City Garden Suites
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City Garden Suites

1158 A. Mabini Street Ermita, Manila, Luzon 1000 Philippines
junior suite bedroom
Traveller (225)
Room & Suite (285)
Cafe Miranda at the City Garden Suites
Dining (48)

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Fully refundable before Sat, 8 Jun
Breakfast included
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£46
Fully refundable before Sat, 8 Jun
Breakfast included
£46
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.0
#17 of 137 hotels in Manila
3.8 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
3.9 of 5 bubbles
Value
City Garden Suites, Hotel in Manila sits right in the heart of Manila as a benchmark of convenience and business-class comfort. The 142-room 3-star hotel is committed to providing perfect accommodations for business and leisure travelers seeking a home away from home at a reasonable value.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
Parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Car hire
Taxi service
Banquet room
Meeting rooms
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, Filipino

Location

1158 A. Mabini Street Ermita, Manila, Luzon 1000 Philippines
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 97 out of 100
97
Ninoy Aquino Intl Airport
Subic Bay Intl Airport
49.8 mi
See all flights
United Nations
8 minManila Light Rail
677Reviews21Q+A100Room tips

Reviews
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Detailed Reviews
MarieGrace wrote a review Jan 2020
Manila, Manila, Philippines24 contributions4 helpful votes
3.0 of 5 bubbles
I have tried staying at City Garden Suites for 3 times already. I really loved the pricing for this hotel as it is very affordable but of course, you should expect that the quality of this hotel is quite equivalent with it's rate. don't exceed your expectations, you get what you paid for.

I do not recommend that you stay here during the holidays because it can really get crowded. Also make sure to check your rooms first because on our third stay, our room smelled like it lacked "humid" or air but to be fair our room was a smoking room.

PROS:

* Very affordable nightly rate
* Very Fast Internet / Wifi Speed
* Great shower heat temperature
* Decent & Clean rooms
* Good breakfast buffet selections
* Great Location ( Near / 5 Minute Walk to Robinsons Ermita, Shopping Mall )

CONS:

*Hotel Staff still needs a lot more training
( The staff are quite unprofessional, You might encounter with them chit-chatting with each other in the Lobby or the Elevator or in the Hallways )
* Expect that you will not be assisted automatically with your luggage, I have observed that they prioritize foreigners with luggage trolley assistance.
* Extremely crowded breakfast buffet during the holidays.
( When we went down for the morning breakfast, it took 30 minutes just to have our eggs cooked and there were no more plates or seats )
* Few space allotted for car parking which are always full, We had to always park at the other street where we were charged PHP 150 by those street beggars.
* Do not expect hotel events during the Holiday. ( They just had a dinner available during new year but no parties or fireworks whatsoever )

This hotel is worth your money if you are on a budget and not really expecting a luxurious stay.
Read more
Date of stay: December 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vlaamse_Reiziger wrote a review Jul 2023
Belgium214 contributions77 helpful votes
4.0 of 5 bubbles
This hotel in the heart of Ermita offers rather large rooms for a decent price. Rooms have all you need (AC, fridge, TV, good WiFi, hot shower etc. Clean rooms. My room did not have a great view but I could not be bothered as I was there only to sleep. Breakfast included ( egg station, some Asian dishes, bacon, fruit etc). The hotel seems popular with Philippino families, which gives it a nice flavor. Friendly and well trained staff. Large mall ( Robinson) within walking distance with many dining options although the hotel also a restaurant and a bar.
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM CGS, General Manager at City Garden Suites
Responded 26 Oct 2023
Dear Vlaamse, Greetings from City Garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We work hard to provide our guests with the best service and facilities. Indeed the hotel’s location is one of the property’s key assets next to our friendly and accommodating staff. I let my staff know about your appreciation of their service and they also send their thanks and regards to you. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Sincerely, City Garden Suites Hotel General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
allen p wrote a review Oct 2021
1 contribution2 helpful votes
5.0 of 5 bubbles
I reserved a room for my 5 day quarantine. The employees were the best I have had ever staying in Manila. They are very accumulating to ones needs and will provide extra coffee when needed. I will make this my go to hotel in Manila during my travels! Thank you staff!
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Date of stay: October 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM CGS, General Manager at City Garden Suites
Responded 10 Jul 2022
Dear Allen, Greetings from City garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Sincerely, Cecil Zschalig General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeanette B wrote a review Dec 2023
1 contribution
2.0 of 5 bubbles
This event happened on 15 Dec 2023 at around 130-3 pm.
I was appalled by the poor service from the receptionists at the counter. We have paid and reserved two (2) rooms (The Deluxe) with special request to have the rooms beside each other so we can enjoy our family reunion this December. The reservation and payment were settled as early as October 2023. However, upon reaching the hotel, we were only offered 1 room with 1 big and 1 small bed (The Deluxe room) - Rm 211, and the option of another room with 2 single beds (The Standard room or The Superior Double) because that is the only option available on that wing. Otherwise, the receptionist told me and my husband that the only option is to have a room at another hotel wing. My husband and I told them that we need a big room and beds because of our family's needs. Hence, we settled for rooms on separate wings, though we were not satisfied with the offer. We went up to check Room 211 and saw that is up to our expectation then decided to go to the next room. Upon seeing how small the 2nd room was though it has 1 big bed, I realised that we were offered another room that is not up to our needs and expectations (from my estimation, it is similar to The Superior room, which is smaller than the one we paid for). Hence, I confirmed the booking information with my relative, who told me that the rooms we should be given are two (2) The Deluxe Rooms (1 big bed and 1 small bed, room size 25 sq m). I don't understand why we were offered smaller options when we had paid for a big room TWO MONTHS AGO! When we approached the counter to clarify, the receptionists did the following:
- Can't respond to my question whether a Deluxe Room should have 1 big bed and 1 single bed OR 2 single beds ; Instead of apologising to us, another staff at the counter called someone to check if we had already used the room or not and even said that "my husband had already sat on the bed" when we did not even stay for more than two (2) minutes in the rooms when we checked them ; Another staff quietly mentioned to another to "just offer the other room" ???!!! The receptionists eventually gave us two (2) The Deluxe Rooms (210 and 211) that are beside each other within around 10 minutes of complaining at the counter. The question is why were those rooms not offered to us, in the first place! It is extremely frustrating and disappointing to be treated this way. I felt that the staff attempted to cheat us off our money since they offered us smaller rooms, which are cheaper than what we actually paid for. Furthermore, the rooms offered to us initially made it inconvenient for our family to be together, on a very rare chance for us to reunite for the Christmas holidays! What kind of customer service is this!
I hope the management of City Garden Suites Manila investigate this and ensure that this does not happen to any client again. I would like to be informed of the outcome of the investigation and any action on this matter.
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Date of stay: December 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM CGS, General Manager at City Garden Suites
Responded 20 Dec 2023
Dear Ms. Jeanette, Greetings from City Garden Suites-Manila! Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced during your recent stay at City Garden Suites Manila. Your feedback is invaluable, and we acknowledge the shortcomings in our service. We regret any confusion regarding your reservation note for rooms next to each other. We understand the frustration caused by the oversight in not considering your request for adjacent rooms initially. We are conducting a thorough investigation into the circumstances you highlighted, and corrective measures will be implemented. We appreciate your patience and understanding. Rest assured, we are committed to preventing such incidents in the future. We value your loyalty and appreciate your commendation of our hospitality staff and Café Miranda team. Your feedback is a catalyst for improvement, and we hope to regain your trust in City Garden Suites Manila. We will keep you informed of the investigation outcome and any actions taken and will be contacting you through your email. We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant stay in the future. Sincerely, Hotel General Manager City Garden Suites-Manila
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mpeg21 wrote a review Jul 2022
1 contribution
1.0 of 5 bubbles
Greedy. You have to wash your own bed sheets. Be very careful not to leave a stain on the white, precious bed sheets. Desperation is in the air in this facility. They charged me because there is a stain in the bed sheets. I dont think they wash the bedsheets here. Unbelievable.
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Date of stay: July 2022
1.0 of 5 bubblesValue
Room Tip: Try not to stain the bed sheets
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Corneliani wrote a review Aug 2022
Utrecht, The Netherlands138 contributions80 helpful votes
4.0 of 5 bubbles
The city garden suites hotel is a good 3 star hotel. I have been staying there for years for my arrival night and departure night when I visit the Philippines. The hotel has good rooms with nice old style wooden floors. The showers work well and you have everything you can expect from a 3 star hotel. The hotel is safe with an in room locker and a security guard. The hotel really improved its breakfast (more choices and more fresh fruits) and it is close to Robinson mall and some nice night life places like Cowboy Grill and Calle 5. Furthermore it is within walking distance of Rizal park and the Roxas beach boulevard.
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Date of stay: August 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM CGS, General Manager at City Garden Suites
Responded 2 Sept 2022
Dear Corneliani, Greetings from City Garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. Indeed the hotel’s location is one of the property's key assets next to our friendly and accommodating staff. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well. Likewise, we appreciate your comment about the improvement you want to see with our buffet breakfast. Rest assured that we will work hard to improve it. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Sincerely, Cecil Zschalig General Manager
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Arlita L wrote a review Oct 2021
Island of Hawaii, Hawaii6 contributions
+1
5.0 of 5 bubbles
My Mom and I stayed at City Garden Suites located in Ermita Manila. I selected this hotel for our 10 days quarantine because I’ve seen good reviews at You Tube We really had a wonderful and awesome stay. From the day that we walk in till the day we walk out.and true to the blogger of which I’ve watch the blog ..the ambience of the hotel is welcoming.the food is good ..the Chef I think really creates a menu with love and passion. The room we stayed is clean a little outdated but has all the comforts u need.from the bed to the kitchen and to the bathroom.and overall the staff service is excellent and way beyond their work. My shoutout to Ms. Camille on the front desk,to Kevin who always smile when delivering our foods in the room,to Coco to Maine and John from the housekeeping dept. to Ms. Myra and Ms.Michelle for helping me with my hotel bookings.these 2 ladies gives fast answers to my query. YOU all made me and my Mom very happy with our quarantine stay..I’d rather say this hotel is highly recommended 5*rating..again thank you all very much .ABSOLUTELY on my next vacation I will stay here. To God be the Glory.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM CGS, General Manager at City Garden Suites
Responded 11 Oct 2021
Dear Ma'am, Greetings from City Garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guests. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. We really appreciate you choosing to stay with us and we are looking forward to welcoming you back in a better situation soon. Stay Safe and Best Regards,
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Report response as inappropriate
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Robert B wrote a review Oct 2021
3 contributions2 helpful votes
5.0 of 5 bubbles
To all out there Covid quarantine for 10 days is trying. I was climbing the walls early but the hotel staff was awesome. The room was good, strong AC, great wi-fi and a comfortable bed. I had breakfast each morning and the kitchen did not disappoint.

The two staff members who stood out were Camille and Maine, although the rest of the staff were great! I interacted mostly with them.
Read more
Date of stay: September 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: It's best to call ahead and work with the top notch staff for advise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM CGS, General Manager at City Garden Suites
Responded 11 Oct 2021
Dear Robert, Greetings from City Garden Suites-Manila! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guests. I let my staff know about your appreciation of their service especially to Camille of the Front Office and Maine of the Housekeeping, and they send their thanks and regards to you as well. We really appreciate you staying and trying our hotel and we are looking forward to welcoming you back in a better situation soon. Stay Safe and Best Regards,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hector Periquin wrote a review Feb 2020
Metro Manila, Philippines93 contributions42 helpful votes
5.0 of 5 bubbles
The hotel is not new but they are continually going through renovations and I can't wait to see when they are done. The staff is amazing - they are always willing to help and they are friendly. The rooms are clean and well maintained - really good value. The restaurant in the hotel, including room service, is also very good. Delicious food with big portions.

I would stay gain.
Read more
Date of stay: October 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Don wrote a review Jul 2022
12 contributions4 helpful votes
1.0 of 5 bubbles
Hotel sent a covid policy notice after the booking. Stay was canceled because of it within hours of booking. Hotel failed to refund money. Very shady and poor customer service.

Be careful in the neighborhood. Not as safe as other areas.

pro:
Hotel is close to several attractions.
Read more
Date of stay: July 2022
2.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carlton W asked a question Aug 2023
3 contributions
Do they have a pool ?
Answer from CGS-GM
Metro Manila, Philippines
Hi, Apologies but we don't have but our sister company in Makati has a pool.
pioneertravler asked a question Mar 2019
Alexandria, Virginia104 contributions67 helpful votes
How much is the breakfast buffet?
Answer from Corneliani
Utrecht, The Netherlands138 contributions80 helpful votes
I think it is 250pesos. But its cheaper when you book a room including breakfast.
Answer from GlamorousGmo
New York53 contributions2 helpful votes
Nope they dont have.
Answer from CGS-GM
Metro Manila, Philippines
Hi, Sorry, we still do charge it as if you stay for 1 night. Our standard check in time is 2:00pm and check out time is at 12noon the next day. So whether you check in late your check out time is still at 12noon. We do allow late check out but subject for room availability. You may visit our website for further inquiry. We do have a chatbox and our reservations agents will assist you to some of your query. Have a nice day! Sincerely, Glory Leteracion General Manager
Hyacienth T wrote a tip 4 May
3 contributions
3.0 of 5 bubbles
"Dont choose this hotel if you have a car. You will park at your own risk, your life could even be at risk walking around"
Read full review
StephenSNR wrote a tip Jan 2024
Pangasinan Province, Philippines84 contributions45 helpful votes
1.0 of 5 bubbles
"Don’t book"
Read full review
Krystal G wrote a tip Sept 2023
1 contribution
5.0 of 5 bubbles
"This place has value for money when you want to stay in Manila. This has easy access to historical places in the city."
Read full review
mpeg21 wrote a tip Jul 2022
1 contribution
1.0 of 5 bubbles
"Try not to stain the bed sheets"
Read full review
Robert B wrote a tip Oct 2021
3 contributions2 helpful votes
5.0 of 5 bubbles
"It's best to call ahead and work with the top notch staff for advise."
Read full review
Not the right property for you?
There are more places to choose from in the Manila area.
PRICE RANGE
£35 - £42 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
city garden hotel manila, city garden manila
LOCATION
PhilippinesLuzonMetro ManilaManilaErmita
NUMBER OF ROOMS
142
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CITY GARDEN SUITES - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about City Garden Suites
Which popular attractions are close to City Garden Suites?
Nearby attractions include Rizal Park (0.3 miles), Manila Bay (0.7 miles), and Cultural Center of the Philippines (0.3 miles).
What are some of the property amenities at City Garden Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at City Garden Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at City Garden Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at City Garden Suites?
Yes, free parking is available to guests.
What are some restaurants close to City Garden Suites?
Conveniently located restaurants include Ippudo, G Point Smörgåsbord & Bar, and Emerald Garden.
Are there opportunities to exercise at City Garden Suites?
Yes, guests have access to a fitness centre during their stay.
Does City Garden Suites have airport transportation?
Yes, City Garden Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at City Garden Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does City Garden Suites offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at City Garden Suites?
The staff speaks multiple languages, including English and Filipino.
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