREAT! The hotel is connected to the big shopping centre and you can access it all without getting wet.This is what I loved the most. The restaurants are right beside you and the movie theatre. We all enjoyed the massive food court. I enjoyed the partial view from our window also of...

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Helpful?
1Thank kjens27
Aarron_Nelson_IKLCC, General Manager at Impiana KLCC Hotel, responded to this review

Dear kjens27, Thank you for your review on TripAdvisor. We always look forward to our guests’ feedback and rest assured we are constantly taking measures to ensure improvements with regards to maintenance and the quality of our service. The request for scanned credit card is mainly to secure the airport transfer to ensure the vehicle is there upon your arrival....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair access
Food & drink at the hotel
CEDAR on 15
CEDAR on 15
Cuisines: European
Tonka Bean Cafe
Tonka Bean Cafe
Cuisines: International, Asian, Malaysian
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more   less 

Additional Information about Impiana KLCC Hotel

Address: 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: £56 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Impiana KLCC Hotel 4.5*
Number of rooms: 519
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Fastbooking, Travelocity and Asiatravel.com Holdings so you can book your Impiana KLCC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Impiana Klcc
Hotel Style:
#20 Spa Hotel in Kuala Lumpur
#20 Romantic Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#26 Business Hotel in Kuala Lumpur
#40 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Impiana KLCC Hotel staff and other travellers.
37 questions
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Questions? Get answers from Impiana KLCC Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the Hyatt hotel offer better views”
 of 5 bubbles DattaBis, 18 Jan 2017 | Read review
“ask for the KLCC view rooms”
 of 5 bubbles 597kir, 15 Jan 2017 | Read review
“stay in a standard room club are not worth the additional cost”
 of 5 bubbles 1960_mum, 7 Jan 2017 | Read review
“Spacious room but the view is not facing KLCC and it's facing the office tower.”
 of 5 bubbles matrixtanc, 2 Jan 2017 | Read review
“The room is very clean. The bed is comfortable with sufficient soft pillow for my family. ”
 of 5 bubbles pekleanl, 29 Dec 2016 | Read review
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