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Extended Stay America - Austin - Downtown - 6th St.

347 reviews
#155 of 203 Hotels in Austin
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Traveller (62)
Room & Suite (42)
Dining (2)
Overview
  • Excellent18%
  • Very good27%
  • Average25%
  • Poor11%
  • Terrible19%
Travellers talk about
“great location”(65 reviews)
“kitchen area”(7 reviews)
“grab and go”(5 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Wheelchair access
Self-Serve Laundry
Breakfast included
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Austin - Downtown - 6th St.
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (347)Write a Review
There are newer reviews for Extended Stay America - Austin - Downtown - 6th St.
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11 - 15 of 328 reviews
Reviewed 2 October 2017

One of the dirtiest hotels we ever stayed in. Smells like smoke and vomit!! Rooms are dirty, bathroom full of mold, towels paper thin! Please do not spend $150.00 per night on this dump! The location is great, cannot believe that this prime spot for...More

Thank Cecile D
Response from 00esa, Manager at Extended Stay America - Austin - Downtown - 6th St.Responded 3 October 2017

Cecile, thank you for your candid review. Although you liked our location, we apologize for the cleanliness issues you experienced here and regret the inconvenience it caused. We will address this matter with our housekeeping associates immediately to take corrective action so that it does...More

Reviewed 13 August 2017

Not bad for the convenient location and overall price.. the cleanliness and service were pretty good, although the rooms looked a little outdated. I would definitely return and recommend it to friends and family 😉More

Review collected in partnership with Extended Stay
1  Thank Vanessa B
Response from 00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St.Responded 14 August 2017

Thank you for being our guest at Extended Stay America - Austin - Downtown - 6th St. We are glad to know our location was ideal for your trip and that you liked the good value we offer. It was a pleasure having you here,...More

Reviewed 8 August 2017

I like Extended Stay, but I love the staff member who checked me in - Denisha. Her greeting was the kind that I have come to expect at 4- and 5-star hotels. My choice to stay at this location was partially due to the proximity...More

Review collected in partnership with Extended Stay
Thank Trevor C
Response from 00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St.Responded 10 August 2017

Thank you for being our guest at Extended Stay America - Austin - Downtown - 6th St. It’s a pleasure knowing you stayed with us while you were here to attend a conference, and we were pleased to read that Denisha went out of her...More

Reviewed 8 August 2017

Where do I start. I got my CC charged twice for my stay for some reason, and now I am waiting for it to be refunded. Which they informed me they did that when I was checking out. Maybe I missed it some where in...More

Review collected in partnership with Extended Stay
Thank 190alishah
Response from 00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St.Responded 11 August 2017

Thank you for selecting our hotel for your recent visit to the Austin Downtown area. We are happy to know our location was perfect for your trip. We do apologize for the unintentional billing error as well as the other deficiencies you identified in your...More

Reviewed 5 August 2017

my room was actually trashed dirty in the kitchen food and chips in the cabinet the hot water took literally 5 mins to heat up. the breakfast was horrendous and the staff's reply when I inquired about was rude and further more so when my...More

Review collected in partnership with Extended Stay
Thank Sara D
Response from 00esa, General Manager at Extended Stay America - Austin - Downtown - 6th St.Responded 6 August 2017

Sara, we are disheartened to read your review. Please accept our sincere apologies for the problems you encountered and the inconvenience they caused. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$133 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$133 - US$318 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (62)
Room & Suite (42)
Dining (2)
Hotel & Grounds (31)
Bathroom (6)
Questions & Answers
Ask a question
Cynthia M
8 March 2017|
Answer
Response from Larry W | Reviewed this property |
Not sure but most hotels have a 21 yr minimum.
0
Votes
soxskier
15 October 2016|
AnswerShow all 2 answers
Response from seagsza | Reviewed this property |
Worked fine for us
0
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MoonlightNest
28 September 2016|
AnswerShow all 2 answers
Response from seagsza | Reviewed this property |
We couldn't get rubber at the time but local cabs everywhere
0
Votes
Room Tips
"Avoid at all costs!"
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"High floor not facing street"
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"Not an option if you have to stay little longer."
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"Ask for an upper floor"
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