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Conveniently placed and great rooms. Very clean. Small kitchenette a plus! All you need
Friendly and helpful staff.
Pet friendly for a fee.
Good breakfast included in price.
Hotel has a pool
Excellent staff, very helpful, Peggy in housekeeping was great! We stayed for a week with our 2 dogs. Hotel was clean with great location to take dogs on long walks. Ten restaurants within walking distance. We saw about 12 other dogs at this same hotel...More
I was very satisfied with the facility BUT I was unaware of the pet policy. I have stayed at other places and a fee was only applied if damage was done to the room. This facility will charge you $100.00 for your pet regardless if...More
I stayed at the Aiken Town Place Suites when they it first opened and had a great experience. When business brought me back to Aiken, I immediately booked the same Town Place suites. I came to my room open the door and an overwhelming smell...More
Response from Owillinda B, General Manager at TownePlace Suites Aiken Whiskey RoadResponded 14 November 2017
Thank you for providing us with this feedback from your stay. I'm disappointed that you didn't experience the best that our hotel has to offer as other guests have, and unfortunately we fell short on delivering that experience to you.
I have inspected...More
Here for a theater competition, with first week of being a platinum member. Arrived here from out of town at 2, and my suite was given away because of some “computer glitch.” Staff was unhelpful, disrespectful, and made this trip quite stressful.More
Thank Aaron M
Response from Owillinda B, General Manager at TownePlace Suites Aiken Whiskey RoadResponded 6 November 2017
Dear Aaron M,
I want to thank you for giving The TownePlace Suites of Aiken a review. We desire to provide excellent customer service that is not stressful to any of our guest.We do apologize if we failed to acknowledge your Marriott Platinum reward member...More