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Americas Best Value Inn Ashtabula/Austinburg

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Traveller (10)
Room & Suite (10)
Dining (1)
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Overview
  • Excellent20%
  • Very good38%
  • Average23%
  • Poor12%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Wheelchair access
2 Star Hotel
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Reviews (111)
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LanguageEnglish
23
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26
14
8
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All reviewsbagelsnon smoking roomcontinental breakfast isstay there againbed was very comfortablelake eriean older hotelgreat place to stayenjoyed our stayfirst floorgenevakathywineriesohioashtabulamattressescleanliness
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1 - 5 of 111 reviews
Reviewed 21 March 2018

Unfortunately we had to book this hotel as none of the other hotels had rooms available. No clock in room, window to outside wasn't secured, picture above one bed had broken glass in it, towels were small and old, older hard pillows, beds very uncomfortable,...More

Review collected in partnership with this hotel
Thank gramy55
Response from AustinburgABVI, Guest Relations Manager at Americas Best Value Inn Ashtabula/AustinburgResponded 4 weeks ago

Please allow me this opportunity to apologize for the inconvenience you experienced during your four days stay at our motel. I appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you,...More

Reviewed 13 March 2018

This is an older hotel that they do a nice job cleaning up and making it perfect for the price. The lady at the front counter was very nice and helped out in any way she could. The doors and walls are really thin so...More

Thank silvis2338
Response from AustinburgABVI, Public Relations Manager at Americas Best Value Inn Ashtabula/AustinburgResponded 18 March 2018

Thank you for being a valued customer! We are so glad that you experienced our amazing staff that works hard to ensure on a daily basis that each guest is greeted with a smile and provided with a clean, fresh, comfortable room. I will make...More

Reviewed 27 February 2018

Arrived late after a long drive. Checked in and then checked out after 10 minutes. Place was dirty, dingy and unkept. Smelled of smoke. Room was unacceptable. Told the front desk staff I could not stay there and he advised me I needed to cancel...More

Review collected in partnership with this hotel
Thank amfix
Response from AustinburgABVI, Owner at Americas Best Value Inn Ashtabula/AustinburgResponded 1 March 2018

Over 90% of our guests for that weekend were amazing parents and their athletic children who were competing in the events going on at Spire. In no way would they be regarded as “sketchy.” We have built our business and reputation on providing quality accommodations...More

Reviewed 3 February 2018

The hotel was clean and warm on a cold wintery night and we enjoyed a needed rest. The staff was friendly and helpful, they made sure to call and check that the room was what we needed and expected. Check out was fast and easy.More

Thank fahrenscott
Response from AustinburgABVI, Public Relations Manager at Americas Best Value Inn Ashtabula/AustinburgResponded 5 February 2018

I will make sure to tell our caring staff of this compliment! Your input is greatly appreciated. We are glad that you had the opportunity to stay with us, as we make every effort to accommodate our guests to their satisfaction. We appreciate your business...More

Reviewed 27 January 2018

It was very nice although I have kids with me and she failed to tell me the room only had a shower. The lady at the counter was very nice and explained Every thing to me. I'm really shocked there were no complaints about my...More

Thank charbarnes2711
Response from AustinburgABVI, General Manager at Americas Best Value Inn Ashtabula/AustinburgResponded 29 January 2018

It pleases me to hear good things from great people. Thanks for taking the time to compliment our staff, hospitality and accommodations. Your input is greatly appreciated regarding if the room has a bathtub or shower, I will check in with staff at our next...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$68 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$68 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (10)
Room & Suite (10)
Dining (1)
Questions & Answers
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Patty P
15 April 2016|
AnswerShow all 2 answers
Response from AustinburgABVI | Property representative |
Hello, I just wanted to give an update for all travelers that we Do Not have a Pool. We do have mini fridges in the rooms. Microwaves available upon request, subject to availability. There is always coffee/tea and a... More
0
Votes
P G
4 March 2015|
Answer
Response from AustinburgABVI | Property representative |
yes we do
0
Votes
Room Tips
"Choose a room that is away from the exterior doors so you don't have to hear people coming in and out all..."
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"Room was not well maintained. Bathroom was disgusting. Online pics are not current. Needs to be gutted and..."
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"Every room has a different layout. We were in 224 and felt it was bigger than the room next door where other..."
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"Ice machine under staircase was loud"
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