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All reviews room was clean easy drive indoor pool leave your car nice size check in was easy the staff was extremely friendly nice breakfast good nights sleep downtown knoxville water pressure would stay here again alcoa highway shuttle couch airport flight
We only spent one night here. It's good value for money.
Our room #110, was huge, with a small sitting area and a desk. USB ports are plenty.
There is a roomy closet and a safe.
A small fridge and microwave, and coffee maker are...More
We were on our way to Georgia from Michigan and decided to stay here for the night. The first room we were given was horrible; there was a leakage over the bed and the bathroom had been used. We called the front desk and they...More
Date of stay: January 2019
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 2 weeks ago
We are very concerned about your comments and we apologize for this experience. The problems you mentioned have been discussed with each departments and be assured improvements are in place. Again, we are sorry that we did not meet your needs nor expectations....More
Used their 'sleep, park and fly' option and was very pleased. The hotel is very clean and comfortable, the breakfast well stocked and the shuttle to the airport was all of 5 minutes. When you figure the average daily cost for the parking, it was...More
Date of stay: December 2018
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 5 weeks ago
Thank you for using our "Sleep, Park & Fly", and for posting these kind remarks about our services. It was a pleasure having you stay with us and use these services. We hope to see you again soon.
Comfort Suites Airport...More
This is an excellent place near the McGhee-Tyson airport in Knoxville, TN. Big suite rooms, all the usual room amenities, hot breakfast, free wi-fi and USA Today, pool, etc. Quiet. Has a discount for veterans and AAA. Good place for awaiting a flight, or for...More
Date of stay: October 2018
Thank Gary H
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 13 November 2018
Dear Gary H,
It was a pleasure having you stay with us. Thank you for posting these comments about your visit, we are pleased you enjoyed your stay. Thank you also for choosing our hotel, please make us your home when you travel in our...More
Generally we enjoy a good overnight business stay at The Alcoa Comfort Suites (Fly in Late, and Out early in the AM) However this time when we arrived there was no receptionist there from 23:50-00:45. Leaving guests waiting and a drawer full of cash and...More
Date of stay: October 2018
Response from Gloria B, Director of Sales at Comfort Suites AirportResponded 25 October 2018
We are very sorry for the actions of our employee. Rest assured this matter has been addressed and corrective measure have been made. This is not typical of our hotel nor our services. We appreciate your business and hope you will visit us...More
Welcome to Comfort Suites Airport, your Alcoa “home away from home.” Comfort Suites Airport aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year …Moreafter year. Comfort Suites Airport is a family-friendly hotel offering a flat screen TV, air conditioning, and a refrigerator in the rooms. Plus, guests can enjoy a pool and breakfast, which have made this a popular choice among travelers visiting Alcoa. Comfort Suites Airport makes it easy to stay connected during your stay by offering guests free wifi. For guests with a vehicle, free parking is available. If you like delis, Comfort Suites Airport is conveniently located near Subs & Such and R J's Courtyard. Comfort Suites Airport puts the best of Alcoa at your fingertips, making your stay both relaxing and enjoyable. Less
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