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Swissotel Ankara

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#3 of 171 Hotels in Ankara
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384 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Tokyo, Japan
Reviewed 2 weeks ago

Nice atmosphere, ambiance and great turkish hospitality. Hotel needs some renowation but staff covers these small details professionally. On the other hand location of hotel is so quiet and 10 min away from the city. Lots of bus alternatives to the city and much more important thing is secure

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Helpful?
Thank 321keitah
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear 321keitah, Thank you very much for your kind review after your recent stay at Swissôtel Ankara. We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look...

Reviewed 1 November 2016 via mobile

If you are a global business traveller you will realize that this Swiss Hotel may not be similar to the other ones. We asked two twin beds and the room we were given was very small, besides the two beds were small narrow impossible to sleep comfortably, pillows also were very very uncomfortable. The only positive thing in the room,...

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Helpful?
Thank Tuba C
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear Tuba C, Thank you for taking the time to share your review regarding your recent stay with us and we appreciate your feedback. We are truly sorry to hear that we were not able to meet your expectations during your stay at general. We pride ourselves in providing guest experiences that are seamless and we clearly did not meet...

Vienna, Austria
Reviewed 22 October 2016 via mobile

I stayed at the Swissotel twice in the space of two weeks, once for two nights in September, and the second time for a night in October. As this was the first time that I was staying at the Swissotel chain, I have to admit that my expectations for a hotel in this star category (which is pitched at the...

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Helpful?
2Thank S S
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear S S, Thank you for staying with us during your recent visit and for taking the time to share your positive comment with us. Feedback such as yours is very valuable and will help us to improve our service and product. We are glad to hear that we in general met and in some areas even exceeded your expectations...

Frankfurt, Germany
Reviewed 12 October 2016

the Hotel is quite nice. very comfortable and clean room with a big bathroom. check in and check out was fast. rich breakfast buffet. it would be nice when the staff in the Restaurant could speak a bit more english. Overall very nice stay, I would go there again.

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Helpful?
2Thank Tobias L
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear Tobias L., Thank you very much for your reviews after your recent stay at Swissôtel Ankara . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We...

Tehran, Iran
Reviewed 10 September 2016

I stayed in Swissotel Ankara for two days in the beginning of September, I found the hotel like home, very calm, extremely friendly and well managed with really the swiss quality. The distinguishing items of this hotel can be listed as below: 1- friendly behavior of all the hotel crew in a way that you think yo know them from...

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Helpful?
1Thank sepehrmaleki
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear Sepehr Maleki, Please accept our sincere thanks for spending your precious time to share your kind and wonderful detailed feedback. We will share with our team; they will for sure be great full by your comments. We are happy to hear that your expectations have been answered from a 5 star hotel with our services. Please rest assured that...

Kabul, Afghanistan
Reviewed 6 September 2016

Very friendly at the reception, I stayed for a small difference at the business lounge level, where i could work quietly. A wonderful swimming pool, excellent gym, very professional staff Food was excellent, very international for breakfast

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Helpful?
Thank MadalenaML
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear MadalenaML, Thank you very much for your reviews after your recent stay at Swissôtel Ankara . We try our best to provide the expected service to our guests and guest satisfaction is our reward. We truly appreciate it when guests take time out of their busy schedules to provide us with feedback about our hotel and services. We look...

Reviewed 9 August 2016 via mobile

Upon check in I received two door keys. Neither of them worked so I went downstairs (with my bags) to make my complaint. I received two new door keys. Again I carried my bags upstairs and again the keys did not work. I contacted reception from the phone on Floor 4. Someone came up and found the keys did not...

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Helpful?
Thank Travellingmt
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear Travellingmt, Thank you very much for your online review, which feel that we owe an apology for the inconvenience caused. At Swissôtel Ankara , we take guest satisfaction very seriously and work hard to find the underlying cause of any complaints. After discussing the issue internally and conducting several inquiries, we found out that we missed the opportunity to...

Tehran
Reviewed 30 June 2016

Everybody was so friendly.. A quiet environment.. Breakfast was perfect.. delicious.. the pool was clean.. the room was clean and comfortable.. I strongly suggest this hotel to my friends and relatives.. as a matter of fact.. I'm going to stay there again in a week!

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Helpful?
Thank nikook2016
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear nikook2016, Please accept our sincere thanks for spending your precious time to share your kind feedback. We are happy to hear that your expectations have been answered from a 5 star hotel with our services. We look forward to welcoming you back in the nearest future. Best Regards, Swissôtel Ankara Management

Harringworth, United Kingdom
Reviewed 29 June 2016

A very comfortable hotel, clean and welcoming. Good facilities in a pleasant area. Very good breakfast and evening restaurant meals, a large room with an outlook in two directions. I was treated as a special individual and I would definitely return.

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Helpful?
Thank Richard L
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Deat Richard L., Please accept our sincere thanks for spending your precious time to share your kind feedback. We are happy to hear that your expectations have been answered from a 5 star hotel with our services. We look forward to welcoming you back in the nearest future. Best Regards, Swissôtel Ankara Management

Reviewed 19 June 2016 via mobile

I stayed in Swiss Hotel a couple of times in 2015. It is very comfortable, modern and nice with large and enjoyable rooms. Breakfast selection is simply fantastic (we did not have a chance to experiment if the hotel offers any meals or restaurant service at lunch and dinner !). Very good value for money , even if not the...

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Helpful?
Thank Ztef B
SwissotelAnkara, Public Relations Manager at Swissotel Ankara, responded to this review

Dear Ztef B., Thank you for staying with us during your recent visit and for taking the time to share your positive comment with us. Feedback such as yours is very valuable and will help us to improve our service and product. We look forward to your future visits to Swissôtel Ankara . Kind regards, Swissotel Ankara Management

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Swissotel Ankara

Address: Yildizevler Mahallesi | Jose Marti Caddesi No: 2, Ankara 06550, Turkey
Region: Turkey > Ankara Province > Ankara > Çankaya
Price Range: £68 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Swissotel Ankara 5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Swissotel Ankara Hotel Ankara
Swissotel Hotel Ankara
Hotel Style:
#1 Family Hotel in Ankara
#3 Luxury Hotel in Ankara
#4 Business Hotel in Ankara
#4 Romantic Hotel in Ankara
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Ankara staff and other travellers.
3 questions
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Tehran Province, Iran
usa
over a year ago

See all questions (3)

Questions? Get answers from Swissotel Ankara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in 4th floor a re good”
 of 5 bubbles sepehrmaleki, 10 Sep 2016 | Read review
“the upgrade for the business level was worht it”
 of 5 bubbles MadalenaML, 6 Sep 2016 | Read review
“front side tends to be quieter than the back side”
 of 5 bubbles SiliconGuy101, 6 May 2016 | Read review
“haven't had a bad room yet.”
 of 5 bubbles Bufoid, 20 Mar 2016 | Read review
“Higher floors have the best view over the city”
 of 5 bubbles Peyman1960, 26 Oct 2015 | Read review
5 of 5
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