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Comfort Suites

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1 room 2 adults 0 children
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151 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Fort Worth, Texas
Reviewed 11 November 2015

Quiet hotel, beds were comfortable, clean room. Outside doors in hall a bit banged up but inside of room all is well. The free breakfast had hot items like scrambled eggs & bacon, sausage. The breakfast attendant was helpful & kept items replenished. Upon arrival our room smelled of smoke. The manager quickly placed us in a room that did...

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Helpful?
1Thank Laurel K
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest Thank you for taking the time to complete our online TripAdvisor survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again...

Dallas, Texas
Reviewed 20 October 2015

I never write reviews but I feel like these guys earned it; I recently stayed here 2 weeks for work and I gotta say This hotel is the most up to date and modern hotel in probably all of Abilene. They appear to have renovated the rooms and bathrooms (walk in shower that's actually tastefully done) They have USB plug...

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Helpful?
3Thank Rams S
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online TripAdvisor survey with such positive feedback. On behalf of our entire team, I am writing to let you know how delighted we were to receive your kind words of praise regarding our facilities and comfort of your suie during your recent visit to our hotel. We accommodate...

Texas
Reviewed 14 October 2015

I booked a room through Expedia for October 10th and did not pay attention to my confirmation text. Once, I arrived at the hotel (2:30 am) the lady stated Expedia booked it for the 24th and they have made that mistake several times before. I explained that I booked it for the 10th and if she could switch the days...

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Helpful?
1Thank LondieP214
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. I have addressed the issues you raised regarding the discrepancy in reservation dates of your reservations with our Night Auditor and the rest of...

Midland, Texas
Reviewed 5 October 2015 via mobile

I was so excited to book here as everywhere it says its pet friendly the lady who I talked to at 1025 pm was so so rude. It made me not want to stay here after all i asked her i needed a pet friendly 2 queen room all she sayed we are not pet friendly and no pets allowed...

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Helpful?
1Thank Soledad M
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to share you experience with us regarding your interest in staying at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. I have addressed the issue you raised regarding the inconsideration of the Front Desk Associate - and after discussing...

Wylie, Texas
Reviewed 21 September 2015

I arrived on 09/18 around 11:45pm and there was no parking. Michelle (the lady who checked me in) gave up her parking spot so I didn't have to keep circling the hotel to find a space. She was super friendly to me and everyone else that was checking in at this time. I wanted to mention this to the manager...

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Helpful?
1Thank dsiamblessed
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online TripAdvisor survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the...

Reviewed 7 September 2015 via mobile

Stayed for two days and I had a great experience! Room was clean,breakfast area was very clean and their server Donna was very awesome and helpful! If I have another opportunity to stay at Sleep Inn,I sure will!

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Helpful?
Thank Øvi H
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are...

Castle Rock, Colorado
Reviewed 27 August 2015

Crickets and bugs in my room. Front desk staff are very friendly. Guests were loud and running through the halls. The noise of other rooms and outside filtered right through the walls. The bed was not comfortable and the towels were paper thin. The bathroom was strange, the room was for a handicap person but the shower was not designed...

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Helpful?
Thank Andrew C
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. I have addressed the isssues you raised regarding the quality of our linens in your sleeping room with our head housekeeper. She joins me...

Reviewed 24 August 2015

This was a Comfort Suites in a past life. It's been slightly updated. Nice walkin shower. Toilet stained. Plenty of linens. Bed was comfortable. Air conditioner worked great! Mini-fridge worked well and has a separate freezer area. Staff friendly. Furnishings were in decent condition. I was only here for one night, checked in after midnight and was out early. For...

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Helpful?
Thank mickiec2014
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey regarding your recent stay with us. Feedback from our guests is very important to us and your input helps wit our continuing efforts to provide excellent service and a great stayy. Thank you so much for your business and we look forward to seeing in...

Woodville, Texas
Reviewed 11 August 2015

We stayed the night while travelling to Colorado. Location is just off the highway but away from the noise, so we got a good night of rest. Lots of restaurants withing five minutes. Hotel is nicely furnished and staff is knowledgeable and helpful. When passing through we would certainly stay there again. Breakfast was standard but inviting.

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Helpful?
Thank Bob M
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online TripAdvisor survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeng you in the...

Corpus Christi, Texas
Reviewed 7 August 2015

First day we checked in we were pleasantly surprised they had "dine in room service." Yay, right? Coming home in the evening we decided not to eat out and order in. Surprise! "Order in service" was not available. Manager 's response "I was not aware of it." Great manager, right? We went to bed starving, courtesy of "Sleep in Suites."...

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Helpful?
2Thank Daniela B
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. I was not informed that the "Order In" restaurant had closed until after you reported it to us. I called them and was informed...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
2 questions
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New York City, New York

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get one!!”
 of 5 bubbles New_Cruisers_58, 15 Mar 2017 | Read review
“If you have dogs ask for a ground floor room so walking them is easier.”
 of 5 bubbles LisaSD80237, 15 Jul 2016 | Read review
“No problems with noise on first floor.l”
 of 5 bubbles gaulegirl, 28 May 2016 | Read review
“3rd floor was quiet”
 of 5 bubbles janeth120, 15 Mar 2016 | Read review
“Get a room that faces the back parking lot, easy access to come and go and its quiet.”
 of 5 bubbles 673ramss, 20 Oct 2015 | Read review
5 of 5