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Comfort Suites Airport

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Traveller (40)
Room & Suite (27)
Traveller (40)
Room & Suite (27)
Dining (6)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Pool
Shuttle Bus Service
Free Parking
Wheelchair access
Airport Transportation
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Accessible rooms
Microwave
Air Conditioning
Refrigerator in room
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
Getting there
Mc Ghee Tyson Airport1 mi
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Reviews (144)
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143 results
Traveller rating
34
39
37
20
13
Traveller type
Time of year
LanguageEnglish
34
39
37
20
13
Show reviews that mention
All reviews room was clean easy drive spent one night here night clerk indoor pool leave your car nice size check in was easy the staff was extremely friendly nice breakfast downtown knoxville water pressure would stay here again smoking room alcoa highway couch shuttle
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1 - 5 of 143 reviews
Reviewed 3 weeks ago

This is an excellent place near the McGhee-Tyson airport in Knoxville, TN. Big suite rooms, all the usual room amenities, hot breakfast, free wi-fi and USA Today, pool, etc. Quiet. Has a discount for veterans and AAA. Good place for awaiting a flight, or for...More

Thank Gary H
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 3 days ago

Dear Gary H, It was a pleasure having you stay with us. Thank you for posting these comments about your visit, we are pleased you enjoyed your stay. Thank you also for choosing our hotel, please make us your home when you travel in our...More

Reviewed 9 October 2018

Generally we enjoy a good overnight business stay at The Alcoa Comfort Suites (Fly in Late, and Out early in the AM) However this time when we arrived there was no receptionist there from 23:50-00:45. Leaving guests waiting and a drawer full of cash and...More

Thank micahsimon0408
Response from Gloria B, Director of Sales at Comfort Suites AirportResponded 3 weeks ago

Dear micahsimon0408. We are very sorry for the actions of our employee. Rest assured this matter has been addressed and corrective measure have been made. This is not typical of our hotel nor our services. We appreciate your business and hope you will visit us...More

Reviewed 7 October 2018

A generic low-rise motel, in a quiet area away from the highway. Badly needs reinvestment and refurbishment - old carpeting, doors & door frames all scuffed up and in need of paint, generally kind of run-down. Thin walls between rooms, noise travels between rooms. But,...More

Thank solotravellerCanada
Response from Gloria B, Director of Sales at Comfort Suites AirportResponded 3 weeks ago

Dear solotravellerCanada, Thank you for choosing our hotel and posting this review of your visit. Your comments are very important so we know of your experience. We are very sorry that we did not meet your expectations. Your business is important to us and we...More

Reviewed 7 July 2018 via mobile

We enjoyed our stay here. The bed slept good. The room appeared clean. The gentleman at the front desk was friendly. The rates were reasonable. It was a pleasant stay. We would stay here again. Enjoyed.More

Thank alc0rn
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 8 July 2018

Dear alcon, On behalf of our entire staff, we thank you for choosing our hotel and hope you will let us serve you again Our guest comments are very important as we work to offer clean and comfortable accommodations. Please come visit again soon. Most...More

Reviewed 6 July 2018 via mobile

Worst hotel ever. Man at the front desk was smoking weed in a friend's car and wanted to fight me when confronted about it. The hotel is under renovations and smelled like toxic chemical fumes when asking Mr. Orange I think his first name was...More

1  Thank N5554OLryans
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 30 July 2018

N5554OLryans, We are very sorry for this experience. Rest assures this situation has been address and will not happen again. Most sincerely, Comfort Suites Airport Alcoa, TN

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Questions & Answers
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Lee B
18 July 2018|
AnswerShow all 2 answers
Response from alc0rn | Reviewed this property |
It says on the website for that hotel "No pets allowed". I would probably just call their front desk and ask to be certain.
0
Votes
Linda N
5 March 2018|
Answer
Response from JayneY733 | Reviewed this property |
sorry, I don't know if they do.the pick up service from airport was a problem
0
Votes
Room Tips
"Best way to choose a good room is to go elsewhere."
CallMeChaz
5 Mar 2018
Read review
"No suggestions"
carolw348
29 Aug 2017
Read review
"Gas and Food Nearby"
iAlvinRashad
13 Mar 2017
Read review
"Go to another hotel"
Jules1804
5 Feb 2017
Read review
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PRICE RANGE
US$78 - US$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites alcoaalcoa comfort suites
LOCATION
United StatesTennesseeAlcoa
NUMBER OF ROOMS
59
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