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Holiday Inn Express & Suites Dallas-Addison

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Traveller (17)
Room & Suite (12)
Dining (3)
Overview
  • Excellent34%
  • Very good30%
  • Average13%
  • Poor11%
  • Terrible12%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Holiday Inn Express & Suites Dallas-Addison
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Offers from Holiday Inn Express & Suites Dallas-Addison
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Reviews (148)
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144 results
Traveller rating
47
43
19
17
18
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LanguageEnglish
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47
43
19
17
18
Show reviews that mention
All reviewsgreat job of keepingihg propertybiscuits and gravylocated within walking distancecomfortable bedsbreakfast buffetother hotelsone night staynice roomstaff was friendlypillowsdeskdallaswallpaper
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1 - 5 of 144 reviews
Reviewed 22 December 2017

Had the worst experience ever here. It was in October, so maybe they have finally started to upgrade the rooms. Call first to see if they have remodeled the rooms. Had to ask to move rooms since the musty smell was so bad it hurt...More

Thank Kris W
Response from James F, Loyalty Champion at Holiday Inn Express & Suites Dallas-AddisonResponded 27 December 2017

Hello Kris, I appreciate your feedback as it will be shared with the upper management and the whole team in order to avoid a similar experience as it is our goal to provide excellent service to all our guests. I am very sorry for the...More

Hotel's Favourite
Reviewed 20 October 2017 via mobile

After an unintended 18 hour drive , being re-directed and back tracking , due to Dallas construction , etc I have never needed to find a place to stay so badly. The main call line had not secured my reservation after all, at a high...More

Thank blazer729
Reviewed 29 November 2017 via mobile

I made a reservation with my IHG Rewards card at the telephone number on the back of the card. The agent who made the reservation at the Holiday Inn Express & Suites Addison was inefficient and rude. The IHG reservation agent was located somewhere in...More

Thank John S
Response from James F, Loyalty Champion at Holiday Inn Express & Suites Dallas-AddisonResponded 30 November 2017

Dear John S, Thank you for being our valued and loyal IHG Rewards Club member and for leaving us your valuable feedback. I am very sorry for the inconvenience you had to endure due to the construction that is taking place during your stay. We...More

Reviewed 18 November 2017

Would not stay here again. Room was dark and bleak. Bathroom has fixtures that didn't work. It even lacked a holder for the toilet paper. Elevator didn't work. Entrance and lobby were a total mess. Breakfast was gritty from the filth. Indifferent room cleaning. I...More

2  Thank John M
Response from James F, Loyalty Champion at Holiday Inn Express & Suites Dallas-AddisonResponded 30 November 2017

Hello John M, Thank you for leaving us your valuable feedback. I am very sorry for the inconvenience you had to endure due to the construction that is taking place during your stay. We take our guest comments very seriously and always strive to provide...More

Reviewed 9 November 2017

Recently stayed here. I was not aware they were under construction. Normally, not much an issue, but elevator was out of order. Had to carry 7 pieces up and down 3 flights of stairs. Most disturbing was the floors had only one exit available. The...More

1  Thank cewardjr
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Dallas-AddisonResponded 24 November 2017

Hi cewardjr, Thank you for choosing to stay with us and for taking the time to share your recent experience at our hotel. I am truly sorry for the inconvenience you had to endure due to the ongoing construction including the malfunctioning elevator. Rest assured,...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$87 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$87 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (17)
Room & Suite (12)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
Tillie S
26 June 2017|
Answer
Response from James F | Property representative |
89.00 a night
0
Votes
Tillie S
26 June 2017|
Answer
Response from James F | Property representative |
We do not have weekly rates but I can give you 89.00 per night
0
Votes
Denise C
18 April 2016|
Answer
Response from James F | Property representative |
Unfortunately the hotel is a non smoking hotel.
0
Votes
Room Tips
"Wait until construction is completed. Consider other options."
Read review
"Avoid room 205 due to wifi. If not fan of fireworks, avoid 3rd-4th July night. Hotel is FULLY booked and no..."
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"Outstanding hotel - very quiet"
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"Book another hotel"
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