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Crowne Plaza Dallas Near Galleria- Addison

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Crowne Plaza Dallas Near Galleria- Addison
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341 Reviews from our TripAdvisor Community

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Showing 329: English reviews
West Des Moines, Iowa
Reviewed yesterday NEW

I would never rate this a 4 star. The carpet was dirty in my room and there were a few long hairs (not matching mine) on one of the bath towels. I was also annoyed that you could hear everything in the hallway through the door, which didn't make me happy for the 0800 insane argument between two people about...

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Helpful?
Thank flychickdfw
Lubbock, Texas
Reviewed 6 days ago NEW

This Crown Plaza was nicer than the one near the Market Center area. I enjoyed my stay here. The room was nicely appointed and the staff was friendly. The hotels proximity to the Galleria made it an awesome lower cost alternative to staying at the Westin.

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Thank chrisnS5435NO
Charlotte, North Carolina
Reviewed 1 week ago via mobile

Rooms could be nice but not well maintained (hair in sink, stains on curtains, gross bath tub, etc) . The bar/restaurant is understaffed with a bunch of irate customers lined up. Definitely the worst of this class of hotels in the area. I pricelined but don't book this place on your own.

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Thank kd78
Sunnyvale CA
Reviewed 11 December 2016

This is a hotel our company has for us. The room are somewhat out dated, the bathroom are in great need of a Update. The hotel noise is so bad I was unable to get any sleep. The staff is super friendly and helpful. Walking distance to resturant and the Galleria. There have a shuttle service to the Galleria every...

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Helpful?
Thank Michael N
IHGService, Guest Relations Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear Michael N, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased to kow that you found our staff friendly and helpful, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you...

Washington DC, District of Columbia
Reviewed 11 December 2016 via mobile

Have stayed at this property several times and have always had a good experience. Staff are friendly and welcoming and genuinely care about your experience. Rooms are older but nicely decorated and clean. There are several shops and restaurants within a close drive and a free shuttle that will take you to the Galleria every even hour. Pool area is...

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Thank TravelPro757
Reviewed 21 November 2016 via mobile

We booked our hotel room at the Crowne Plaza because we thought it was close to the galleria. Even though the hotel says near galleria it is not and the hotel shuttle service runs to the galleria just a couple times a day. When we first got there we were surprised that we had to pay $14 a day. For...

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1Thank Caleb B
IHGService, Guest Relations Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear Caleb B, Thank you for taking the time to review our property and for choosing to stay with us. I’m very disappointed to hear about your experience on your recent stay due to the hotel location, shuttle service program, bathroom cleanliness and noise levels. I want to assure you we are very proud of our level of service, cleanliness...

Phoenix, Arizona
Reviewed 17 November 2016

Stayed for three days at the Crowne Plaza. It is about 30 - 45 minutes to downtown (depending on traffic) and is about 35-50 minutes from DFW and 20 - 30 from Love Field. Many, many restaurants are plentiful within 1 to 3 miles from the hotel--both fast food, sit down, and expensive. Arrived late in the evening and was...

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1Thank James K
Branson, Missouri
Reviewed 15 November 2016 via mobile

My husband stayed three weeks for business. I went for four days and visited him. Loved the hotel. The staff was unbelievably service oriented. Restaurant in the hotel has very good food. The only negative is the walls and ceilings in the room are very thin so if someone is standing in the hall around your room you can hear...

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Thank Melissa P
Illinois
Reviewed 11 November 2016 via mobile

I stayed at the Addison Crowns Plaza for one night in business. The room and bed were great for a great price. Very clean, great bar/restaurant and friendly people. (Food was good too!). Now the downside, thin walls and an inconsiderate neighbor who kept the tv on literally ALL NIGHT (it was still on in the morning) made for a...

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Thank Rockabird
Crowne A, Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear Rockabird, Thank you for taking the time to write a review about your recent stay with us. I apologize that your recent stay did not meet expectations and you were inconvenienced by other guests. I appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have...

Reviewed 9 November 2016 via mobile

I came to Dallas for my birthday. The hotel is very nice The room was clean. The only downside is that the tub plug was broken. I really appreciate the tile floor through out the the property. Everyone was nice and helpful

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Helpful?
Thank David F
Crowne A, Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear David F, Thank you for your review and recent stay with us! I am glad to hear that you enjoyed your stay with us and we look forward to your next visit. Warmest regards, Guest Services Specialist

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a VIDEO TOUR of our hotel. Discover all that Dallas has to offer! The Crowne Plaza Hotel Dallas Near The Galleria is centrally located in the heart of the North Dallas Addison business district featuring over 170 restaurants, entertainment venues and some of the most prestigious shopping in the Dallas area including Galleria Dallas. Crowne Plaza Hotel Dallas Near The Galleria offers numerous amenities, including high-speed Internet access, an over sized work desk and ergonomic chair, complimentary weekday USA Today newspaper and our exclusive Sleep Advantage Program featuring luxurious bedding and sleep amenities. For end-of-the-day rewards, enjoy cocktails in the Atrium Bar with its hardwood floors, plush sofas, granite tabletops, fireplaces and multiple plasma TVs or dine at McArthur's Restaurant with its eclectic cuisine. Take a dip in our pool, or stay energized at our well-equipped fitness center, its great way to unwind. The Crowne Plaza Hotel Dallas Near The Galleria is a favorite for business and leisure travelers to Dallas and we want to become your favorite too. ... more   less 

Additional Information about Crowne Plaza Dallas Near Galleria- Addison

Address: 14315 Midway Road, Addison, TX 75001 (Formerly Crowne Plaza North Dallas-Addison)
Region: United States > Texas > Addison
Price Range: £99 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Dallas Near Galleria- Addison 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Crowne Plaza North Dallas-Addison Hotel Addison
Crowne Plaza Addison
Addison Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dallas Near Galleria- Addison staff and other travellers.
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Questions? Get answers from Crowne Plaza Dallas Near Galleria- Addison staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a great deal by utilizing one of the online booking sites.”
 of 5 bubbles chrisnS5435NO, 17 Jan 2017 | Read review
“None of them”
 of 5 bubbles michaeln2013, 11 Dec 2016 | Read review
“Ask for room closer to lobby on upper floor if you want it quiet.”
 of 5 bubbles 854jimk, 17 Nov 2016 | Read review
“Understand that no queen beds are offered - double or kings.”
 of 5 bubbles RetiredTraveler247, 9 Nov 2016 | Read review
“Check the plumbing.”
 of 5 bubbles SalineSS, 31 Oct 2016 | Read review
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