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BEST WESTERN PLUS Addison Galleria Hotel

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BEST WESTERN PLUS Addison Galleria Hotel
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365 Reviews from our TripAdvisor Community

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Showing 355: English reviews
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Reviewed 5 days ago NEW

Addison Best Western is close to several wonderful restaurants and within walking distance of the Comedy Club and Pete's piano bar. The Hotel has whirlpool baths where you can enjoy the whirlpool and watch TV at the same time. The breakfast is excellent. I would highly recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank KELLY L
San Antonio, Texas
Reviewed 1 week ago

Good location but not very friendly employees especially lady work on breakfast . elevator was too far from lobby , breach fast was less than average best western , we just stay one night and we did not use other facilities ,

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Thank samrB8866IY
Reviewed 1 week ago

This hotel was in a great location and worth the $80 bucks a night I paid for it. However, the bed was hard as heck, temperature couldn't balance out, shower head had soap scum. Breakfast was typical, we only ate once in 5 days...it will clog you up. Internet worked fine.

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Thank cyncme
Mineral Wells, Texas
Reviewed 3 weeks ago

This Best Western is centrally located and convenient to many destinations in Addison including the Galleria. Best news is you get a high quality facility for a below market price. Several restaurants are close enough to walk to.

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Thank Albert M
Reviewed 16 January 2017

Good above average Best Western located conveniently to main roads, shopping and excellent restaurants. The internet speed was adequate and the room was very quite and safe. The staff was very responsive to requests and friendly.

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Thank williamsT6264VR
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thank you for the four star review. I'm glad you loved our fabulous location and I'm glad that your Best Western Plus Addison hotel experience was wonderful. We look forward to the pleasure of your next visit.

Oklahoma City, Oklahoma
Reviewed 9 January 2017

Don't know how else to describe except "creepy" Inadequate light in room. Hideous sofa in lobby. NOISY!!! Waited in line behind someone just wanting to use the room for a "few hours" and wanted a discount Ceiling so thin sounded like they were bowling above me. Won't be back

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1Thank TexasHeart74
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future....

Aurora, Ohio
Reviewed 6 January 2017 via mobile

Ok so this is very odd. When I made The reservation, I selected a king room. I didn't notice it was the one with a jetted tub. And little did I know that the tub would actually be in the Bedroom!!! What the? The bathroom with sink and toilet are in a separate little room, completely cut off from the...

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Thank Rebecca B
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for sharing your experience at the Best Western Plus. We are sorry to hear that our service did not live up to the expectations you had. We strive to provide personalized service to each and every guest and it seems in your case this did not happen. We really apologize for the inconvenience.

San antonio
Reviewed 4 January 2017

They charged us $100 per room damage because the toilet overflowed. When i asked for management to talk about the situation, manager was never available or call back. The hotel told me that I suppose to flush the toilet and wait until the water stop running!!! That is my responsibility. General manager won't call back and the hotel front desk...

Review collected in partnership with Best Western
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Thank zc2017102
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

We apologize for the misunderstanding and any inconvenience this may have caused, the $100.00 for damages took place because it was not simply a flush, the hallways were flooded with water as well as the two rooms next to yours. There was way too much water damage and that lead to a charge.

Port Aransas, United States
Reviewed 2 January 2017

Best Western Plus was a great place for us to stay on our quick trip to Dallas for New Year's Eve. We had planned to go to the Galleria on New Year's day and with it's convenient location and 12pm check out time worked out great for us.

Review collected in partnership with Best Western
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Thank Jonathan B
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us and thank you for the five star review. I'm glad that you were able to have a wonderful Best Western Plus hotel experience, and we hope to have the pleasure of seeing you again soon.

Dallas, United States
Reviewed 24 December 2016

Bridal Suite was well worth the cost of the room. Glad the informative and helpful front desk personnel recommended it. Whirlpool is large enough for four to fit into comfortably but excellent for a couple. TV over whirlpool was a great idea.

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Thank 236bridgettw
Andy P, General Manager at BEST WESTERN PLUS Addison Galleria Hotel, responded to this review

Thanks for staying with us to thank you for the five star review. I'm glad you loved our fabulous Bridal Suite and I'm glad that your Best Western Plus hotel experience was wonderful.We look forward to the pleasure of your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The ALL-NEW Best Western Plus-Addison Galleria Hotel is located in the heart of Addison-North Dallas, only minutes from the famous Dallas Galleria and North Park Mall. Major attractions are Cavanaugh Flight Museum, Cotton Bowl - Fair Park, Dallas Convention Center and Addison entertainment district with over 175 restaurants in the area. Business travelers will find this location convenient to major corporate offices in the Addison and North Dallas, Addison Airport. We offers comfortable rooms with microwaves, refrigerator, Complimentary Deluxe Breakfast, internet, business center and after a long day you can enjoy our outside pool. We welcome all church and sports groups and family reunions with over 40 rooms with double queen beds and only minutes away from Frisco, Plano and Carrollton where most of the tournaments are being played. All new beddings, flat panel TV's with HD channels. Many enjoyable venues within walking distance. ... more   less 

Additional Information about BEST WESTERN PLUS Addison Galleria Hotel

Address: 14975 Landmark Boulevard, Addison, TX 75254-6709 (Formerly Comfort Inn by the Galleria)
Region: United States > Texas > Addison
Price Range: £64 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Addison Galleria Hotel 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Comfort Inn Fort Worth
Dallas Comfort Inn
Hotel Style:
#2 Best Value Hotel in Addison
#9 Family Hotel in Addison
#10 Business Hotel in Addison
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Addison Galleria Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Addison Galleria Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try not to book a room with a Jacuzzi in it.”
 of 5 bubbles John1516, 2 Nov 2016 | Read review
“take something to spray for bed bugs”
 of 5 bubbles 883lynettet, 11 Oct 2016 | Read review
“Ask to stay in the back and upstairs, you can park your car around back and keep watch on it.”
 of 5 bubbles 367owenm, 9 May 2016 | Read review
“Parking surrounds the hotel so if you get rooms near one of the stairwells it provides easy access to your car.”
 of 5 bubbles IkoIkoIko, 4 Apr 2016 | Read review
“Ask to be lodged in an inner hall, away from vending machines.”
 of 5 bubbles Irishlandscape, 20 Mar 2016 | Read review
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