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Holiday Inn Express Abilene

109 reviews
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Traveller (12)
Room & Suite (19)
Dining (6)
Overview
  • Excellent33%
  • Very good38%
  • Average20%
  • Poor3%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (109)Write a Review
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All reviewsmuch needed renovationfront deskfitness roomsafe areabusiness centeran overnight staythe staff was greatcomplimentary breakfasthieihg
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1 - 5 of 109 reviews
Reviewed 12 January 2018 via mobile

Lobby and elevator floors filthy. Elevator had same spill spots on Friday at check out as it did Monday at check in. 3rd floor was not vacuumed at all the week I was there. Same trash on floor all week. Never replenished towels or vacuumed...More

Thank TLBGrammy
Response from Senta J, Front Office Manager at Holiday Inn Express AbileneResponded 5 weeks ago

Thank you for taking the time to review our property. We apoligize that you stay was not up to expectations. I have shared your review with all the dept. heads and will be using this review as a training tool. Again, We apoligize and hope...More

Hotel's Favourite
Reviewed 6 November 2017

It isn't every day you give a Holiday Inn Express & Suites 5 stars. But you better believe Dominique at the front desk made this possible. My husband and I had a great day at a Dallas Cowboys game in Arlington and as he's flying...More

Thank shanflanagain
Response from Elizabeth B, General Manager at Holiday Inn Express AbileneResponded 7 November 2017

Dear shanflanagain, Thank you so much for your review! We are glad to hear that Dominique went the extra mile to make your stay as comfortable and safe as possible. We understand that while traveling, you can't always pick your neighbors, but we do apologize...More

Reviewed 4 October 2017 via mobile

I enjoyed the hotel! Terri was wonderful! Service was good and the rooms were clean! I will be returning for my next trip to town! The breakfast was good and all of the people here are nice! It is close to a lot of nice...More

Thank Michael I
Response from Elizabeth B, General Manager at Holiday Inn Express AbileneResponded 12 October 2017

Dear Michael, Thank you so much for your review! We also think that Terri is pretty wonderful. I will pass your sentiments on to the appropriate departments. We defiitly hope to see you again in the near future. Thank you again.

Reviewed 3 July 2017

was traveling with my mother who has dropped foot and we requested a handicapped room that in most times has a stand up shower,this hotel had one but was under reconstruction and no other room...Now the front desk person terrisai was able to provide a...More

Thank Jc F
Response from Senta J, Front Office Manager at Holiday Inn Express AbileneResponded 5 July 2017

Hello, I am so sorry that we could not accommodate you in the way that you expected. I was pleased to hear that Terriesha tried to help make it a little better. The room has now been repaired and I hope that you will stop...More

Reviewed 2 July 2017 via mobile

Rooms are nicely updated and TV is nice with good channels. That is where it ends. Room had hair all over the place. Bathroom looked like it hasn't been swept in weeks. The bed was mushy, not soft by design, mushy and squeaked like an...More

Thank Dan K
Response from IHGService, Guest Relations Manager at Holiday Inn Express AbileneResponded 17 July 2017

Hi Dan K, Thanks for your most recent stay at the Holiday Inn Express Abilene we're glad to have hosted you overnight. Although it's nice that you found our rooms and TV channels to your liking, it's disconcerting to learn that our accommodations fell below...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$92 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Abilene
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Abilene
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (19)
Dining (6)
Pool & Beach (3)
Questions & Answers
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Room Tips
"Members of the IHG group which always help!"
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"Room on second or third floor."
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"rooms facing south should be quieter - they face a parking lot. The north side is on a street and may have..."
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"ask for a recently renovated room"
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