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Comfort Suites Airport

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Traveller (40)
Room & Suite (28)
Dining (4)
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Overview
  • Excellent22%
  • Very good32%
  • Average25%
  • Poor13%
  • Terrible8%
Travellers talk about
“room was clean”(12 reviews)
“easy drive”(2 reviews)
“night clerk”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
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Additional information
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (136)
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LanguageEnglish
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12
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All reviewsroom was cleaneasy drivenight clerkspent one night hereindoor poolleave your carnice sizethe staff was extremely friendlycheck in was easyruby tuesdaysdowntown knoxvillewater pressuresmoking roomwould stay here againshuttlecouchairport
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1 - 5 of 135 reviews
Reviewed 21 April 2018

We arrived at Knoxville Airport at midnight, and wanted a place to crash before picking up our rental car at the airport the following morning. The Comfort Suites in Alcoa was a good solution: No problem getting the free shuttle from the airport at midnight;...More

Thank JB-in-SB
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 4 weeks ago

Dear JB in SB, Thank you so much for choosing our hotel and for taking time to post a review of your visit. It was a pleasure having you stay with us and we are so glad everything was hassle free. We do hope you...More

Reviewed 5 March 2018

Musty smell as soon as we walking in the room. Black mold above the smelly air conditioner. Room was old...dated. I'm not very picky and this was off my barely-tolerable-o'meter. You can do a lot better for the same or better price.More

Thank CallMeChaz
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 12 March 2018

Dear CallMeChaz, After reading your comments and inspecting rooms, I question if this is posted to the right hotel. All our rooms are newly renovated with everything new by Choice Hotel standards. If by chance it is our hotel we sincerely apologize. However, we cannot...More

Reviewed 3 March 2018 via mobile

This place offers a shuttle to the airport,you can leave your car here.they will also pick you up.a fabulous indoor pool,large breakfast court, and a good size room,with all the goodies.hair dryer, fridge,desk, couch foot stpols,place for your luggage ,closet,ironing board, big mirror etc.washer and...More

Thank Jayne Y
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 5 March 2018

Dear Jayne Y, Thank you so much for choosing our Comfort Suites Airport and posting your comments about your experience. Your business is very important to us and is always appreciated. Please come back soon. Most sincerely, Comfort Suites Airport Alcoa, TN

Reviewed 13 February 2018

Stayed here one night before a flight. Room was okay, but smelled old and musky. I couldn’t sleep for the odor. I called to book directly and rate was $72. When I stated, I would be leaving my car and needed the shuttle to airport,...More

Thank smilepm
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 15 February 2018

Dear smilepm, We are very sorry for the confusion with "park & fly" charges. We do have free airport shuttle, however there is a surcharge to park your car at the hotel, but it is much less than you pay at the airport. Yes, this...More

Reviewed 9 February 2018

We stayed here a night before flying out the next morning. Check in was easy and the employee was friendly and helpful (let us borrow a bottle opener!). Fitness room was a nice bonus to have. The airport transfer was right on time and waiting...More

Thank stefnicole
Response from Gloria B, Guest Relations Manager at Comfort Suites AirportResponded 15 February 2018

Dear stefnicole, Thank you for this review. We are so glad that you had a great night. Please come back soon. Most sincerely, Comfort Suites Airport Alcoa, TN

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$86 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$86 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (40)
Room & Suite (28)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
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Linda N
5 March 2018|
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Response from Jayne Y | Reviewed this property |
sorry, I don't know if they do.the pick up service from airport was a problem
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Room Tips
"Best way to choose a good room is to go elsewhere."
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"No suggestions"
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"Gas and Food Nearby"
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"Go to another hotel"
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