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Surrey Inn Hotel

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31 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Calgary, Canada
Reviewed 26 September 2016

We booked this Inn through Expedia and prepaid but when we went to check in the owner/manager insisted we pay her (or no room) even though I showed her the confirmation from Expedia! We were too tired to argue knowing our concerns were falling on deaf ears (the language barrier was another issue). The rooms are dated and a basket...

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1Thank sharlowr
Kettering, Ohio
Reviewed 14 September 2016 via mobile

The room was wonderful. Very spacious and clean. The bed was comfy and the bathroom was huge. The staff was not to friendly but l feel it is just a case of a language barrier. I had a hard time understanding them. I will certainly stay again when visiting friends.

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Thank j9wg
Buffalo, New York
Reviewed 11 September 2016

Used it for week-end 1/2way travel point. And for that, it was perfect !Pretty clean, and inexpensive. But the owner? YIKES! He's in the hospitality business, and he's by far the most rude we've ever dealt with. And to top it off, he would NOT honor our AAA discount (which we will contact AAA about) and tried to just blow...

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1Thank Shawn R
Reviewed 2 August 2016

Check-in was very unprofessional, the manager/owner barely spoke English. Told me nothing of the basics about the hotel, where the ice machines were or when checkout was. There was glass on the stairs from a broken lightbulb or something and cobwebs around the lights in the hallways. The room was clean, which was unexpected. They had wifi, just don't expect...

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1Thank Katy G
Mount Vernon, Ohio
Reviewed 8 March 2016

The manager and his wife were very rude. Our faulty coffee was never replaced. We paid ahead for 8 nights and were absolutely bullied the entire time due to the manager wanting the first floor rooms for his friends,etc. The rooms were not cleaned well by his wife, therefore needed to be cleaned and sprayed (reeked of smoke)

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1Thank aphrodite2016
Ottawa, Canada
Reviewed 3 December 2015 via mobile

We were travelling through, and needed a clean bed. Surrey Inn certainly provided this. The room was dated, but clean. The beds were comfortable and the spacious room was very quiet. The Inn is a little trek off the highway, and that's probably why it's nice and quiet. The front staff were helpful and friendly.

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Thank optionsottawa
Virginia
Reviewed 27 September 2015

The owner checked us in and was businesslike but helpful- we arrived late at night with a reservation for two nights which we wished to change to just the one night. He was understanding and accommodating, and assisted us in making the change with the online booking company we had used. Decor was pleasant but dated, and the room seemed...

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Thank bertha1223
West Salem, Ohio
Reviewed 1 July 2015

I will never spend another dime there!! the lady that owns the place was so cold and rude to me son and I. She looked at him and said "dont u mess up room" ! i was appalled i had already paid and I said I wanted my $ back and she said no refunds!! I was in tears. Breakfast...

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4Thank Hope D
Commerce Township
Reviewed 9 May 2015

The place was clean and the are doing updates. The beds are comfortable, bigger than average size of the rooms, newer TV with a re fridge. Very noisy if someone is staying above you. Breakfast left a lot to be desired. Open gallon of milk and orange juice in a small re-fridge, with an open loaf of wheat bread and...

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1Thank jkn371
Kingsport, Tennessee
Reviewed 10 March 2015

Wonderful Stay! We are blessed to travel at least a reasonable lot and were in town doing some music is 3 neighboring towns and stayed 3 nights . Room 109 had a sofa and king bed. VERY clean!!!!!! There was a large ( for a hotel/motel ) flat screen TV and a small refrigerator and a desk to work from...

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Thank EPMusic

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking

Additional Information about Surrey Inn Hotel

Address: 1065 Claremont Ave, Ashland, OH 44805-3740
Region: United States > Ohio > Ashland
Price Range: £59 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Surrey Inn Hotel 2*
Number of rooms: 27
Reservation Options:
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Also Known As:
Surrey Inn Hotel Ashland, Ohio
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Questions & Answers

Questions? Get answers from Surrey Inn Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not applicable.”
 of 5 bubbles sharlowr, 26 Sep 2016 | Read review
“We had 2 rooms. We were upstairs because our niece had 2 young ones. Their downstairs room did have a damp smell.”
 of 5 bubbles ShawnR930, 11 Sep 2016 | Read review
“Look at the room before paying. Look along the bed and night stands”
  • Baseboard by the headboard. Thick with dust and Carpet?
  • From the wall and 3
 of 5 bubbles twinsdesign, 17 Feb 2015 | Read review
“two floors only, depends on what you like. rooms on reception side face a brick building so no view, not sure of the other side”
 of 5 bubbles Ratskat, 10 Aug 2014 | Read review
“Don't take a room on the ground floor.”
 of 5 bubbles 601juergend, 5 Aug 2014 | Read review
5 of 5
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