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Riviera Mansion Hotel

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1 room 2 adults 0 children
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Riviera Mansion Hotel
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232 Reviews from our TripAdvisor Community

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There are newer reviews for Riviera Mansion Hotel
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Showing 161: English reviews
Aspen, Colorado
Reviewed 17 May 2013

On the plus side: friendly staff provides great service. Nice bathroom with plenty of hot water in the basin and shower. In room safe. lots of storage. Kettle. Negatives: Outdated business model not providing any drinking water and charging for Wifi. complimentary breakfast is small and bland. Other than Robinsons, the neighborhood consists of KTVs and money changers. As a...

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Thank mtnhiguy
London, United Kingdom
Reviewed 12 May 2013 via mobile

I reviewed this hotel, positively, about 18 months ago but returned and had a far worse experience. We had a one night stop over with a very early morning flight, so picked somewhere familiar to get a bit of food and a few hours sleep before departing at 3am. Baggage and reception staff did well, they were polite and helpful....

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Thank PeterJohnCotton
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Dear Sir, I sincerely apologize for the incident. I have looked into it and have found out that it was due to some new kitchen staff who may be lacking a bit in the common sense department. Excellent customer service is our passion and this was certainly a lapse in judgement. Thank you for bringing this to our attention. Rest...

Zurich, Switzerland
Reviewed 11 April 2013

We stayed at the Riveria for a total of 5 nights during our two week stay in the philippines. We enjoyed every bit of it. The rooms were very clean and spacious with a large bathroom. You can reach Robinson Plaza (which is a big mall) within a 5min walk from the Hotel. The service is fantastic and the staff...

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2Thank Jochey
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Glad you enjoyed your stay. Hope to see you again.

Orlando, Florida
Reviewed 13 March 2013

The room I stayed in was large, clean and most things worked as expected. Bathroom was large with excellent hot water from the shower. Unfortunately there was no deadbolt on the door nor did the security chain work - it was too short and could never have worked. Bed was comfortable with nice sheets and covers. Staff were friendly and...

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1Thank alkonost45
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Thank you for your feedback. We currently offer free hi speed internet for your mobile devices and laptops at the lobby and coffee shop area. More areas will follow in the near future. I apologize for the inconveniences you had encountered during your stay. We will definitely look into these concerns.

new jersey
Reviewed 13 March 2013

I stayed in the premier room for a few days. Front desk was very responsive to my rescheduling needs via email. Housekeeping does a good job keeping it squeaky clean. The furniture was in very good condition however its decor may be from the 90's. I think the small old style tube TV needs to be replaced with a flat...

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1Thank puwit
Malaybalay City, Philippines
Reviewed 27 February 2013

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Thank Raquel B
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Cambridge, United Kingdom
Reviewed 23 February 2013

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1Thank Donald A
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

toronto
Reviewed 17 February 2013

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Thank fishmanToronto
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Singapore, Singapore
Reviewed 16 February 2013

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2Thank Flash G
Emmerich L, Manager at Riviera Mansion Hotel, responded to this review

Invercargill, New Zealand
Reviewed 25 January 2013

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1Thank bargada_fino

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Mansion Hotel staff and other travellers.
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Questions? Get answers from Riviera Mansion Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean & Tidy ”
 of 5 bubbles amleshd, 11 Jan 2017 | Read review
“Quiet considering the location.”
 of 5 bubbles mariopD2101KH, 14 Dec 2016 | Read review
“Pilipino are generous, but its up to you..”
 of 5 bubbles , 16 Nov 2016 | Read review
“Early check-in is 6am, check-outs at 12 noon.”
 of 5 bubbles Joecastro, 14 Nov 2016 | Read review
“I'm in the 8th floor and i have no views, i can only see wall from my window.”
 of 5 bubbles V1882QPmichaels, 16 Oct 2016 | Read review
5 of 5