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The Westin Austin at The Domain

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Traveller (167)
Room & Suite (127)
Storyboard
Overview
  • Excellent60%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
Offers from The Westin Austin at The Domain
Special Offer: Save up to 20% in TX!
Hotel deals
Offers from The Westin Austin at The Domain
Special Offer: Save up to 20% in TX!
Hotel deals
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,204)
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1,175 results
Traveller rating
666
348
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33
34
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LanguageEnglish
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666
348
94
33
34
Show reviews that mention
All reviewsheavenly bedshopping and restaurantswithin walking distancebusiness triphotel restaurantround rockbreakfast buffetfront desk stafflive musici highly recommend this hoteldefinitely stay here againfitness centerdowntownspgconferencebeddingstarbucks
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1 - 5 of 1,175 reviews
Reviewed 2 days ago

The worst experience I've ever had with front desk people. The two girls at the front desk were both rude and did nothing to help us straighten out a problem they helped create. If it were not for the manager getting involved nothing would have...More

Review collected in partnership with this hotel
Thank richwrs
Response from Lori78758, Manager at The Westin Austin at The DomainResponded yesterday

Thank you for your feedback. It our our goal to exceed guests expectations every stay and it seems we have fallen short of this goal during your recent stay with us. We would be happy to visit with you about your experience with us. Our...More

Hotel's Favourite
Reviewed 2 weeks ago

I use this hotel often when coming to Austin for work. It's in a central location, for me. Being at the Domain means I have access to lots of food, drink and shopping, if needed. There are good locations to meet and eat with co-workers,...More

Thank natlopez
Response from WestinDomain, General Manager at The Westin Austin at The DomainResponded 1 week ago

Natlopez, Thank you for sharing a great review. The hotel is the front door to all of the fun and excitement in the Domain entertainment neighborhood. We always have our mangers in the lobby each evening and morning and we would all like to say...More

Reviewed 3 days ago

As I said this is a very nice hotel. The rooms are clean. The Staff is well trained and efficient. I've stayed jere several times and it has usually been quiet but this time a wedding party caused me to call the front desk late...More

Review collected in partnership with this hotel
Thank Ed C
Reviewed 4 days ago

I paid cash for my room upon check-in. I was told that I had to pay a portion of the taxes I was exempted from, but would be refunded upon check out. When checking out, there was no initially acknowledgement of a refund owed. When...More

Review collected in partnership with this hotel
Thank pljohn1972
Response from Lori78758, Manager at The Westin Austin at The DomainResponded yesterday

Thank you for your feedback. We regret that your billing experience with us did not go well. Please know we will review the tax exempt procedures with our front desk team to ensure this doesn't happen with another guest. Please accept our apologies and we...More

Reviewed 1 week ago via mobile

This is my second time to stay at the Westin at The Domain, and on par with the first time, we had a wonderful experience. I had to switch rooms because mine did not have a bathtub, only a shower. The concierge at the front...More

Thank Natalie W
Response from Clarissa M, Sales Coordinator at The Westin Austin at The DomainResponded 3 days ago

Thank you for your feedback Natalie, we greatly appreciate you and are delighted to know you enjoyed your time with us! We will make sure to spread your words to our operations team, we thank you and wish you well!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free Internet
Bar/Lounge
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$173 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Austin
#17 Luxury Hotel in Austin
#18 Romantic Hotel in Austin
#19 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$173 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Austin
#17 Luxury Hotel in Austin
#18 Romantic Hotel in Austin
#19 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (167)
Room & Suite (127)
Pool & Beach (27)
Dining (21)
Amenities (31)
Business Centre & Event Rooms (7)
Questions & Answers
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Room Tips
"In several stays I've not found a bad room."
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"Loved the pull down screen for no sun coming in and darkness to sleep. Everything else was good."
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"House Keeping Excellent!"
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"Get a room away from the elevators."
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