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Holiday Inn Express & Suites Alcoa (Knoxville Airport)

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Traveller (20)
Room & Suite (22)
Pool & Beach (4)
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Overview
  • Excellent51%
  • Very good27%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Alcoa (Knoxville Airport)
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express & Suites Alcoa (Knoxville Airport)
Special Offer: Book Direct and Save
Hotel deals
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Nearby Hotels
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Reviews (184)
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183 results
Traveller rating
90
49
29
9
6
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Time of year
LanguageEnglish
90
49
29
9
6
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All reviewsfront deskmemorable staygreat customer servicehotel is excellenthouse keeperroom was comfortable and cleannational parka nice place to staycades covenice facilityrestaurants within walking distancestaff was very friendlymaryville areawould definitely stay here againroom was largeminute drivethe young lady
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1 - 5 of 183 reviews
Reviewed 5 days ago

Excellent service by front desk staff. Took immediate action when informed that the AC in the room given to us was not working properly. Upon returning from dinner after 12 hours driving was moved to a room with good AC and gave us extra points.More

Thank patS7095LA
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Alcoa (Knoxville Airport)Responded 5 days ago

Dear Pat, It was our pleasure to promptly assist you in finding a room with working AC. We're thrilled our friendly staff impressed you with their commitment to service with a smile, and we look forward to your next stay at Holiday Inn Express &...More

Hotel's Favourite
Reviewed 11 May 2018 via mobile

After an ABYSMAL experience next door at a different hotel, we staggered into this gem. Tired, dirty from moving, and stressed, Karen took us in and renewed our faith in E TN. Well Done Karen! Clean rooms, well appointed and quiet.More

Thank TravelMavenHouston
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Alcoa (Knoxville Airport)Responded 14 May 2018

It was an honor to provide you with the hospitality that you deserved. Thank you so much for recognizing Karen and our team! We believe that every guest deserves warm and welcoming care. When you are looking for some much-needed respite in the future, visit...More

Reviewed 1 week ago

Chad at the desk was wonderful in assisting the check in. The room was so clean and the breakfast was well stocked. The pool was so cold, but the shower was the best thing EVER! We enjoyed our little daycation!More

1  Thank JolaynnaEvans
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Alcoa (Knoxville Airport)Responded 6 days ago

Dear Jolaynna, Wow! You have truly blown us away with your terrific review and rating! We couldn't be happier hearing that you loved our clean room, delicious breakfast, and relaxing shower. Thank you for taking the time to reach out and please don't be a...More

Reviewed 1 week ago

Both Kesha and Karen are very accommodating and very friendly. Great hotel! Remodel is very clean and updated. Beds and pillow are very comfortable. Nice bathroom. This locations has all kinds of stores and restaurants close by. 5 minutes from airport.More

1  Thank veesfly
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Alcoa (Knoxville Airport)Responded 6 days ago

Thanks for stopping by! We're thrilled to see that you had a terrific stay with us here at Holiday Inn Express & Suites Alcoa. Thank you for noting our recent updates, in particular. We're so happy to share them with our guests! For another convenient...More

Reviewed 19 May 2018 via mobile

The hotel was nice and I have enjoyed my stay, but the reason I am writing this is because Karen at the front desk was awesome. Truly a joy to deal with and very helpful no matter what we needed. Her personality and hospitality are...More

Thank jlomasutk
Response from FrontDesk_GM, General Manager at Holiday Inn Express & Suites Alcoa (Knoxville Airport)Responded 5 weeks ago

What a wonderful review! We are so happy to read that Karen had such an impact on your visit. She is truly exceptional in everything that she does and we are delighted that she could help make your visit one to remember. Come back soon...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Multilingual Staff
Airport Transportation
Dry Cleaning
Laundry Service
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$104 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$104 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (20)
Room & Suite (22)
Pool & Beach (4)
Dining (2)
Questions & Answers
Ask a question
aaaprilace
28 March 2015|
Answer
Response from Keith H | Property representative |
She no longer works for this location.
0
Votes
vikesfan
17 October 2014|
AnswerShow all 4 answers
Response from Keith H | Property representative |
Our service runs 24/7 with the help of a local cab company. The cost is covered by the hotel.
0
Votes
Room Tips
"Shower curtans not long enough kept allowing water to leak out."
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"Get a pull up room. So convenient to have 2 doors to access your room."
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"The king suites facing the back are wonderful"
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"check in when CARRIE is working you wont regret it!!!"
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