We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
M. Adriatico corner General Malvar Street, Manila, Luzon 1004 Philippines
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Unlock Member Rates!
US$144
View deal
Free cancellation until 29/10/21
Expedia.com
Hotels.com
Travelocity
Orbitz.com
eDreams
View all 17 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1104)
Room & Suite (509)
Dining (117)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 26/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Manila Bay
Updated 26/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 216 hotels in Manila
Travellers' Choice
Hotel links
Special Offer:Unlock Member Rates!

Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 miles
0Attractionswithin 0 miles
Contact
M. Adriatico corner General Malvar Street, Manila, Luzon 1004 Philippines
Getting there
Ninoy Aquino Intl Airport5 miSee all flights
Pedro GilManila Light Rail8 min
Quirino - MalateManila Light Rail10 min
See all nearby hotels
1704Reviews36Q+A100Room tips
Traveller rating
  • 1,012
  • 512
  • 106
  • 43
  • 31
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Enrico P wrote a review May 2021
3 contributions
My name is Enrico Palon from 1510 cabin. Thank you so much Sheraton as our quarantine hotel. It was a very good on my first time of check in. Until we finishe the day. Specialy manager Jake and your staff for the food and very attended on our needs from time to time. Thank you very much, the politeness and welled accepting our calls. Supeb.
Read more
Date of stay: May 2021Trip type: Travelled solo
Room Tip: I encourage everyone for the excellent and first class servive hotel here in SHERATON manila bay.
See more room tips
Helpful
Share
Response from Steph Cabrejas, Marketing at Sheraton Manila Bay
Responded 8 Jul 2021
Dear valued guest, Mabuhay from Sheraton Manila Bay! Thank you for electing to stay with us and for providing your wonderful feedback. We are indeed delighted to read that we created a memorable hotel experience for you during your quarantine stay and that you truly enjoyed our distinctive and genuine hospitality, especially of our Front Office Manager Jake. It was likewise a pleasure for us to host you and we look forward to welcome you back in the nearest future. Best Regards, Stephanie Cabrejas Marketing Manager
Read more
Lakwats3ra wrote a review Mar 2021
3 contributions1 helpful vote
I stayed here for 7 days in quarantine. The sleep quality is good, the staff is pleasant. However, they have policies that I do not understand regarding their food service. Their in room dining Menu is bit limited and quite expensive for the quality and taste. Plus, since I came here for quarantine as an OFW, they gave us daily food that has lots of rice but not so tasty meals. So the only option I have is to order extra. When I found out that they have another menu on their Facebook account which offers almost same menu with cheaper prices, they said I cannot order there because it's food-to-go. However, I found out from the other person in quarantine that that's the menu she's been using throughout her stay. So I was wondering, how come other guests were able to order from that menu, and I was not? So in the end, I was given my order from the cheaper menu. Again, I am thankful that the staff were polite. It is not their fault that they are just following house rules. I understand that they have policies to follow but their policy is giving them the gateway to earn more by giving their clients little options on food items, if not, a little expensive. Even if they have other food items available that are cheaper, these options are not for their guests, but for those who are not staying in the hotel...WHICH IS ODD! Like, why do non-guests get to buy food from their kitchen that is 50% cheaper than the food available for their paying guests? I cannot even have outside food delivered to the hotel! The only choice I had was limited menu and the expensive food they have in their kitchen. So I suggest you guys bring your own cup noodles if you are gonna stay here cause their menu is not varied enough, and expensive for a 7-day quarantine.
Read more
Date of stay: March 2021
Location
Service
Sleep Quality
1 Helpful vote1 Repost
Helpful
Share
Response from Steph Cabrejas, Marketing at Sheraton Manila Bay
Responded 8 Jul 2021
Dear valued guest, Mabuhay and Greetings from Sheraton Manila Bay! Thank you for electing to stay with us, and thank you for taking the time to share your insightful review. We obviously did not meet your expectations and I am sorry to read that we have not created the most memorable stay for you. This is definitely not reflective of the usual feedback we receive from our guests. We understand your sentiments with regards to our menu and rest assured that we review and discuss all comments and take them as pointers in improving our services and offers so we continue creating more distinctive hotel experiences. We hope that despite not exceeding your expectations on this occasion, you will give us the opportunity to redeem ourselves on your next visit. Thank you so much for supporting our Brand and our property in Manila. We certainly look forward to welcoming you back to your Home in Manila in the nearest future. I also personally look forward to meeting you on the next occasion In the meantime, if I can be of any further assistance, please feel free to contact me directly. Best Regards, Stephanie Cabrejas Marketing Manager
Read more
ralcantara02 wrote a review Mar 2021
Fremont, California7 contributions4 helpful votes
Excellent service from the hotel staff which made being quarantined bearable. Very courteous and response to request were immediately attended to. Rooms are very nice and clean. Overall, a perfect 10 on service.
Read more
Date of stay: February 2021
Value
Location
Service
Helpful
Share
Response from Steph Cabrejas, Marketing at Sheraton Manila Bay
Responded 8 Jul 2021
Dear valued guest, Thank you for choosing Sheraton Manila Bay and for taking the time to share your valuable feedback. We are glad that we were able to provide a clean and comfortable stay and that our courteous and attentive associates went above and beyond to create a memorable and distinctive hotel experience for you. It was a pleasure to host your stay and we look forward to welcome you back to the community in the nearest future. Best Regards, Stephanie Cabrejas Marketing Manager
Read more
GlobeTrekker213 wrote a review Jan 2021
Sacramento, California11 contributions7 helpful votes
I chose this hotel for my place of mandatory quarantine and allow to praise them one more time for an excellent service provided to me and my mom. The reservation staff took every necessary details needed to obtain a confirmation that is required by the government of the Philippines to do your mandatory quarantine while you wait for your result. From the required number of days necessary they without a fail, reserved our room with the best possible rates. They have also assisted me with my inquiries about certain Philippine protocol on the quarantine procedure. The hotel staff also arranged a shuttle that took my mother and I from the airport to the hotel location. Everything fell into its proper place. The food I thought was excellent and the room that we reserved was comfortable. To me, I would not be able to find the kind of service they showed anywhere else. I was surprised how convenient it was for me - not fully knowing what to do. Yet, I was assured that I would be taken care of. Thank you to the staff of Sheraton Manila. You truly made a positive impact.
Read more
Date of stay: January 2021
Location
Cleanliness
Service
Room Tip: Just ask for comfortable stay for a place of quarantine.
See more room tips
Helpful
Share
Response from Steph Cabrejas, Marketing at Sheraton Manila Bay
Responded 8 Jul 2021
Dear valued guest, Mabuhay from Sheraton Manila Bay! Thank you for electing to stay with us and for sharing this wonderful review. We are delighted to know that you had a memorable stay with us and that we were able to go beyond your expectation and delight your with you distinctive service, from reservation to your departure. Glad to read that we left a remarkable impression with our genuine and thoughtful service to you and your mom. It was a pleasure to host your stay and we look forward to welcome you back to the community in the nearest future. Best Regards, Stephanie Cabrejas Marketing Manager
Read more
Jefry wrote a review Jan 2021
1 contribution
Stayed at the hotel for over a month, the degree of cleanliness and the quality of service are excellent. VERY ACCOMMODATING STAFF they are always ready to render service. "Two thumbs up" particulary to the manager "Jake" he upgraded my room without any extra charge.
Read more
Date of stay: January 2021Trip type: Travelled solo
Helpful
Share
Response from Steph Cabrejas, Marketing at Sheraton Manila Bay
Responded 8 Jul 2021
Dear valued guest, Mabuhay from Sheraton Manila Bay! Thank you for your loyalty and for sharing your amazing feedback with us. We are delighted to know that you had a wonderful hotel experience and that you truly find ease and comfort with our cleanliness and safety protocols. Thank you for recognizing Jake and our team for their outstanding contribution in providing you a genuine and distinctive hospitality. I shall definitely share your wonderful note with them and duly acknowledge and reward their efforts. It was a pleasure to host your stay and we look forward to welcome you back to the community in the nearest future. Best Regards, Stephanie Cabrejas Marketing Manager
Read more
Previous
123456
FORMERLY KNOWN AS
Pan Pacific Manila
LOCATION
PhilippinesLuzonMetro ManilaManilaMalate
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sheraton Manila Bay
Which popular attractions are close to Sheraton Manila Bay?
Nearby attractions include Robinsons Place Mall (0.2 miles), Malate District (0.2 miles), and Plaza Rajah Sulayman (0.3 miles).
What are some of the property amenities at Sheraton Manila Bay?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Sheraton Manila Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Manila Bay?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Sheraton Manila Bay?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Manila Bay?
Conveniently located restaurants include Market Cafe, Li Li, and The Aristocrat Restaurant.
Are there opportunities to exercise at Sheraton Manila Bay?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sheraton Manila Bay have an airport shuttle?
Yes, Sheraton Manila Bay offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Manila Bay?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Manila Bay offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Manila Bay?
The staff speaks multiple languages, including English and Filipino.