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30/07/2017 31/07/2017
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    Extended Stay America - Austin - Northwest - Research Park

    12424 Research Blvd, Austin, TX 78759-2315
    Hotel website
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    30/07/2017 31/07/2017
    Savings alert: 21% below average rate

    The price you found is 21% lower than this hotel's average rate of US$102/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$81
    US$82
    US$82
    Traveller (27)
    Room & Suite (15)
    Dining (1)
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    Overview
    • Excellent21%
    • Very good16%
    • Average13%
    • Poor12%
    • Terrible38%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Room Service
    Family Rooms
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Centre
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - Northwest - Research Park
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    Hotel deals
    Extended Stay America - Austin - Northwest - Lakeline Mall
    91 reviews
    #141 of 203 hotels in Austin
     
    WoodSpring Suites Austin Aquarium
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    Extended Stay America - Austin - Arboretum - North
    51 reviews
    #151 of 203 hotels in Austin
     
    Extended Stay America - Austin - Round Rock - South
    79 reviews
    #171 of 203 hotels in Austin
     
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    Rooms
    30 Jul31 Jul
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (114)
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    1 - 5 of 114 reviews

    Reviewed 2 days ago

    I would give 3 for service if they gave me breakfast during my stay as it should be. My reservation inlcude breakfast but during my stay for five days I had no breakfast at all. The receptionist said it was due to late supply which...More

    Review collected in partnership with Extended Stay
    Thank anonymousK8821JB
    Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Research ParkResponded yesterday

    We’re sorry to know you were unable to start your day well due to our lack of breakfast stock. We will share your concern with our team to ensure inventory is managed efficiently. Thank you for bringing this to our attention. We hope to see...More

    Reviewed 4 days ago

    Bugs, unsanitary, completely uncomfortable. I can not imagine a scenario where I would suggest staying here. Would advise to stay away if you can. The staff did a reasonably good job, but this hotel is absolutely gross!More

    Review collected in partnership with Extended Stay
    Thank jamesbW287OW
    Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Research ParkResponded 2 days ago

    Thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. We are taking steps to ensure...More

    Reviewed 4 days ago

    Odor was terrible, humid carpet, no sheets, mattress of sofa with big spot, have pictures. Pool dirty, close, not advice before, no breakfast as told before reservation. No change of room was offered.More

    Review collected in partnership with Extended Stay
    Thank mariagK334AJ
    Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Research ParkResponded 3 days ago

    Thank you for your feedback. I apologize for not living up to our commitment to clean, fresh accommodations during your stay. I am working with my housekeeping department to make sure all procedures are being followed so this does not happen again. We hope you...More

    Reviewed 3 weeks ago

    * Room was cleaned, but trash was not pulled in the kitchen. * Toilet seat falling off as you seat on it * room partition door almost fell on my Kids. Should have been taken off before we check in. It is a safety hazard....More

    Review collected in partnership with Extended Stay
    Thank J3554QHelizabetho
    Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Research ParkResponded 2 weeks ago

    Thanks for evaluating your stay. We are glad to read you liked our Front Desk associates and liked some aspects of your room. I will share your compliments with him. That being said, we are sorry for the cleanliness issues you encountered while here. We...More

    Reviewed 3 weeks ago

    If it weren't for the front desk staff, this hotel would be rated as terrible. As it is, the room was dirty and smelled. The entire hotel could use a makeover but at the very least should be clean. Maybe other rooms in the hotel...More

    Review collected in partnership with Extended Stay
    Thank jaustineh
    Response from 00esa, General Manager at Extended Stay America - Austin - Northwest - Research ParkResponded 3 weeks ago

    Thank you for your feedback. Although you were pleased with our Front Desk service, we are extremely sorry for the cleanliness issue you encountered in your room and deeply regret the inconvenience it caused. I have shared your concerns with my Housekeeping team to take...More

    Extended Stay America - Austin - Northwest - Lakeline Mall
    91 reviews
    #141 of 203 hotels in Austin
     
    WoodSpring Suites Austin Aquarium
    65 reviews
    #124 of 203 hotels in Austin
     
    Extended Stay America - Austin - Arboretum - North
    51 reviews
    #151 of 203 hotels in Austin
     
    Extended Stay America - Austin - Round Rock - South
    79 reviews
    #171 of 203 hotels in Austin
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$75 - US$127 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Extended Stay, Hotels.com, Priceline, Travelocity, TripOnline SA, Hotwire and Cancelon so you can book your Extended Stay America - Austin - Northwest - Research Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Extended Stay Deluxe Austin-Northwest-Research Park Hotel Austin ,
    • Extended Stay Austin ,
    • Austin Extended Stay ,
    • Extended Stay America - Austin - Northwest - Research Park Texas
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    Traveller (27)
    Room & Suite (15)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (21)
    Bathroom (6)
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Security will be better for rooms located near the lobby."
    Read review
    "Find another hotel."
    Read review
    "My best advice is to avoid staying here especially with your family and kids"
    Read review
    "Don't. Not at this location,"
    Read review
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