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SpringHill Suites Austin Northwest/Arboretum

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#93 of 200 Hotels in Austin
Certificate of Excellence
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122 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Fort Worth, Texas
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

I have been to my fair share of hotels. I have to say the service and experience I had at this location is one of the best. The location is good if you are wanting to stay outside the main headache of traffic around Austin, but still close enough you are 15 minutes away from attractions. It is on the... More 

Helpful?
Thank Katie C
Sun Prairie, Wisconsin
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 October 2016

Stayed here for 3 nights for the US Grand Prix Formula 1 race in Austin. Hotel was located about 30-40 minutes from the track so was fairly easy to get back and forth from Circuit of the Americas on a daily basis. It's right off of US 183 in Austin near a bunch of other hotels, restaurants, and shopping centers... More 

Helpful?
Thank ConnZag3
Gainesville, Florida
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 19 October 2016

My wife and I stayed in while we were visiting my son in Austin Texas. The hotel was clean and the rooms were large. The staff was very friendly and helpful. We will stay there again when visiting my son. The hotel is close to shopping and restaurants.

Helpful?
Thank Brucepod
Houston, Texas
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 16 October 2016 via mobile

Average stay. Ok for our family of five to fit in one room. "Market" had limited choices at best. Breakfast pretty good although oatmeal runny and eggs dry. No hot tub in a hotel this pricey was a surprise. Pool tiny. Good location, close to highway.

Helpful?
Thank shelly m
Michael P, Front Office Manager at SpringHill Suites Austin Northwest/Arboretum, responded to this review

Thank you for your feed back we always appreciate any critiques of our property. I am glad the size and location were up to your standards. More 

Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 October 2016 via mobile

Friendly and helpful staff. The breakfast was ok. Not quite as good as another Springhill Suites I have stated at in the past. It was very busy though so, that might have been why. The kids loved the indoor pool. I would definitely stay here again.

Helpful?
Thank SWT1999
Texas
Level Contributor
186 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 3 October 2016

stayed here for labor day weekend. we were checked in promptly and shown to our room. The room was spacious with a king bed, sofabed, minibar, and refrigerator. However, there was a partial wall dividing the area between the bed and sofabed and the tv was placed in the same plane as the partial wall, making for a very awkward... More 

Helpful?
Thank Carmen1318
Michael P, General Manager at SpringHill Suites Austin Northwest/Arboretum, responded to this review

Hello Carmen1318; Thank you for spending your Labor Day with SpringHill Suites NW Arboretum. We appreciate your kind feed back. Regards, MP More 

Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 September 2016

We spent one night here during a family road trip. I have to say this location is below the average experience we have had at SpringHill. The room is clean while the condition is a little bit old. Our room (king-bed room on the 5th floor) was separated from the next room by a locked door. Unfortunately, the door (or... More 

Helpful?
Thank Caleb M
Michael P, General Manager at SpringHill Suites Austin Northwest/Arboretum, responded to this review

We are truly sorry you experienced a noise problem. Our front staff as well as our overnight security would have gladly responded to the situation if notified. More 

Mesa, Arizona
Level Contributor
329 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 22 August 2016

Second stay here and I love this place! Service goes above and beyond. At the friendly check in I was assigned a room that met my request, however later on I realized there was a smell as if someone had been smoking in the room. I was tired and dealt with it but the next day I asked to change... More 

Helpful?
Thank friendlyinsomniac
Yukon, Oklahoma
Level Contributor
51 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 August 2016

My memory of our 3 night stay was the attentive and friendly professional service at the front desk. A potentially awkward start on the first night was when the water in the toilet was low and was having trouble draining.One call and an apology and 2 minutes later someone showed up with a plunger which took care of the problem... More 

Helpful?
2 Thank Foodpoet
Austin, Texas
Level Contributor
352 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 16 August 2016 via mobile

An excellent place to stay in North Austin. Spotless, great housekeeping, friendly staff. Bed is quite comfortable. Good breakfast and the bill was correct. Sounds good to me and we have stayed here several times. The directions can be a bit confusing due to highway construction, but once you got it, no worries from then on.

Helpful?
Thank La E

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about SpringHill Suites Austin Northwest/Arboretum

Address: 10936 Stonelake Blvd, Austin, TX 78759-5748
Region: United States > Texas > Austin > Northwest Austin
Price Range: £81 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Austin Northwest/Arboretum 2.5*
Number of rooms: 99
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Also Known As:
Springhill Suites Austin Northwest / Arboretum Hotel Austin
SpringHill Suites Austin Northwest/Arboretum Texas
Hotel Style:
#56 Family Hotel in Austin
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Questions & Answers

Questions? Get answers from SpringHill Suites Austin Northwest/Arboretum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get room away from laundry room.”
 of 5 bubbles Carmen1318, 3 Oct 2016 | Read review
“You may be clearly heard from the next room...”
 of 5 bubbles my0sdg, 11 Sep 2016 | Read review
“Fourth floor was quiet.”
 of 5 bubbles LoneStarTrvlr, 6 Aug 2016 | Read review
“Get a room on the side of the hotel away from the freeway.”
 of 5 bubbles LslLaz, 20 Mar 2016 | Read review
“Some rooms have nice ergonomic work chairs, others are not as good. Check when you first get to your room, if you need to use it.”
 of 5 bubbles WanderingEarthling, 30 Jan 2016 | Read review
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