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Holiday Inn Express Arlington

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139 Reviews from our TripAdvisor Community

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Showing 136: English reviews
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Houston, TX
Reviewed 4 weeks ago via mobile

We booked this hotel to stay while attending an event at AT&T Stadium and was very pleased. The rate was good, the room easily accommodated our family (2 adults 3 kids) with two queen beds and a pull-out sofa. Breakfast in the morning was very good (hot eggs, sausage, pancakes, oatmeal as well as fruit, yogurt, toast, muffins and awesome...

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Helpful?
Thank LouisianaGirlinTX
00gc, Manager at Holiday Inn Express Arlington, responded to this review

Thank you for taking the time to share your wonderful feedback about Holiday Inn Express & Suites Arlington (I-20-Parks Mall). We take pride in ensuring the total satisfaction of our guests, so we are thrilled that you were overwhelmed with our convenient location and your well-appointed suite. We appreciate your recommendation and hope to see you and your family again...

Maryland
Reviewed 1 February 2017

Enjoyed our weekend at the hotel. Check-in was easy, the beds were comfortable and breakfast was adequate. The room was clean and the staff was very accommodating with requests for towels, etc. It was easy to drive to AT&T Stadium from the hotel as there isn't a hotel shuttle. An overall great place to stay with very friendly staff.

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Helpful?
Thank PicklesMom
00gC, Manager at Holiday Inn Express Arlington, responded to this review

Thank you for choosing Holiday Inn Express & Suites Arlington (I-20-Parks Mall) for your weekend stay. We are glad you had an enjoyable visit and were impressed with your clean room along with our convenient location which was perfect for your needs. Our staff is committed to providing excellent service, and they will be happy to know their efforts were...

Benton City, Washington
Reviewed 5 January 2017

This was a great hotel. Staff was super friendly and incredibly helpful. We even extended our stay for 2 days. The morning breakfast was decent and rooms were clean and orderly. We did have a rather upsetting incident take place (not with the staff) and when I brought it to the hotels attention we were reimbursed a nights stay and...

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Helpful?
Thank Gillie3130
ManagerX1, Manager at Holiday Inn Express Arlington, responded to this review

We are delighted you had an excellent stay at Holiday Inn Express & Suites Arlington (I-20-Parks Mall). Thank you for taking the time to post this wonderful review and share your experience. We work hard to meet and exceed our guests' expectations, and reviews like yours make it worthwhile! Thank you for your business, and we hope you will visit...

Tampa, Florida
Reviewed 2 January 2017

I was very satisfied with this hotel. It had a nice, clean and well equipped room. The breakfast had a good selection of food. Free parking was plentiful and near. The football game, however, was not what I had hoped.

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Thank jroutt
ManagerX1, Manager at Holiday Inn Express Arlington, responded to this review

We are delighted you had a great stay at Holiday Inn Express & Suites Arlington (I-20-Parks Mall). It’s good to read from your comments that we matched all of your expectations during your stay at our hotel. Thanks for choosing to stay with us. We can't wait to welcome you back. Thank you! Holiday Inn Express & Suites

Atlanta, GA, USA
Reviewed 21 December 2016 via mobile

Stayed there this week after exhaustive travel. Checked in and got settled in. Noticed there was no remote in the room, so I called the front desk. The attendant told me they'd get one up to me in a few minutes. 15 minutes later she calls, informing me she found one but I'd have to come get it. I told...

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1Thank HDHJR
ManagerX1, Manager at Holiday Inn Express Arlington, responded to this review

Thank you for staying with us and for the review. We are dedicated to providing excellent service to every guest, and we are sorry for the poor level of hospitality you received from our front desk staff. Each staff member is trained to respond quickly to our guests requests. I am sorry we dropped the ball in your case. We...

Calgary
Reviewed 23 November 2016

I was flown in for a job interview. It was late, I was tired. Instructed the desk for a wake-up call. I never received the wakeup call. I had to scramble, in panic mode so not to be too late for the interview. Same day I flew home, unpacked and realized I forgot my $500 dental retainer. I called the...

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1Thank Thekid1974
IHGService, Guest Relations Manager at Holiday Inn Express Arlington, responded to this review

Dear Thekid1974, Thank you for staying with us and sharing your experience online. It is unfortunate that the failure of the wake up call from our staff and the left item at the hotel was a letdown. I have sent you a private message in an effort to obtain additional information regarding your experience. We look forward to hearing from...

DeRidder, Louisiana
Reviewed 9 October 2016 via mobile

Not what I was expecting from a Holiday Inn Express. The staff was good but the room not so much. The room smells like someone urinated on the floor and the bathroom light doesn't work. There is no maintenance crew available until tomorrow to fix the light in the bathroom. The manager on duty did offer to send house keeping...

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2Thank George T
IHGService, Guest Relations Manager at Holiday Inn Express Arlington, responded to this review

Dear George T, Thank you for staying with us and leaving a review. I am glad to see that you left some feed back on what you liked as well as what fell below your expectations. I appreciate the kind remarks regarding our hotel staff. However, I'm deeply sorry for any inconveniences you have experienced due to the unusual smell...

150 Great Wolf Drive
Reviewed 9 October 2016 via mobile

We were in town for a Cowboys game and had never been disappointed with a Holiday Inn Express before, so we immediately booked. Unfortunately, there is a first time for everything. The room smelled horrible upon entry. Musty and a bit like urine. The bathroom light wouldn't stay lit, and I killed a bug on the bathroom floor as soon...

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2Thank MamaKels
IHGService, Guest Relations Manager at Holiday Inn Express Arlington, responded to this review

Dear MamaKels, Thank you for taking the time to review our property and for staying with us. I’m very disappointed to hear about your experience on your recent stay due ti the smell of the room, cleanliness of the bathroom, lighting system and level of customer service received. I want to assure you we are very proud of our level...

Reviewed 28 September 2016 via mobile

Go visit Crystal and ask her about her amazing butter pecan moonshine drink!!!! It's was delicious! Great service from her at the bar. Such a warm and friendly vibe from her!!!! All her drinks were done with just the right kick.

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Thank Stephie C
Reviewed 13 September 2016 via mobile

I was in town for college football game over Labor Day weekend. A lot of hotels closer to AT&T Stadium were as more as $100 more per night -- just couldn't stomach those prices. Found a surprisingly nice/more affordable rate here for my three night stay with family. Room was nice. Two queens and a sofa bed. Sofa bed had...

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Thank Dirk P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Arlington staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wouldn't stay at a holiday Inn again.”
 of 5 bubbles Thekid1974, 23 Nov 2016 | Read review
“The suites are nice to read, watch tv, not bother early/late sleepers or nappers. There are room darkening curtains in the sleep area.”
 of 5 bubbles DonnaGale1020, 12 Sep 2016 | Read review
“Even rooms face the pool, odd rooms face the bank”
 of 5 bubbles DisneyGal2010, 15 Aug 2016 | Read review
“Go to bed early because they are going to start knocking around 8am”
 of 5 bubbles 512jiml, 10 Aug 2016 | Read review
“Higher floor, west facing..east faces parking lots/ lights/ looking to mall”
 of 5 bubbles stubljumpr, 25 Jun 2016 | Read review
5 of 5