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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
I am sad to say my stay was not so well. The staff was quite friendly and accomodating but the hotel itself was terrible. The first room though i requested online to be non-smoking was smoking. I changed rooms. The next day while filling the...More
Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 3 days ago
Bright, I apologize for the cleanliness and maintenance issues you experienced in your rooms. Rest assured we will be working to address the concerns you outlined. I have shared your feedback with my housekeeping and maintenance teams to take the corrective actions. We hope you...More
I have stayed here several times in the past. I made reservations so checking in was no problem. The Coustomer Service Representative had my room ready upon my arival.All the members of staff are friendly and informative. Extra towels were provided to me upon request...More
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Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 13 July 2017
Thank you for your review filled with so many kind comments and making us your home away from home. We are thrilled to know you loved each and every aspect of your trip, particularly our outstanding service and your spotless room. We hope to welcome...More
If you are looking for a 'cheap' hotel, this is the place. Just remember you get what you pay for. The room smelled stale & old. The kitchen cabinets were the old white formica with oak trim. Carpet was filthy. After the first night I...More
Thank bill a
Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 4 weeks ago
Please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has been...More
The room was horrible: bathtub wasn't clean.. it was filthy and no shower curtain, the screws on the door lock were so loose they were falling out, there was a kitchenette without a single cup, glass, pot, pan, cutlery -nothing, the closet door was a...More
Thank Stephen G
Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 29 July 2017
It is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not...More
On the good side: the bed was made. I was thankful that the door locked but upon reflection, I would think that most people would be wary of breaking in to any of these rooms.
On the bad side: the whole place was filthy -...More
Thank Padraic O
Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 27 July 2017
Our goals are to welcome our guests with friendly and helpful service and carry that through our guests entire stay. We also want our guests to arrive to a clean, fresh and well maintained suite so they can relax and be comfortable. We apologize...More
US$67 - US$137 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Homestead Austin / Arboretum Hotel Austin ,
Extended Stay America - Austin - Arboretum South Texas