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Hawthorn Suites by Wyndham Addison Galleria

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#13 of 21 Hotels in Addison
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Hawthorn Suites by Wyndham Addison Galleria
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343 Reviews from our TripAdvisor Community

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Showing 343: English reviews
San Antonio, Texas
Reviewed 4 days ago NEW

Was not what I expected and the worst stay ever. The room was awkwardly arranged, bathroom was not clean, carpet dirty. A big black bug much like a wasp was flying around. Uggg.

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Helpful?
Thank Margaret J
San Antonio, Texas
Reviewed 4 days ago NEW

This hotel needs updating and modernization. The furniture was worn, weathered and dirty. The rest room and shower needed updating. The shower curtain wouldn't even stay closed. Would not stay here again.

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Helpful?
Thank timrK9574DD
Dickinson
Reviewed 5 days ago NEW

The bed was amazing! We enjoyed the extra space in the room. For having a furnished kitchen, it was lacking greatly. Only had 2 coffee cups, nothing else to drink out of, 1 fork, 3 knives. Plenty of pots and pans, but missing the usual basics. We booked 2 rooms and the other room had 1 wine glass, no other...

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1Thank Pat W
Reviewed 1 week ago via mobile

For the money, probably not bad place to stay. It was under $100 a night and it was me and a colleague. The place is kind of just run down. It seems old and musty everywhere. When we got in town late to check in there was a women wanting her money back and was leaving because she couldn't stand...

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Helpful?
Thank Jeff S
GMAddisonHawthorn, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Jeff S, Thank You for staying with us. We are in the process of upgrading some things in the hotel. We do hope you will come stay with us again.

Chicago, Illinois
Reviewed 2 weeks ago

I've worked in hotels for 5 years, so when I stay at another hotel I'm usually pretty forgiving about the little things. A large stain on my hotel room carpet, not a big deal. They probably want to replace but don't have ownership's approval. A hair that's not mine in the shower, not a big deal. The housekeeper was probably...

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Helpful?
Thank Josh A
GMAddisonHawthorn, General Manager at Hawthorn Suites by Wyndham Addison Galleria, responded to this review

Josh A, Thank You for staying with us. We are in the process of doing some updates on the hotel. We have talked with the housekeeping staff to do a more through job on the rooms. The WiFi outage was not on our end. All the front desk were informed about this. The Front Desk Manager even stayed until 1am...

Gilbertsville, Pennsylvania
Reviewed 3 weeks ago

Rooms were ok, water spots on the ceiling in room. nobody to man the manager reception so did not have it. breakfast was not good, co-worker was sick after eating it.

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Thank jasondX9419FX
Tulsa, Oklahoma
Reviewed 4 weeks ago

Pros: the room was spacious, the bed was comfortable and the breakfast was a pleasant surprise (although it took a while for them to replenish the empty coffee urn. Great location (lots of restaurants nearby). Cons: lots of wear and tear showing in the room furnishings. I have had more pleasant check-in experiences (desk clerk was competent but not especially...

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Thank SGHTulsa
Austin, Texas
Reviewed 4 weeks ago via mobile

Came in late one rainy evening, expecting a similarly wonderful Hawthorne suites as I had experienced in College Station. Was very disappointed. Dirty and torn carpet, dirty chairs, holes in the blackout curtains letting the light in, extremely small pillows, hard bed.

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Thank mitones
Lake Dallas, Texas
Reviewed 4 weeks ago

Hotel close to everything. The daytime manager Susie is super. I really appreciate her friendly and professional personality. I wish they had bacon on the breakfast buffet.

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Thank timothymichaeld
Odessa
Reviewed 30 October 2016

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Helpful?
Thank judsonm306

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Breakfast
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
All-suite extended stay hotel offering extended comfort at an affordable price. Guest rooms are large and comfortable, and all suites have a full kitchen. The hotel is located in the heart of Addison's 170+ restaurants. The hotel is walking distance to several restaurants including Outback Steakhouse & Texas de Brazil. Addison Airport is right around the corner. ... more   less 

Additional Information about Hawthorn Suites by Wyndham Addison Galleria

Address: 15200 Addison Rd, Addison, TX 75001-4547 (Formerly Addison Galeria Hotel)
Region: United States > Texas > Addison
Price Range: £59 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Addison Galleria 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Hawthorn Suites By Wyndham Hotel Addison
Hawthorn Suites Addison
Best Western Addison
Addison Best Western
Hawthorn Suites Galleria Area
Hotel Style:
#1 Green Hotel in Addison
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Questions & Answers

Questions? Get answers from Hawthorn Suites by Wyndham Addison Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking is limited. We had a large truck and the parking stall was a tight fit.”
 of 5 bubbles 99patw, 4 Dec 2016 | Read review
“I prefer second or third floor rooms, away from laundry, icemaker, and elevators”
 of 5 bubbles 409Bluerose, 10 Jun 2016 | Read review
“We have stayed on the upper floor, as well as the bottom floor, and noise level did not differ! QUIET place!!”
 of 5 bubbles A2294RJlisab, 8 Feb 2016 | Read review
“First floor”
 of 5 bubbles jayhawkgrant, 27 Jul 2015 | Read review
“Choose a room that is located right inside as it's quieter.”
 of 5 bubbles yetay11, 17 Jan 2015 | Read review
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