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Bertram Inn and Conference Center

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Bertram Inn and Conference Center
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100 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Reviewed 1 November 2016

I was here for the second time, having been here for our 50 Year Class Reunion. Now I was here Ten Years later for our 60 Year Reunion and it was still areal treat. I was able to assist our committee on site and the event staff of the Bertram were always on the spot with what they were handling....

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Helpful?
Thank Allan R
Derrick B, Manager at Bertram Inn and Conference Center, responded to this review

Thank you very much for your comments. It was a pleasure for us to host your event and we look forward to serving you again in the near future

Ravenna, Ohio
Reviewed 31 October 2016

As always, the Bertram has exceeded expectations. We recently hosted an employee appreciation event at the Bertram and were not disappointed. Event space was perfect. Staff was courteous and accommodating to every request. Guest rooms were spacious, clean and reasonably priced. We will absolutely be contacting them when planning our next event.

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Thank swa8530
Derrick B, Manager at Bertram Inn and Conference Center, responded to this review

Thank you for posting to Trip Advisor. We constantly challenge ourselves to find new ways to improve the overall guests experience. We will not stop. Our goal is to exceed all of our guests expectations with zero defections. We appreciate the positive comments and promise to never stop working to please all of our guests.

East Brunswick, New Jersey
Reviewed 14 October 2016

I come here every year for a trade show. Last year I had a room off of the pool and I loved it. After the show, I would just relax in a lounge chair outside of the room. The pool is large and Unlike many hotels, people actually use it. The property is large and it is kept clean. The...

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Thank Janice L
Derrick B, Manager at Bertram Inn and Conference Center, responded to this review

Thank you very much for your insightful comments. We strive to exceed our guests' expectations. Every comment we receive, we take back to our staff and try to improve ourselves.

Pittsburgh, Pennsylvania
Reviewed 14 September 2016

I stayed at the Bertram for a work event in July. Check in was speedy, and the room was a good size and well appointed. The facility is huge and decorated beautifully, it could accommodate almost any event. The center courtyard pool is stunning and very well kept. Our meeting was held in an onsite amphitheater. An awesome venue with...

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Thank stohrspot
Warren, New Jersey
Reviewed 6 September 2016 via mobile

We stayed for 2 nights while in town for a wedding. The rooms are huge, the pool seems as if it has recently been redone, my kids didn't want to get out. They had a nice seating area around the pool which included chaise lounge chairs, tables to eat at with umbrellas, and outdoor sectional sofas and tables. The game...

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Thank CapriGirl2015
Groton, New York
Reviewed 26 August 2016 via mobile

Stayed at the Bertram for three nights while attending a trade show there. I cannot say enough about the wonderful staff, clean and well furnished rooms, excellent restaurant at the Inn and beautifully manicured grounds. I look forward to coming back next year!!

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Thank xannan75
A TripAdvisor Member
1 review
Reviewed 17 August 2016 via mobile

Great staff and exceptional service from the bar staff . Alex is an exceptional bartender and the food is great!! The staff is friendly and make you feel at home . I stay here frequently and would highly recommend it to anyone!!! It's my favorite place to stay..

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Thank A TripAdvisor Member
Lancaster, Ohio
Reviewed 15 July 2016 via mobile

Was here with family for three days for a conference. Everyone was very helpful- we found all the staff provided excellent service. Hotel was clean and nice. While the decor was a little worn in rooms, they were nice. There was great strong wifi in rooms and all over the hotel- I was able to get work done while hubby...

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1Thank Mpfields
Columbus, Ohio
Reviewed 13 July 2016

staff was very friendly and the facilities for the conference served their purpose but this place needs an update. the bathroom counters are dated - 1980's, the decor is dated. it is close to pieces of local charm so you have to consider the trade off. I do have to echo though that my bed was amazing.

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Thank A P
Annandale, Virginia
Reviewed 13 May 2016

The rooms are quite spacious. In fact you keep thinking there is furniture missing because of the space available. But I suppose that is partly because they have a pull out sofa in the room. The room was clean, but it was relatively dark. Small TV. Bathroom had one of those set ups where the door barely missed the stool...

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1Thank DERTUR

8 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Bertram Inn and Conference Center is a full service conference center and hotel. The Bertram boasts 224 well appointed guest rooms and suites. Heated outdoor pool, exercise rooms and a game room. The hotel features two restaurants, a bar and a full sushi bar. Located just minutes away from Aurora Farms Premium outlets, Thorncreek Winery, Wildwater Kingdom and Hardrock Rocksino. ... more   less 

Additional Information about Bertram Inn and Conference Center

Address: 600 North Aurora Road, Aurora, OH 44202
Region: United States > Ohio > Aurora
Price Range: £66 - £267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bertram Inn and Conference Center 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Bertram Hotel Aurora
Bertram Inn And Conference Center Aurora, Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Bertram Inn and Conference Center staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Bertram Inn and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have an event, let the staff help you organize it.”
 of 5 bubbles allanr356, 1 Nov 2016 | Read review
“If you are a smoker, a room off of the pool is helpful.”
 of 5 bubbles 698janicel, 14 Oct 2016 | Read review
“I was right next to the elevator but i couldn't hear a thing”
 of 5 bubbles peeps59, 13 Jul 2016 | Read review
“With the large layout, ask for a room near an entrance.”
 of 5 bubbles DERTUR, 13 May 2016 | Read review
“I was on the third floor, just off of the elevator and it was very quite.”
 of 5 bubbles Terry_LS64, 28 Apr 2016 | Read review
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