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Courtyard Austin-University Area

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Courtyard Austin-University Area
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120 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Canal Winchester, United States
Reviewed 3 days ago NEW

I travel frequently to Austin for work at UTAustin. This is a great location and very close to the University. It's very clean and pleasant place to stay. I can't say enough about the staff. Outstanding. I travel in the spring and the fall season to Austin. I was here last September, 2016 and when I returned in January, 2017,...

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Helpful?
Thank Melissa G
william d, General Manager at Courtyard Austin-University Area, responded to this review

The Courtyard Austin University thanks you for giving us such a glowing review. I will share with the team your comments. We hope you continue to stay with us on your visits to Austin.

Louisville, Kentucky
Reviewed 3 days ago NEWvia mobile

Just so you know, this is NOT the typical courtyard, it's an old Marriott that had been rehabbed to be kind of like a courtyard. It's ok but not what I was expecting. May sound picky but I stick with courtyard because I like the room and the lobby and the overall feel of it. This has the big hotel...

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Helpful?
Thank 431ericd
william d, General Manager at Courtyard Austin-University Area, responded to this review

We are glad that your that the service you received at the Courtyard Austin University Area met your expectations.

LUBBOCK, United States
Reviewed 1 week ago

Me and a few friends arrived at different times and wanted to be sure we stayed very close to one another. The hotel staff made sure they blocked off a area of rooms so that we would all be in the same area. It was very nice being that we all literally arrived sporadically throughout the day.

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Helpful?
Thank Que B
william d, General Manager at Courtyard Austin-University Area, responded to this review

Thank you for sharing your stay at the Courtyard Austin University Area. I will share with our staff that you appreciated them making your stay a memorable one.

Reviewed 2 weeks ago

This is property is a terrific value in the Austin market. Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people here are incredibly helpful and generous with their time and advice. Ommaney Smith at the front desk is wonderful to work with! Erin...

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Helpful?
Thank Joseph L
Management response:

The team at the Courtyard Austin University Area thank you for the kind comments. We will share with our employees that their hard work to take care of the guest is well noticed

Reviewed 2 weeks ago via mobile

This was my first time staying at this particular location and I have nothing but positive comments about the staff I encountered , specifically Bernice , the overnight security guy and the lovely little lady who runs the cafe in the mornings. By far and away this place has the most friendly and accommodating staff I've ever come across. Bernice...

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Helpful?
Thank Allen C
Management response:

The team at the Courtyard Austin University Area thank you for the kind comments. We will share with our employees that their hard work to take care of the guest is well noticed

Denver, Colorado
Reviewed 4 weeks ago

Nice hotel and quiet unless there are noisy folks in the room across from you but if you let the front desk know, it will be handled and it was. All the front desk folks were very nice but when we had an issue around 10p on a Sat. night, I called down to the front desk and within 10...

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Helpful?
Thank Ran2020
Management response:

Thank you for choosing the Courtyard Austin University Area for you hotel needs. I am glade that we met your expectations and will let share your comments with Charles and the rest of the team.

Reviewed 4 weeks ago

The room was very nice, clean and comfortable. The location was a little difficult to get to, had to ask someone in a different hotel. The day we stayed there it was very cold outside, inside the room it was easy to get the temperature comfortable and warmer. We were unable to figure out how to get a movie on...

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Helpful?
Thank Evelyn A
Management response:

Thank you for staying at the Courtyard Austin University Area Hotel. We will share comments with our team. Our hotel does not have a pay movie option. In 2017 we will be going to the new entertainment smart system where you can use your Hula, Youtube or Netflix account.

Reviewed 10 December 2016

Charles L. was so helpful in our time of need. He was so accommodating and helped us to the best of his abilities. Our stay was incredibly enjoyable and we are all so grateful for the Courtyard Marriott.

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Helpful?
1Thank Teresa L
Management response:

Thank you for your kind comments. I will share with Charles and the entire staff and let them know that their hard work is much appreciated.

Omaha, Nebraska
Reviewed 10 December 2016

We had some friends get very sick and Charles L helped us get cleaning supplies and clean up the mess! Super friendly and also gave us so much advice about the city! I hope that his manager sees this and gives him the biggest thank you from all of our group, he'll know who we are. Very accommodating of large...

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1Thank EthanMichael
Management response:

Thank you for your kind comments. I will share with Charles and the entire staff and let them know that their hard work is much appreciated.

Amsterdam, New York
Reviewed 5 December 2016

We bailed out of the Courtyard in Austin, University Area. Why, you ask? - TOILET WAS CRACKED AND SUPER GLUED! Huge crack all the way down the front. - tub filled with water when showering - 6:55 AM this morning, big black guy with a luggage cart banging on our door - I stood at the "Bistro" counter (because Courtyard...

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Helpful?
1Thank mcatalina71
Management response:

I understand your frustration, and again I apologize for what occurred during your stay. I hope the comp'd room eased your frustration. I am glad to hear that you enjoyed the Fairfield Inn, which I also manage. Courtyard has been the Official sponsor of the NFL and Superbowl for the last 3 years. To do our part in supporting our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This newly renovated Courtyard by Marriott is just a few miles north of downtown Austin, 6th Street, and the Texas State Capitol, Courtyard Austin University Area offers newly-renovated guestrooms, lobby and an onsite Bistro and outdoor pool. Our University of Texas Austin hotel is just 3 miles from the campus off Exit 238A of I-35. Modern guestrooms feature Marriott luxury bedding, flat-screen TVs and free Wi-Fi. Guests will enjoy a delicious selection of breakfast and dinner options at our Bistro. We offer a comfortable outdoor pool and fitness center that is available 24-hours. With over 1,600 sq. Ft. Of event space, business meetings are easy at Courtyard Austin University Area. ... more   less 

Additional Information about Courtyard Austin-University Area

Address: 5660 North IH-35, Austin, TX 78751
Region: United States > Texas > Austin
Price Range: £99 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Austin-University Area 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Courtyard Austin - University Area Hotel Austin
Courtyard Austin Central
Austin Marriott
Austin Courtyard
Courtyard Austin-University Area Texas
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Questions & Answers

Questions? Get answers from Courtyard Austin-University Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the opposite side of the highway for a quieter stay.”
 of 5 bubbles TravlinCarolinaGal, 19 Nov 2016 | Read review
“Request top views facing the city, makes for pleasant mornings.”
 of 5 bubbles adampF6286OT, 10 Nov 2016 | Read review
“Not sure how to, but find a way to not face (directly or indirectly) the highway.”
 of 5 bubbles JeremyG33, 5 Oct 2016 | Read review
“South facing hotels have city views”
 of 5 bubbles FrequentTripster, 1 Oct 2016 | Read review
“Go somewhere else”
 of 5 bubbles b4patti, 24 Jul 2016 | Read review
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