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Hampton Inn Austin - Arboretum Northwest

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#14 of 197 Hotels in Austin
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Hampton Inn Austin - Arboretum Northwest
Hampton Inn Austin - Arboretum Northwest
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863 Reviews from our TripAdvisor Community

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Showing 852: English reviews
Friendswood, Texas
Reviewed 2 days ago NEW

as always , warm welcoming staff at check in ... the lobby always had coffee and tea bar available - and on a freezing cold night , this was especially comforting, after a long day of travel... a clean and well stocked room ... beds were fresh and very comfortable... a terrific breakfast and so convenient!

Review collected in partnership with Hampton
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Helpful?
Thank jonathanhW3179HR
Christopher B, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

jonathanhW3179HR, I'm pleased to here that you've received such a warm welcome from our staff and enjoyed our delicious breakfast. Here at the Hampton Inn, we truly strive for customer excellence in making sure you have a comforting experience, especially after such a long chilly day of travel. jonathanhW3179HR, thank you for your review and sharing your recent experience with...

Illinois
Reviewed 2 days ago NEW

This is an older property just outside the edge of the Domain area. Offers standard HI amenities. Exercise room is small; some equip need attention. Breakfast is better than most HIs. Nothing flashy about the place.

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Helpful?
Thank sjtol
Glen Allen, VA, United States
Reviewed 5 days ago NEW

The Hampton inn was a comfortable place to stay in Austin. The room was very comfortable, with the usual amenities. Check-in and check-out was quick and easy. The complementary wi-fi worked fine - no need to pay for higher-priced coverage. The king-size bed was above-average in comfort. The complementary breakfast was good if uninspiring - it always had an egg...

Review collected in partnership with Hampton
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Helpful?
Thank Charles B
Christopher B, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Charles B, I am pleased to read that we were very comfortable during your stay and our quick and easy check-in process was to your expectation. I am happy that you enjoyed our complimentary hot breakfast. Charles B, thank you for your review and sharing your recent experience with us. We always appreciate feedback from our guest(s) and glad that...

Kalispell, Montana
Reviewed 6 days ago NEW

We found our stay very relaxing in a very stressful situation. Our Austin family member was in the hospital and then later transfer to her home. She was in the last week of her life living with Stage 4 Melanoma. The motel provided an oasis for our family each day as we gathered ourselves to go and spend the day...

Review collected in partnership with Hampton
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Helpful?
Thank 810marilyns
Christopher B, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

810marilyns, I am pleased that we were able to assist in making your stay as relaxing and comfortable as possible during a stressful time. We extend our deepest condolences during this healing process to your family and friends. 810marilyns, thank you for your review and sharing your experience with us. We always appreciate feedback from our guest(s) and glad that...

Reviewed 1 week ago

I would have given it a 5, but there are no microwaves in the room. Other than that, great staff and comfortable stay. Anytime I needed anything the staff was there to help, even at 2 am on Christmas Eve.

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Helpful?
Thank laswat
Christopher B, Assistant General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

laswat, I am pleased that we were able to take care of your needs during your holiday travels. We do have staff available 24-hours at the property, and I am pleased that no matter what time it was we were able to help. laswat, once again thank you for your review and sharing your recent experience with us. We always...

Reviewed 1 week ago

Besides the awesome location and clean rooms, the staff was amazing. Whatever we needed, they were extremely accommodating and so friendly. The breakfast was awesome great. Would definitely recommend staying here!

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Helpful?
Thank Gina B
Christopher B, Assistant General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Gina B, We strive for excellent customer satisfaction and it really takes a team effort to achieve this goal, I am pleased to read that we were able to accommodate your needs during your stay and exceed expectations. I am happy that you enjoyed our complimentary breakfast. Gina B, once again thank you for your review and sharing your recent...

Texas
Reviewed 2 weeks ago

This place has a very friendly front desk staff, so eager to please. Nice room, clean hallways, clean bathroom and clean room, and really comfortable bed. The AC roars when it comes on, but I was so tired, I barely noticed. Great breakfast with scrambled eggs, bacon, pastries, waffles, fruit and juice. I would stay here again.

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Helpful?
Thank JoeSchlambe
Christopher B, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

JoeSchlambe, I'm loved that you found our hotel to be "Inn"-triguing! Our staff truly is always "eager to please" and make our guests feel very comfortable. Also glad that you enjoyed our variety of tasty breakfast items. The staff here at the Hampton Inn truly strive for customer excellence in making sure you have an enjoyable experience, and I'm pleased...

Jarrell, Texas
Reviewed 2 weeks ago

This is a very nice property, located near the domain which my friends enjoyed for our new years eve festivities. The hotel is located just off of the mopac expressway which made it easy to get to. The staff was super friendly and gave us some great recommendation for things to do in the area. We will definitely be back...

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Helpful?
Thank lonestartraveler13
Christopher B, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

lonestartraveler13, I'm so glad that you enjoyed your New Years Eve here in the Northwest Area! So much has grown in that area with new dining and shopping options, I'm sure you and your guests had a blast! Also glad to hear that our staff was very friendly and was able to help plan your evenings. lovestartraveler13, once again thank...

El Paso, Texas
Reviewed 2 weeks ago

Overall good would return, communication between staff was not great. The cleaning staff had issues with entering rooms with pets even when they crated, even when I took him out took 2 try's to get room cleaned. Communication issue. Not that big of a deal seeing as I had a lot of down time.

Review collected in partnership with Hampton
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Helpful?
Thank debraf964
BryantC_GM, General Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

Dear decraf964, Thank you for taking the time to review our Hotel. I am glad that you had overall good stay. I am sorry that communication between the staff and you didn't match up to your needs. We strive to not only have a great product but excellent service to back it up. We take pride on the fact that...

Kirkland, United States
Reviewed 2 weeks ago

All aspects of our stay were very good. The person at the front desk handled our check-in and check-out efficiently; the complimentary breakfast was excellent. Rooms were grea, as were the comfort of the beds.

Review collected in partnership with Hampton
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Helpful?
Thank jamesg2017
Christopher B, Front Office Manager at Hampton Inn Austin - Arboretum Northwest, responded to this review

jamesg2017, I am please that you enjoyed your stay here! From the efficient check-in and check-out process, all the way to the comfort of your bed, I'm glad we were able to meet your expectations. We strive for excellent customer satisfaction and it really takes a team effort to achieve this goal, and I am happy that you enjoyed our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Austin Arboretum hotel offers easy access to shopping and dining at The Domain and is only a quick drive to downtown Austin attractions. We offer free WiFi and complimentary breakfast to make you feel right at home. Visit our Hampton Inn Austin-NW/Arboretum hotel and soak in the Austin atmosphere today! ... more   less 

Additional Information about Hampton Inn Austin - Arboretum Northwest

Address: 3908 W Braker Ln, Austin, TX 78759-5300
Region: United States > Texas > Austin > Northwest Austin
Price Range: £84 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Austin - Arboretum Northwest 2.5*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Travelocity, Priceline, Cheap Tickets and Hotels.com so you can book your Hampton Inn Austin - Arboretum Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Austin - Arboretum Northwest Hotel Austin
Hampton Inn Arboretum Northwest
Austin Hampton Inn
Hampton Inn Austin - Arboretum Northwest Texas
Hotel Style:
#3 Family Hotel in Austin
#9 Romantic Hotel in Austin
#13 Business Hotel in Austin
#13 Best Value Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Austin - Arboretum Northwest staff and other travellers.
6 questions
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Kent, Ohio
22 hours ago
Kent, Ohio
22 hours ago
Kingston-upon-Hull, United Kingdom
over a year ago
Porto Alegre, RS

See all questions (6)

Questions? Get answers from Hampton Inn Austin - Arboretum Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the side of the hotel away from the busy highway. It was very quiet.”
 of 5 bubbles CarlaRoanoke_VA, 28 Nov 2016 | Read review
“get one near the lobby if you like coffee at all hours :-)”
 of 5 bubbles , 16 Sep 2016 | Read review
“Move out from the elevators .... and target the 5th or 6th floor !”
 of 5 bubbles pierrelQ5887XG, 10 Sep 2016 | Read review
“Be specific about your needs. They try hard to please.”
 of 5 bubbles 827michaelm, 22 Aug 2016 | Read review
“Check-in online and you can select your room.”
 of 5 bubbles Peter_Apex, 10 Aug 2016 | Read review
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