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    Courtyard Austin Northwest/Arboretum

    9409 Stonelake Blvd, Austin, TX 78759-6514
    Hotel website
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    29 Oct 30 Oct
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    US$135
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    Traveller (23)
    Room & Suite (23)
    Dining (6)
    Overview
    • Excellent41%
    • Very good36%
    • Average15%
    • Poor6%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Courtyard Austin Northwest/Arboretum
    Special Offer: Member Rates
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    Hotel deals
    Deals
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$135
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    • Check booking site for details
      US$136
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    • Check booking site for details
      US$136
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    Write a Review
    Reviews (284)
    There are newer reviews for Courtyard Austin Northwest/Arboretum
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    151 - 155 of 276 reviews

    Reviewed 12 November 2013

    The Courtyard was a clean, friendly hotel but it was just average. The staff at the desk were excellent and friendly. The Bistro was a little expensive. The hotel has a nice location near some shopping malls. It is what you would expect a Courtyard...More

    Thank WillyAna
    Response from CourtyardNWatx, Manager at Courtyard Austin Northwest/ArboretumResponded 15 November 2013

    I wanted to take a moment and personally thank you for filling out a Trip Advisor for our property. It is guests like yourself that not only help us improve by perfect our hotel. When you are in the Austin area again, I hope you...More

    Reviewed 11 November 2013

    I usually rate places at the highest possible and this is my first negative review. We stayed on the 31st of October. The place was crawling with drunks (I have children) that just wreaked of booze, someone urinated in the elevator, rude people all over...More

    Thank MSKI12
    Response from CourtyardNWatx, Manager at Courtyard Austin Northwest/ArboretumResponded 15 November 2013

    Thank you for taking time out of your schedule to fill out a survey on Trip Advisor. I am truly sorry that we did not meet your expectations. I know that you mentioned you weren't interested, but if you change your mind it would be...More

    Reviewed 27 October 2013

    We like the simplicity of Courtyard, and almost always give a good review. This time, the bed let us down, though. It sagged and threw the two of us toward the middle. I expect a medium firm bed, and I like the flat, no sag....More

    Thank Yrekabaker
    Response from CourtyardNWatx, Manager at Courtyard Austin Northwest/ArboretumResponded 2 November 2013

    Thank you for taking time out of your schedule to give us a review on Trip Advisor. It is guests like yourself that not only help us improve but perfect our hotel. As always,we appreciate your feedback and hope to see you staying back with...More

    Reviewed 12 October 2013

    Absolutely disgusting. Had other guests walk in thinking it was their room. Imagine if we weren't there?! I was disgusted when ghe front lobby thought it was perfectly acceptable and just said sorry. No emotion

    Thank docintraining
    Response from CourtyardNWatx, General Manager at Courtyard Austin Northwest/ArboretumResponded 15 October 2013

    We are so sorry to hear that we fell short of your expectations. Please contact our management team directly, we would be happy to resolve this issue with a refund or a complimentary invitation back to our hotel. Crystal Porter

    Reviewed 24 September 2013 via mobile

    This is a nice hotel and the staff was very friendly and accommodating. I had an issue with my first room (had a weird smell) and when I called the front desk they immediately put me in a new room. Beds are comfortable and my...More

    Thank Cathy O
    Response from CourtyardNWatx, General Manager at Courtyard Austin Northwest/ArboretumResponded 30 September 2013

    Thank you so much for taking the time to leave us a comment on Trip Advisor! We hope to you back in the Lone Star State capital soon, Hook em'! Crystal & Team CY NW

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Dry Cleaning
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    • Restaurant
    • Hot Tub
    Details
    • Price range
    • US$111 - US$274 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 102
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Orbitz, Cheap Tickets, Cancelon, Hotwire, TripOnline SA, HotelQuickly and getaroom.com so you can book your Courtyard Austin Northwest/Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin >
    • Northwest Austin
    • Also Known As
    • Courtyard By Marriott Austin Northwest/Arboretum Hotel Austin ,
    • Austin Marriott ,
    • Austin Courtyard ,
    • Courtyard Austin Northwest/Arboretum Texas
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    Traveller (23)
    Room & Suite (23)
    Dining (6)
    Pool & Beach (3)
    Hotel & Grounds (27)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
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    955 reviews
    .89 miles away
     
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    737 reviews
    .40 miles away
     
    Embassy Suites by Hilton Austin Arboretum
    925 reviews
    .09 miles away
     
    Renaissance Austin Hotel
    895 reviews
    .74 miles away
     
    Nearby Restaurants
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    .60 miles away
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    .53 miles away
    Lupe Tortilla Arbor Walk
    128 reviews
    .39 miles away
    Nearby Attractions
    The Domain
    202 reviews
    1.41 miles away
    Austin Beerworks
    18 reviews
    .71 miles away
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    17 reviews
    1.20 miles away
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    28 reviews
    1.07 miles away
    Ask a question
    Questions & Answers
    Aracely V
    4 April 2017|
    AnswerShow all 3 answers
    Response from Paula F | Reviewed this property |
    Not close at all
    0
    Votes
    Robert N
    20 March 2015|
    Answer
    Response from Aaron K | Property representative |
    Robert, We offer Starbucks coffee in the lobby 24 hours a day and our rooms have complimentary regular and decaf available for all guests to brew. Thank you!
    0
    Votes
    Room Tips
    "The room is very spacious."
    Read review
    "Great location for shopping, restaurants!"
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    "Higher floors have a nice view of the nature outdoors"
    Read review
    "Third and Fourth floors are very quiet."
    Read review
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