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Residence Inn Abilene

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Residence Inn Abilene
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336 Reviews from our TripAdvisor Community

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Showing 335: English reviews
Sonora, Texas
Reviewed 4 May 2015

Check-in was easy. The clerk was friendly. This was the first time we had stayed at a smaller, newer Residence Inn. The room (#404 facing west) was perfect. We loved the comfortable bed, new style chaise sleeper sofa and the computer chair.

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1Thank Ray G
Summer B, Assistant General Manager at Residence Inn Abilene, responded to this review

Thank you for taking the time to share your recent experience about our hotel. We truly appreciate your feedback and look forward to having you back in the future when you visit Abilene.

Des Moines, Iowa
Reviewed 2 May 2015 via mobile

Booked two rooms for one night with family. Very difficult to enter this place due to the "loops" type of roadways Texas is famous for. You have to drive past the hotel a mile then do a loop which is essentially a big u turn around I-20. Basically, the property is extremely hard to get to. No ice bucket in...

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3Thank M J
Beth M, PM Supervisor at Residence Inn Abilene, responded to this review

Dear M J, I'm sorry you had a difficult time getting to the hotel. With the changes made to the local access roads from two-way to one-way, it certainly can be a challenge to reach your destination. Our rooms all have full size refrigerators with ice makers. They are turned off and emptied between guests. Newly arriving guests have the...

Columbia, Missouri
Reviewed 18 April 2015 via mobile

Was in town for business for 3 weeks. The hotel provided a very adequate stay for my needs. Close to a Walmart and fast food options. Spacious well maintained rooms, staff was very friendly. Dinning very well done. Food options were good and all were tasty.

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1Thank jcanderson69
Summer B, Manager at Residence Inn Abilene, responded to this review

Thank you for taking the time to share your recent experience. Our hotel's rooms are 50% larger than the average room to accomodate long term stays such as yours. We pride ourselves on the service we provide to each guest. We truly appreciate your feedback and welcome you back in the future.

San Diego
Reviewed 14 April 2015

We stayed here while on a college visit. The room was super clean & the staff was really helpful. Only negative I can think of is it seemed like they were in the process of updating their comforters and pillows (I think) while we were there so there were like 800 boxes in the hallways near the elevators and we...

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Helpful?
Thank REmom2
Elissia J, General Manager at Residence Inn Abilene, responded to this review

I would like to take this opportunity to thank you for your TripAdvisor review. We are delighted that you enjoyed your stay at the Residence Inn Abilene! Our number one priority is guest service. We take great pride in our hotel and will use your review to improve! Please come back when you are in the Abilene area, we look...

Albuquerque, New Mexico
Reviewed 21 March 2015

The place was full, insufficient parking due to the number of trailers using three or four spaces. When asking check in person what could I do, the reply was: " I don't know what to tell you". Ended up in the mud field. Check in person was the most ill-tempered Marriott employee. No welcome, no how are you tonight. Facility...

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Helpful?
2Thank mbin8910
Summer B, Manager at Residence Inn Abilene, responded to this review

We appreciate you taking the time to write a comment from your recent stay. Thank you for your continued loyalty to Marriott. The service we provided you is unacceptable. Please be assured the issues you have addressed have been my priority. I apologize for the inconvenience of the front desk agent's response to limited parking and her attitude. We hope...

Nacogdoches, Texas
Reviewed 19 March 2015

The rooms here were good but not fancy but had plenty of room for the kids with a sleeper sofa. The cleanliness of the room was excellent with the housekeepers coming timely and cleaning thoroughly. However, they did not replace shampoo or conditioner. The hotel had the Sprout network and that was a plus for the kids. The king size...

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Helpful?
Thank GHPTTU
Elissia J, General Manager at Residence Inn Abilene, responded to this review

I really appreciate you taking the time to tell us about your stay. Our number one priority is to focus on our guest services! I am happy to hear that you enjoyed most of your stay. We take all our guest concerns seriously and will improve the areas that are needed. We hope when you are back in the Abilene...

texas
Reviewed 18 March 2015

My husband stayed here during a famiy illness and death. So, he really could have used the nice, clean room and staff attentiveness we usually experience. Several days he returned from the hospital around 5:00 pm and found the room had NOT been cleaned. One day, the room was never cleaned. The chest of drawers was broken. It tilted forward...

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1Thank mch64
Elissia J, General Manager at Residence Inn Abilene, responded to this review

I first like to apologize for the inconvenience you encountered during your stay. We value all our guests and guest services is our number one priority! I like the opportunity to speak with the guest in more detail about his stay and would like another opportunity to serve you. Please at your convenience, contact me; I look forward to speaking...

Fort Worth, Texas
Reviewed 13 March 2015

We stayed here last weekend for ACU Baseball. The hotel is across the freeway from ACU. The hotel was perfect! Super clean and Jenae at the front desk was super nice and helpful. She had an amazing smile and perfect attitude! Our room was on the fourth floor and was very large. We had a full fridge and a mini...

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2Thank Dalestacey
Elissia J, General Manager at Residence Inn Abilene, responded to this review

I would like to take this opportunity to thank you for staying with us and happy to hear that you enjoyed your stay with us. If you happen to come back to the Abilene area, please let us have the pleasure of serving you again. Thank you, Elissia Jamison General Manager Residence Inn Abilene Abilene, TX 79602 325.677.8700 elissia.jamison@marriott.com

Plano, Texas
Reviewed 12 March 2015

Room was clean, comfy bed. I rate 4 stars because there was something on one of the towels which then could not be used and at breakfast the milk cartons were sour like they had been left out . Other than that it was super nice and we plan on staying again. Great kitchens make it easy not to have...

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Helpful?
Thank Missamanda234
Elissia J, General Manager at Residence Inn Abilene, responded to this review

I really appreciate you taking out the time to respond about your stay at the Residence Inn Abilene. I would like to apologize for the inconvenience you encountered during your stay. I appreciate you giving us another opportunity to serve you! Please ask for me the next time you are in town, so I can personally meet you and take...

Houston, TX
Reviewed 10 March 2015

This was our first stay at this Residence Inn and we were pleased with our stay. The room was pretty typical for a Residence Inn. The bed was comfortable. The kitchen area had everything you need for either a short or long stay. The television was adjustable and nice. Wifi was complimentary. What drew us to this property was their...

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Helpful?
1Thank ObLaDiObLaDa
Elissia J, General Manager at Residence Inn Abilene, responded to this review

I am pleased to hear about your stay with us at the Residence Inn Abilene. I do apologize for the inconvenience finding us. It means at lot to us, that you took your personal time to respond about your stay! Please come back and visit us when you are back in our area, we look forward to serving you! Thank...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Conference Facilities

Additional Information about Residence Inn Abilene

Address: 1641 E Musgrave Blvd, Abilene, TX 79601-2140 (Formerly Residence Inn Marriott Abilene)
Region: United States > Texas > Abilene
Price Range: £90 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Abilene 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Residence Inn Marriott Abilene Hotel Abilene
Hotel Style:
#3 Romantic Hotel in Abilene
#4 Business Hotel in Abilene
#8 Family Hotel in Abilene
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Abilene staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Abilene staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Studios seem roomier than suites.”
rttooo, 26 Feb 2017 | Read review
“There are no good views - it is Abilene, after all.”
MostlySecret, 21 Feb 2017 | Read review
“As always, stay away from the elevator and ice machine. Rooms on the top floor are quietest”
WarrenB638, 15 Dec 2016 | Read review
“We always ask for the top floor!!”
amymQ9597NZ, 9 Dec 2016 | Read review
“The ground floor was noisy, A/C unit noise, view of the side parking lot, truck noise.”
joyw79, 28 Nov 2016 | Read review
5 of 5