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Fairfield Inn & Suites Austin North/Parmer Lane

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#53 of 197 Hotels in Austin
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Fairfield Inn & Suites Austin North\/Parmer Lane
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257 Reviews from our TripAdvisor Community

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Showing 250: English reviews
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Knoxville, United States
Reviewed 1 week ago

Outstanding staff. Great location. Usual low end breakfast but the staff made up for it. I feel sorry for the Maintenance Man. Looks to be a one man show with what looks to be around 150 rooms. He is outstanding keeping the hotel looking great by himself. I hope he is paid very well.

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Helpful?
Thank 87daled
General M, General Manager at Fairfield Inn & Suites Austin North/Parmer Lane, responded to this review

We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the Austin area.

San Jose, California
Reviewed 2 weeks ago

Stayed there on Feb 7. I am Marriot gold member and stay at Marriot properties 2-3 times per month. This Fairfield-inn staff is one of the best. The minute you walk-in the lobby you feel warmly greeted. Room are nice. Descent Breakfast. Manager sent a note today. Easy location. Highly recommended.

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Thank Silic0nValleyFamily
General M, General Manager at Fairfield Inn & Suites Austin North/Parmer Lane, responded to this review

Thank you for staying with us and your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay. We hope to see you soon!

Reviewed 2 weeks ago via mobile

The team at this hotel is fantastic and the manager, Amy, is exceptional. I travel a lot for work and this is the second hotel I have stayed at, on many occasions, that is under Amy's management. Not only is it a great value for the rate, the rooms are nice and ALWAYS clean, the staff is very accommodating and...

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Thank BrandonLarry
Amy S, General Manager at Fairfield Inn & Suites Austin North/Parmer Lane, responded to this review

Brandon Larry, Thank you so much for taking the time to review your stay at our hotel! My team truly loves what they do and you can tell from their interactions with every guest. We look forward to seeing you again next time you come to Austin!

Dallas
Reviewed 3 weeks ago

While moving my son into UT it got late, so I ended up needing a hotel at the last minute. Since I had not expected to spend the night I checked in with only the clothes on my back. The front desk was kind enough to provide with with a toothbrush, toothpaste and a comb. I was pretty tired after...

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Thank Adoublem
General M, General Manager at Fairfield Inn & Suites Austin North/Parmer Lane, responded to this review

Adoublem, Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

Spring, United States
Reviewed 18 January 2017

I travel for business so I am all over the country. The people make this the best place I have ever stayed. I was in and out for 4 or 5 months and it was great. If you needed anything it was handled. You were greeted and everyone was great.

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Thank Nancy W
Amy S, General Manager at Fairfield Inn & Suites Austin North/Parmer Lane, responded to this review

Nancy, Thank you so much for taking the time to review out hotel through Trip Advisor! It was a pleasure having you stay with us throughout the 5 months period and we look forward to seeing you again when you are in Austin next!

Corpus Christi, Texas, United States
Reviewed 11 January 2017 via mobile

I use this hotel for my twice yearly business mtgs when in Austin. Fairly centrally located - easy to get in & out - near shopping & eating. Hotel is clean - free breakfast that is more than fake eggs. Indoor pool & exercise room available. Great staff who are always helpful ! A great hotel !!

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Helpful?
Thank Julie F
Amy S, General Manager at Fairfield Inn & Suites Austin North/Parmer Lane, responded to this review

Thank you so much for taking the time to review our property. We pride ourselves on providing great guest service and I am glad that was evident with you. We hope to see you on your next trip to Austin!

Reviewed 7 January 2017 via mobile

Way more than what we expected! This place is definitely a gem! Wanted to treat my parents to a nice hotel in Austin and show them around. We arrived and we were amazed. The front desk staff was very welcoming. The king suite was beautiful with 2 tvs, a huge bathroom and shower. Yummy complimentary cookies at the front desk....

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Thank holly c
Amy S, General Manager at Fairfield Inn & Suites Austin North/Parmer Lane, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Fairfield Inn & Suites Austin North was enjoyable, the staff exceeded your needs and you enjoyed the suit! Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate...

Reviewed 4 January 2017

When we checked in, I was very impressed by the super-friendly and helpful staff and the cleanliness of the foyer/front-desk. I just assumed the rest of the experience would match up - which it didn't. Unfortunately, our experience in our rooms was less than satisfying. One room had an A/C & heating unit that only had an all-or-nothing throttle. The...

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Helpful?
Thank Kyle M
Amy S, General Manager at Fairfield Inn & Suites Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your experience with us at the Fairfield Inn & Suites Austin North. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations....

Reviewed 22 December 2016 via mobile

We like to travel in the off/shoulder season because of the great values we find. This hotel was above expectation in every sense! Although it is a little sketchy to get to, with the weird highway exit, it's a gem. From Cody at the front desk to the breakfast attendant, everyone was on their toes to keep us happy. The...

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Helpful?
Thank Caylalynes
Amy S, General Manager at Fairfield Inn & Suites Austin North/Parmer Lane, responded to this review

Thank you for taking the time to review our hotel through Trip Advisor. We are delighted that your stay with the Fairfield Inn & Suites Austin North was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we...

Reviewed 15 December 2016 via mobile

This hotel was a fair price and a comfortable stay. The only downside was the amount of traffic noise coming from I-35 and Parmer. Next time I go back I'll ask for a room on the other side of the building.

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Thank d s
Amy S, General Manager at Fairfield Inn & Suites Austin North/Parmer Lane, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the Fairfield Inn & Suites Austin North was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We can definitely get you a room on the parking lot side which...

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Near Fairfield Inn & Suites Austin North/Parmer Lane

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Fairfield Inn & Suites Austin North Parmer Lane is just minutes from the music, art, and restaurants that define Austin's unique personality. It is also convenient to the North Austin Medical Center and the University of Texas. This hotel offers a complimentary breakfast buffet, indoor pool, and fitness center. This property also features spacious suites with a comfortable king or double beds, sleeper sofa, microwave, mini-fridge, complimentary high-speed Internet Access, and flat screen TV. ... more   less 

Additional Information about Fairfield Inn & Suites Austin North/Parmer Lane

Address: 12536 N Interstate 35, Austin, TX 78753-1312
Region: United States > Texas > Austin
Price Range: £91 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Austin North/Parmer Lane 2.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Austin North / Parmer Lane Hotel Austin
Fairfield Inn & Suites Austin North/Parmer Lane Texas
Hotel Style:
#11 Best Value Hotel in Austin
#33 Romantic Hotel in Austin
#42 Family Hotel in Austin
#44 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Austin North/Parmer Lane staff and other travellers.
3 questions
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Drogheda, Ireland
Portland, Oregon
11 months ago
Vidor, Texas

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Questions? Get answers from Fairfield Inn & Suites Austin North/Parmer Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Quality property and Staff”
 of 5 bubbles Silic0nValleyFamily, 9 Feb 2017 | Read review
“Get a room facing the other hotels its quieter. I was on the top floor and liked it there as well.”
 of 5 bubbles Y9152EBnancyw, 18 Jan 2017 | Read review
“All are good, but the front of the hotel is away from the roads”
 of 5 bubbles Buzzard92, 14 Nov 2016 | Read review
“Upgrade to a suite was nice!”
 of 5 bubbles Far2G0, 21 Sep 2016 | Read review
“Higher floors are quieter, and away from the ground floor”
 of 5 bubbles AVIPTravel, 13 Jul 2016 | Read review
5 of 5