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Hotel H2O

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1,077 Reviews from our TripAdvisor Community

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Showing 942: English reviews
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

H2O Hotel We stayed in this hotle for one night on 8th January for one night before our flight home in the Premier Suite, with an extra bed. We were greeted by the staff and assisted to our room. Our room was nice and spacious, with 2 bathrooms and bay views. The room was clean and we were provided with...

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Helpful?
Thank Amanda451
Reviewed 5 days ago NEW

We stayed at H20 hotel for a couple of nights to visit Manila Ocean Park with some family members, we all enjoyed the Aquarium room, especially the little niece, the ocean park was excellent, just don't sit at the front if you are going to watch the water show or you'll be drench, but it was a great experienced.

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Thank Ellen K
San Gabriel, California
Reviewed 6 days ago NEW

This is a cool place to bring kids to. It's right next to Ocean Park, in fact it's inside Ocean Park. As soon as you walk into the room, you'll be blown away by the huge aquarium. It connects to the adjacent rooms and you see a variety of fish swimming by all the time. Turning off your room lights...

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Thank John Y
Bangkok, Bangkok, Thailand
Reviewed 6 days ago NEW

I love the bar by the bay and the room is clean... and the room is pretty and affordable. Breakfast is not that yummy...but the view of this hotel is really nice. I always stay in this hotel and I will keep coming back :)

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Thank Emma C
Oslo
Reviewed 1 week ago

We booked an Aqua room, for two adults and 1 teen. First impressions: nice aquarium, but the room was very small if we were to have an extra bed too, no privacy for the bathroom/toilet was the worst part. We decided to upgrade to a larger room and was given the Bay View room. The room size was larger, enough...

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Thank Ellen313
Malay, Aklan, Philippines
Reviewed 1 week ago

Enjoyed our stay especially the room with fish tank, daughter enjoyed very much! Room is well decorated and amenities are great! Location is good! Valet parking service and staffs are attentive. Enjoyed the breakfast, eat all you can!

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Thank MASTER_PETER_TAY
Reviewed 2 weeks ago

Only stayed one night here and wish we could of stayed longer. Superb location as it overlooks the bay and watch the stunning sunset. The staff were excellent and the food/drink was very good and reasonable. The room itself was swanky and clean

Review collected in partnership with statravel.com
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Helpful?
Thank David B
Mandaluyong, Philippines
Reviewed 2 weeks ago

The last time we stayed in this hotel was about 3 years ago. We booked the aqua room then, I remembered it was pleasant enough. That's why I booked early (September) through Agoda for our 2 nights new year family staycation. VALET: We arrived 31 December around 430 pm, we were informed that valet was full and we have to...

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1Thank Elsa E
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for taking time to post a review. We regret to hear that your experience was not to your expectation and we would like to express our sincerest apologies for the inconvenience caused. I have spoken with our F&B Manager, and discussed your comment about the food and room service. Rest assured this has been...

Reviewed 2 weeks ago

Using a 1-10 scale: Architecture Visual: 10 White moon bar visual ambiance: 9 Check in speed: 2 Noise privacy in the room: 3 Phone responsiveness by staff: 4 Bed comfort: 7 Smell: 8 Food selection: 5 Suggest Indian Curry, Fresh coconuts, Babinka and Espresso options. Knowledge of receptionist about basic questions about the hotel: 4 It's important to know the...

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Helpful?
1Thank Dane R
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for bringing your concerns to our attention. These are vital for the hotel in order for us to improve. I have taken note of the items that you have pointed out for us to address. Rest assured that proper actions were done right away to avoid similar incidents from occurring in the future. Aquarium...

San Mateo, Rizal, Philippines
Reviewed 2 weeks ago

This is a bit long but hope you can be patient with my rants. Booked the executive suite for a 3 day 2 night staycation. I base my reviews on 4 things. 1. Service (Good and courteous staff) 2. Accomodations (wifi, interiors cleanliness, space etc) 3. Food. 4. Cost. Busy that we are it was a last minute decision on...

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3Thank Mark G
H2O-Manila, Front Office Manager at Hotel H2O, responded to this review

Greetings from the bay! Thank you for taking time to post a review. We regret to hear that your experience was not to your expectation and we would like to express our sincerest apologies for any inconvenience caused. We appreciate and truly value your comments as these help us to improve. I would like to apologize for the unpleasant experiences...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Hotel H2O is the first and only marine-themed urban resort hotel in the Philippines. Opened on April 10, 2010, the hotel is part of the Manila Ocean Park complex in the Philippine capital’s historic Rizal Park. It has been designated as the official residence for guests and patrons of Manila Ocean Park.Every part of Hotel H2O has a connection to its namesake element, water – from its next-door proximity to Manila Ocean Park; to its location on the edge of Manila Bay; to its signature aquarium wall that adorns the inner guest rooms and grand ballroom; to the seafood specialties of its main F&B outlet, Makan Makan Asian Food Village; to the healing, negative-ion treatments of its wellness center, Zenyu Eco Spa. All these make Hotel H2O perhaps the most visually distinctive urban property in the country today. ... more   less 

Additional Information about Hotel H2O

Address: Luneta | Behind Quirino Grandstand, Manila, Luzon 1000, Philippines
Region: Philippines > Luzon > Metro Manila > Manila
Price Range: £61 - £247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel H2O 4*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Priceline, ACCOR, Travelocity and Jetsetter so you can book your Hotel H2O reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Spa Hotel in Manila
#6 Luxury Hotel in Manila
#9 Romantic Hotel in Manila
#10 Business Hotel in Manila
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Questions & Answers

Here's what travellers have asked, with answers from Hotel H2O staff and other travellers.
27 questions
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Muntinlupa, Philippines
Pittsburgh, Pennsylvania
over a year ago
San Diego, California

See all questions (27)

Questions? Get answers from Hotel H2O staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have kids with you, take the aquarium room, they'll surely love it, otherwise, the park and harbor/ocean view is good too.”
  • the aquarium room, the whole wall is an aquarium, lights off at 9pm and comes on again at 6am
 of 5 bubbles ellenk422, 14 Jan 2017 | Read review
“request for a more quiet room.”
 of 5 bubbles emmacP5326CP, 13 Jan 2017 | Read review
“If privacy in the bathroom is important, do not book Aqua room.”
 of 5 bubbles Ellen313, 12 Jan 2017 | Read review
“Aqua rooms for the novelty of watching the fishes while in bed, Bayview room if you love the sea.”
  • First sunset of 2017
  • Bay view room
 of 5 bubbles ElsaE474, 2 Jan 2017 | Read review
“Aqua rooms are the only one with aquariums but read the downside”
 of 5 bubbles 591daner, 1 Jan 2017 | Read review
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