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Hilton Garden Inn Austin North

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#34 of 200 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
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500 Reviews from our TripAdvisor Community

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Showing 492: English reviews
Warrenville, Illinois
Reviewed 4 days ago NEW

I have stayed at this hotel many times. Good basic Hilton Garden. Friendly staff, clean rooms. My primary complaints center around the fitness center. There is only one cross trainer, and the TV screen is inoperable. Also - no exercise mat for basic stretching, and the yoga ball has gone missing.

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Helpful?
Thank Brian J
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. I will immediately inform our Maintenance team of the issues with the television. We haven't considered yoga mats in the fitness center, I think that would be a great idea and I will speak to ownership about that being available moving forward. Thank...

Spring, Texas
Reviewed 1 week ago

The front desk staff was extremely polite, courteous and professional. Alyssa, an intern from Cyprus, was particularly helpful. Christian, the manager on duty, was also very courteous and engaging. Whenever we travel to Austin, this is our hotel of choice. Very seldom have we been disappointed. My only complaint with the most recent trip is that I had to ask...

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Helpful?
Thank ajharris007
Reviewed 1 week ago via mobile

Over the years I have stayed at this hotel many times. This year, we stayed here in August and had a bad experience. The front desk help was not good and the waitress was horrible. We decided to try it again this time - mistake. When we were at the desk to check in, nobody was there for about 10...

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Helpful?
Thank Rbprr
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. I am terribly sorry about your check-in process, I know how valuable time is, especially when you're on vacation with family. I will be sure to investigate your experience and will do everything within my power to make sure it does not happen...

Reviewed 2 weeks ago via mobile

It was clean,fresh and modern. Room was spacious. Loved that it had a microwave and mini-fridge. Breakfast was not complimentary, but with their 5 star chef, it was completely reasonable. Would definitely stay again.

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Helpful?
Thank dialysisdiva
San Antonio, Texas
Reviewed 2 weeks ago

I slept better than I had in weeks. No problems, a nice safe stay for a good price. I was at a brand new Homewood Suites in a nearby city before I arrived in Austin and the amount of noise was horrible from the room above. This Garden Inn was peaceful and quiet which I needed badly.

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Helpful?
Thank I9476PEkm
Reviewed 3 weeks ago via mobile

My wife and i just got married in jamaica. On our way home to get a little local flavor and some rest before we drive back to missouri, we came here. After hearing our tale, they gave us this. Perfect

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Helpful?
1Thank Christopher E
Reviewed 3 weeks ago

The hotel is nice, the people are really friendly, the rooms clean and comfortable and the food was good... but they have no security, no cameras no security personnel. My truck was stolen out of the parking lot...yes, my 2016 F350 Platinum Edition was actually stolen...gone...never to be seen again. The hotel was very apologetic but offered me nothing for...

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Helpful?
Thank Mona T
Reviewed 4 weeks ago

We booked our room through booking.com, the price we got the room for was "discounted" through booking.com, the FAIR value of the hotel was the discounted price. The pool was awkwardly facing the Interstate and the check-in lobby, so unless you want to feel like you are on display for all to see in your swim suit, you do not...

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Helpful?
Thank Sarah S
norman, United States
Reviewed 4 weeks ago

We came last minute for a concert downtown and hotels were very pricey down there. This was a very nice hotel with very clean rooms and large lobby for gatherings. Enjoyed our stay and also appreciated how the cleaning staff WAS NOT knocking on our door at 8am. It remained quiet most of the mornings.

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Helpful?
Thank Amy F
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

Austin, United States
Reviewed 4 weeks ago

Very friendly and courteous staff. Hotel was clean and neat. Lunch and Breakfast were satisfactory but the staff went above and beyond for a great business trip. I would definitely stay again. Other than the Highway noise my stay was great!

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Helpful?
Thank Michael T
Management response:

Good Afternoon, We really appreciate the feedback and I will surely share this information with the team. Thank you for choosing the Hilton Garden Inn North Austin and we hope to see you again soon! Sincerely, Christian Ferguson -Operations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Austin North hotel is located 8 miles north of downtown Austin, offering close proximity to the Texas State Capitol, downtown entertainment district, and University of Texas. Guest rooms offer a refrigerator, microwave, adjustable Garden Sleep System beds, complimentary Wi-Fi, and 32" TV. We also feature an outdoor swimming pool, fitness room, and on-site dining and full service bar at The Garden Grille. Our renovated meeting rooms can accommodate up to 100 people and is the ideal choice for your next event. ... more   less 

Additional Information about Hilton Garden Inn Austin North

Address: 12400 North IH-35 Building C, Austin, TX 78753
Region: United States > Texas > Austin
Price Range: £69 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Austin North 3*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Priceline, Hotels.com, Booking.com and Travelocity so you can book your Hilton Garden Inn Austin North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin North Hotel Austin
Hilton Garden Inn Austin North Texas
Hotel Style:
#5 Best Value Hotel in Austin
#11 Family Hotel in Austin
#14 Business Hotel in Austin
#14 Romantic Hotel in Austin
#17 Green Hotel in Austin
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Austin North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the highway!”
 of 5 bubbles brianjS8941GZ, 4 Dec 2016 | Read review
“Ask for a room that doesn't face the interstate. The noise from the interstate at night is awful”
 of 5 bubbles AnitaS262, 30 Aug 2016 | Read review
“Best rooms on the back side overlooking a small lake that provides a nice walking path of approximately one mile.”
 of 5 bubbles LMM1945, 30 Jul 2016 | Read review
“Even numbered rooms look out on a park. Odd numbered rooms look out on the I-35”
 of 5 bubbles 523MichaelT523, 29 Jul 2016 | Read review
“nice and quiet....choose the view of the walking trail...very serene.”
 of 5 bubbles H6508XBlisab, 6 Jul 2016 | Read review
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