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Best Western Santa Fe

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Traveller (44)
Room & Suite (30)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Golf course
Laundry Service
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS
Hotel links
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Offers & Announcements:BOOK DIRECT & SAVE
Hotel deals
676Reviews
99Photos
6Q+A
61Room tips
Traveller rating
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Popular mentions
quiet and busy place just off the highway, east of town away from most of the touristy restaurants and other stuff is, check in guy knows his stuff, helped other guests while I was there, large room, good decor
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Hotel's Favourite
This place is a great value. I was expecting less because I knew it was close to I-40 and I was concerned about hearing the roar of the Interstate. I thought the price might be reduced because of that. The facility looks new, the decor is shades of black, white, and silver
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Response from Andria K, General Manager at Best Western Santa Fe
Responded 4 weeks ago
Thank you for writing a review regarding your recent stay at the Best Western Santa Fe. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 806-372-1885. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand!
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Right off I-40 so you may hear some of the highway traffic. However, this is a great hotel if you are just passing by or staying for a couple nights. Friendly staff, and nice clean hotel. Comfortable beds with clean rooms. They do not have any elevators so if you have a lot of
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Review collected in partnership with Best Western
Response from Andria K, General Manager at Best Western Santa Fe
Responded 5 days ago
Thank you for leaving us a review, Stephanie! I do apologize that we do not have an elevator, I know how frustrating that can be if you have a lot of luggage! Our staff is very accommodating and do try to meet every guests requests, with notice we can definitely make sure you are allocated a 1st floor room! Please let us know before you stay with us the next time so that we can make sure to put you on the first floor! I am happy to hear that you felt like you got a great value for the price! We look forward to serving you again in the future! You may call us directly at 806-372-1885 to book another reservation!
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The rooms are only partly cleaned. The hotel is older. Breakfast is poor with limitted selection. I asked them to store food and medicine. My wife found the freezer door open and our food was thawed out and so was the food to be served at the hotel. The desk clerk was told
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Review collected in partnership with Best Western
Response from Andria K, General Manager at Best Western Santa Fe
Responded 2 weeks ago
Hello. I am so very to hear about this review. I do remember your wifes ice cream being left in the freezer and at the moment I was baking cookies that evening and the door did not close all the way, but the ice cream was only in the freezer for a few hours. After you brought it to my attention I checked the food and it was not thawed out, but we still took all precautions. I apologize that we did not exceed your expectations. I would love to speak with you more regarding your stay. You may reach out to me at 806-372-1885 or by emailing me at bestwesternsantafe@yahoo.com. Thank you and once again we are very sorry to read this review.
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We had a very comfortable king bed. The room was large with a couch. They served Cucumber water and cookies in the eve. Right off the freeway-easy access. Liked the decor-Texas stars in hall way. The entire hotel was clean.
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Review collected in partnership with Best Western
Response from Andria K, General Manager at Best Western Santa Fe
Responded 3 weeks ago
Thank you for the great review. Judging by your text in the review, I'm thinking you meant to leave a 5 star rating rather than a 1 star! On Trip Advisor, 1 star is the worst & 5 star is the best! Is there any way that you could edit that? We are very happy to hear that you enjoyed your stay with us and we hope to have you stay with us again soon!
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Photo provided by managementBest Western Santa Fe
Queen Handicap Accessible Room
Photo provided by managementBest Western Santa Fe
Night View
Photo provided by managementBest Western Santa Fe
King Guest Room
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123456
Do you have coin operated laundry machines?
We didn't see any and information in the room didn't include any indication so I'd say no.
0 votes
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Do you have a gym/fitness room
We do not. However we do have a gym partner that allows all of our guests to use their full service gym for free.
0 votes
What is the pet fee?
$20 which includes 2 animals!
0 votes
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Hello Fred! Our pet policy is $20 which covers up to 2 animals! And we have a same day 6pm cancellation policy!
0 votes
is there a pet deposit for a cat?
I'm not sure about a cat. I know they are pet friendly.
0 votes
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12
"Rooms on south side are closest to truck and trailer lot"
"good and clean budget hotel"
"Room away from any road."
"Ask for no connection door room if you want the most quiet."
"Main floor was quiet air conditioning worked real well no noise."
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12345613
PRICE RANGE
US$85 - US$150 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western santa fe hotel amarilloamarillo best westernbest western hotel amarillobest western amarillo
LOCATION
United StatesTexasAmarillo
NUMBER OF ROOMS
60
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