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    Impiana KLCC Hotel

    13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
    011 60 3-2147 1111
    Hotel website
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    03/12/2017 04/12/2017
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    US$83
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    Traveller (1788)
    Room & Suite (655)
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    Overview
    • Excellent44%
    • Very good39%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “tonka bean” (38 reviews)
    “club tower” (32 reviews)
    “twin towers” (186 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
    Offers from Impiana KLCC Hotel
    Offers & Announcements: Receive 3rd Night FREE
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,389)
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    851 - 855 of 2,538 reviews

    Reviewed 14 March 2016

    The Impiana KLCC hotel in KL is in a fabulous location and most of the staff were good. I will talk about these things later. Firstly I want to address the negative aspects of the hotel that I find to be very concerning. • On...More

    2  Thank Clare P
    Response from impianahotel_trip, the management at Impiana KLCC HotelResponded 15 March 2016

    Thank you for your review. We apologise for the less-than-perfect experience you had with us on the smell of smoke, the missing mattress protector for our bed and also the condition of our room. Nonetheless, we are grateful and for your kind words about our...More

    Reviewed 14 March 2016

    The hotel is centrally located in the city centre of Kuala Lumpur and handy to walk to KLCC and Pavillion with the connected walking bridge. The staff do their job but aren't particularly friendly. The rooms are spacious, beds are comfortable and the showers are...More

    Thank Elainecpp73
    Response from impianahotel_trip, the management at Impiana KLCC HotelResponded 15 March 2016

    Thank you for your kind words and vote of confidence in our service. Glad to know that you enjoyed your stay with us. We are constantly improving our services, all honest feedback are taken seriously. We do hope that you will find time to visit...More

    Reviewed 8 March 2016

    Will definitely stay here again, great rooms, clean, very good location with access to KL Convention Centre. Reasonably priced and with a good breakfast selection. Fast check in process, with very little hassle.More

    Thank Sarah5677
    Response from impianahotel_trip, the management at Impiana KLCC HotelResponded 11 March 2016

    Thank you for your positive feedback and for making us your preferred hotel in Kuala Lumpur during your stay. We are constantly improving our services, all honest feedback are taken seriously. We do hope that you will find time to visit Kuala Lumpur again and...More

    Reviewed 6 March 2016

    I have been staying in Impiana Hotel for at least 3-4 different trips and what surprised me is that as a Loyal longstay guest the Hotel dont care at all who U are, and U are not remembered in their system of ur previous wishes....More

    1  Thank nagra2016
    Response from impianahotel_trip, Management at Impiana KLCC HotelResponded 13 March 2016

    Thank you for your review. We truly apologise for the less-than-perfect experience you had recently. May we know to which email address that you had written to? We have taken note your comments about the condition of the rooms and this will be addressed in...More

    Reviewed 6 March 2016 via mobile

    From a facilities and location point this hotel hits the mark. During our holiday we found from Senior management down the hotel staff cared about you. Well that was up until check out where the true colours were shown. Spent ten days over Chinese new...More

    1  Thank ranger5500
    Response from impianahotel_trip, the management at Impiana KLCC HotelResponded 9 March 2016

    Thank you for your review on TripAdvisor. We apologise for the less-than-perfect experience you had with us recently. We have checked with our merchant bank and the reimbursement for your discount has been relayed to your bank; the amount would be reflected in your next...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Breakfast included
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$59 - US$114 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #20 Romantic Hotel in Kuala Lumpur
    • #22 Spa Hotel in Kuala Lumpur
    • #22 Family Hotel in Kuala Lumpur
    • #26 Business Hotel in Kuala Lumpur
    • #42 Luxury Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 519
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Hotels.com, Fastbooking, Travelocity, Hotwire and Orbitz so you can book your Impiana KLCC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Hotel Impiana Klcc
    Add Photo Photos
    Traveller (1788)
    Room & Suite (655)
    Dining (184)
    Pool & Beach (152)
    Hotel & Grounds (942)
    Bathroom (134)
    Business Centre & Event Rooms (9)
    Family and Play Areas (2)
    Nearby
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    Ask a question
    Questions & Answers
    Emma A
    29 October 2017|
    Answer
    Response from Patricia P | Reviewed this property |
    Yes , they accomodate late check in
    0
    Votes
    farhana k
    11 September 2017|
    AnswerShow all 3 answers
    Response from Aarron_Nelson_IKLCC | Property representative |
    Book directly at the Hotels Website for the best deals You will find all our deals here direct Kind regards, Aarron
    0
    Votes
    Ilyia R
    31 August 2017|
    AnswerShow all 3 answers
    Response from p00sar | Reviewed this property |
    I booked myself in the Club Deluxe King but didn't get the tower view (opppsite side of the building), maybe you might be able to request when you book on their site?
    0
    Votes
    Room Tips
    "Walking distance to all major shopping malls and happening places in KL city centre. Comfortable room, clean..."
    Read review
    "Club Rooms"
    Read review
    "Level 6 and above, located at the southern side of the building"
    Read review
    "best view, location, convenient"
    Read review
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