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Crowne Plaza Dallas Near Galleria- Addison

1.3 miles from Addison centre
  • Pool
  • Restaurant
  • Room Service
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1 room, 2 adults, 0 children
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14315 Midway Road, Addison, TX 75001
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346 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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Sammamish, Washington
Reviewed 1 week ago

We spent two nights here for a guys weekend get together. We Pricelined the room and it was a reasonable rate. I would NOT pay full price for this hotel. While it is listed as a four star on Priceline it is more on the lines of a 2.5 - 3 star. It is full service but the hotel is...

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Helpful?
Thank danmiller3
Nashville, Tennessee
Reviewed 2 weeks ago via mobile

This hotel was pretty big and there were so many people. The employees were very nice and tried to do best for IHG platinum member. They gave a key for club lounge for breakfast and afternoon event. But, I didn't use that services. Hotel and the room were very clean. I didn't like to pay for parking $14(self parking, with...

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Thank Joon L
Cypress, Texas
Reviewed 2 weeks ago via mobile

Super disappointing hotel! Forced to stay here by club for daughter's vb tournament. Mirrored sliding closet door fell off tracks (1 panel missing) right when we walked in. Stains on curtains from mildew! Shower faucet almost came out of wall - could barely turn on and off! Aside from the room our Buffett breakfast was really bad too! Watery eggs...

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Helpful?
Thank nbreland
IHGService, Guest Relations Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear nbreland, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel due to the condition of the room, the breakfast selection and the level of service you received. Please accept our sincerest apologies for any inconvenience these may have caused you. Should...

Watlington, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed for 2 nights on business, not great, not awful. It's a big hotel so can be quite a trek to some of the rooms. Staff are friendly, but car park charge is off-putting. There is no reason to charge for parking in this area, certainly not $14. As an IHG member, I was able to use the Club Lounge....

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Helpful?
Thank 5121Brownstone
IHGService, Guest Relations Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Hello 5121Brownstone, Thank you for staying with us and for being one of our IHG Rewards Club members. I am happy that you found our rooms comfortable. However, it is disappointing to learn that most aspects of your stay negatively affected your overall satisfaction. Please accept our sincerest apologies for any inconvenience the food quality and selection. I have forwarded...

Nestleton, Canada
Reviewed 4 weeks ago via mobile

Very cozy rooms with comfortable beds and furniture. Desk is great for getting work done. Staff are all very friendly and want to ensure that everything is up to your expectations - great customer service. There is the small exercise room available. I guess the only downside is that finding your room can be daunting, especially after couple drinks! I...

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Helpful?
Thank George J
West Des Moines, Iowa
Reviewed 4 weeks ago

I would never rate this a 4 star. The carpet was dirty in my room and there were a few long hairs (not matching mine) on one of the bath towels. I was also annoyed that you could hear everything in the hallway through the door, which didn't make me happy for the 0800 insane argument between two people about...

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Helpful?
Thank flychickdfw
IHGService, Guest Relations Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear flychickdfw, Thank you very much for taking the time to share your comments online. Please accept our deepest apology for the experience you had with the room you received, specially its cleanliness and the outside noise which affected your stay. We also apologize you were not satisfied with our parking fee. The feedback we receive from our valued guests,...

Lubbock, Texas
Reviewed 17 January 2017

This Crown Plaza was nicer than the one near the Market Center area. I enjoyed my stay here. The room was nicely appointed and the staff was friendly. The hotels proximity to the Galleria made it an awesome lower cost alternative to staying at the Westin.

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Thank chrisnS5435NO
Charlotte, North Carolina
Reviewed 12 January 2017 via mobile

Rooms could be nice but not well maintained (hair in sink, stains on curtains, gross bath tub, etc) . The bar/restaurant is understaffed with a bunch of irate customers lined up. Definitely the worst of this class of hotels in the area. I pricelined but don't book this place on your own.

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Thank Kam D
IHGService, Guest Relations Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear kd78, Thanks for bringing your concern to my attention. I'm glad at knowing your appreciation of the aesthetics of our rooms. On the other hand, it is disconcerting to know that there is an issue with regards to its upkeep and the shortage of staff from our onsite bar. I understand that you are upset about this so in...

Sunnyvale CA
Reviewed 11 December 2016

This is a hotel our company has for us. The room are somewhat out dated, the bathroom are in great need of a Update. The hotel noise is so bad I was unable to get any sleep. The staff is super friendly and helpful. Walking distance to resturant and the Galleria. There have a shuttle service to the Galleria every...

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Helpful?
Thank Michael N
IHGService, Guest Relations Manager at Crowne Plaza Dallas Near Galleria- Addison, responded to this review

Dear Michael N, Thank you for staying with us and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased to kow that you found our staff friendly and helpful, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you...

Washington DC, District of Columbia
Reviewed 11 December 2016 via mobile

Have stayed at this property several times and have always had a good experience. Staff are friendly and welcoming and genuinely care about your experience. Rooms are older but nicely decorated and clean. There are several shops and restaurants within a close drive and a free shuttle that will take you to the Galleria every even hour. Pool area is...

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Helpful?
Thank TravelPro757

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a VIDEO TOUR of our hotel. Discover all that Dallas has to offer! The Crowne Plaza Hotel Dallas Near The Galleria is centrally located in the heart of the North Dallas Addison business district featuring over 170 restaurants, entertainment venues and some of the most prestigious shopping in the Dallas area including Galleria Dallas. Crowne Plaza Hotel Dallas Near The Galleria offers numerous amenities, including high-speed Internet access, an over sized work desk and ergonomic chair, complimentary weekday USA Today newspaper and our exclusive Sleep Advantage Program featuring luxurious bedding and sleep amenities. For end-of-the-day rewards, enjoy cocktails in the Atrium Bar with its hardwood floors, plush sofas, granite tabletops, fireplaces and multiple plasma TVs or dine at McArthur's Restaurant with its eclectic cuisine. Take a dip in our pool, or stay energized at our well-equipped fitness center, its great way to unwind. The Crowne Plaza Hotel Dallas Near The Galleria is a favorite for business and leisure travelers to Dallas and we want to become your favorite too. ... more   less 

Additional Information about Crowne Plaza Dallas Near Galleria- Addison

Address: 14315 Midway Road, Addison, TX 75001 (Formerly Crowne Plaza North Dallas-Addison)
Region: United States > Texas > Addison
Price Range: £95 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Dallas Near Galleria- Addison 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Crowne Plaza North Dallas-Addison Hotel Addison
Crowne Plaza Addison
Addison Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dallas Near Galleria- Addison staff and other travellers.
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Questions? Get answers from Crowne Plaza Dallas Near Galleria- Addison staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a great deal by utilizing one of the online booking sites.”
 of 5 bubbles chrisnS5435NO, 17 Jan 2017 | Read review
“None of them”
 of 5 bubbles michaeln2013, 11 Dec 2016 | Read review
“Ask for room closer to lobby on upper floor if you want it quiet.”
 of 5 bubbles 854jimk, 17 Nov 2016 | Read review
“Understand that no queen beds are offered - double or kings.”
 of 5 bubbles RetiredTraveler247, 9 Nov 2016 | Read review
“Check the plumbing.”
 of 5 bubbles SalineSS, 31 Oct 2016 | Read review
5 of 5