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SpringHill Suites Austin South

SpringHill SuitesUS$149*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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SpringHill Suites Austin South
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257 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Houston
Reviewed 6 March 2015

I am very loyal to Marriott and travel frequently so I think I am a fairly resilient traveler. This stay tested my loyalty. The lobby, guest rooms, hallways, elevators and pool areunder massive renovation. I had to dodge construction workers with equipment in the hallways and the noise never stopped. While they have signs posted stating that the construction is...

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Helpful?
Thank SeriousBiz
Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thank you for choosing the Springhill Suites during your recent trip to Austin. We are sorry the hotel did not meet your expectations due to the renovation. Once the project is complete we hope you will give us another opportunity to provide the usual service and amenities our loyal guests have come to expect.

Texas
Reviewed 3 March 2015

We have been staying at the various Marriott properties in this area for the past year. This was our second stay at this particular property. It is a convenient location and the staff is friendly and accommodating. Just a couple of problems with this stay. They are undergoing a substantial renovation. We did receive notice from the property manager a...

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Helpful?
Thank wcszen
Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thank you for choosing the Springhill Suites during your recent trip to Austin. We are sorry the hotel did not meet your expectations due to the renovation. Once the project is complete we hope you will give us another opportunity to provide the usual service and amenities our loyal guests have come to expect.

Blacksburg, Virginia
Reviewed 18 January 2015

Stayed here last year and had noticed things looked tired. Well that is changing and they are busy with renovations. It was nice to see things spruced up - they seem to be doing it in installments. My room was comfortable and very clean. The staff were very nice and helpful. The shuttle driver was amazing. He took us downtown...

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Helpful?
Thank 84Hokie
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for posting your review. We appreciate the understanding while we are under renovation. The project will be complete in March. We look forward to seeing you the next time your travels bring you to Austin!

New York City, New York
Reviewed 3 January 2015

I don't normally stay at chain hotels but we changed our flights and arrived in Austin one night early and our downtown hotel was unable to accommodate us for the additional night as our visit, unbeknownst to us when we booked, took place during a race weekend. The friends with whom we traveled had a voucher for a free night...

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Helpful?
1Thank nycyogini
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for giving the Springhill Suites a chance. We appreciate the detailed account of your experience and recognition of the staff.

Chicago, Illinois
Reviewed 30 December 2014 via mobile

Everyone that works here is super nice! This hotel could not have a friendlier staff. But, the hotel is under construction. The pool is cold and there is no where to eat for the "Complimentary breakfast". They have 2 rooms for the breakfast area, and in the tiny refrigerators are the frozen breakfast sandwiches. It's uncomfortable to be in line...

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Helpful?
Thank Carla J
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Please accept our apologies for the inconvenience you experienced resulting from our current renovation. Your feedback and comments regarding the efforts of the staff is greatly appreciated. The renovation will be complete in March and we hope you will give us another chance if traveling back to Austin.

Bulverde, Texas
Reviewed 21 December 2014

I was pretty pleased with our stay. Very friendly staff at check -in informed us about renovation construction going on, but took the extra time to track down a room several floors away from the work so we'd have less noise. They also posted info regarding construction times (which were very reasonable) and they seemed to stick to those time...

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Helpful?
1Thank Birdnerdmel
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

We are happy to hear you appreciated the staff’s service and found the room comfortable. Thank you for understanding the hotel is currently in a transition period while under renovation. We hope to see you again when your travels bring you back to Austin.

Dallas, Texas
Reviewed 20 December 2014

I do not know if this is a franchise operation or not, but I cannot imagine Marriott letting a place get this run down. It is clear that no capital has been spent to replace or upgrade the furniture, rooms, linens, carpet or bedding at this hotel since the day it opened. The sheets were see-through and stained (clean, but...

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Helpful?
1Thank WineLover75206
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

We are sorry to learn you were unhappy with the accommodations. I see you were our guest in November just a few weeks prior to the start of our renovation. The hotel is currently undergoing a full renovation scheduled for completion at the end of February.

Roswell, New Mexico
Reviewed 1 December 2014

The staff is very friendly and helpful at this hotel. The room was clean with the exception that the windows outside need attention. The breakfast had a variety of choices and the food was very fresh. The hotel is convenient to I35 and not hard to get to, which is a big plus in Austin. That does make the room...

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Helpful?
Thank rowtreeman
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for reviewing your stay with us. We appreciate your recognition of the staff’s efforts.

Houston, Texas
Reviewed 12 November 2014

Stayed here for an over-nighter when traveling for business in Austin. I stayed at this property back in 2000 for 5 weeks when it first opened. Other than the updated breakfast area it looks exactly the same...including the rooms(even though the website says they were updated in 2007). Again, nothing wrong with this hotel and they have a very friendly...

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Helpful?
Thank thescoop01
Katrina G, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for posting your review. We appreciate all honest feedback from our guests. The hotel is indeed scheduled to undergo a full renovation starting December 1st. We hope you will give us another chance when you travels bring you back to Austin.

Lebanon, New Hampshire
Reviewed 10 November 2014

The location for this hotel is very convenient to get to. Parking was a little tight the first night so I parked at the Marriott next door. Marriott has four hotels in a row on this strip (Fairfield Inn, Springhill Suites, Courtyard, and the Residence Inn). The staff was very friendly and the morning breakfast was the quality expected from...

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Helpful?
Thank Tia L
Katrina G, Manager at SpringHill Suites Austin South, responded to this review

Thank you for posting your review Tia! We appreciate such detailed feedback that allows us to address issues and improve our guests overall experience. Thank you for complimenting the staff and we hope to see you again when you are in the Austin area again.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The SpringHill Suites Austin South has been renovated! Located just off IH-35 and 8 miles from AUS Airport, our south Austin hotel features renovated suites with microwaves, mini-fridges and 25% more space than traditional Austin Airport hotel rooms. Just six miles from downtown Austin, we offer a free evening shuttle to 6th Street, the convention center and UT Austin. Guests love our free amenities including hot breakfast, WiFi, parking and indoor pool and 24-hour gym. Choose the newly-renovate SpringHill Suites Austin South and you'll see why we're a top choice among Austin Airport hotels. ... more   less 

Additional Information about SpringHill Suites Austin South

Address: 4501 S Interstate 35, Austin, TX 78744-1803
Region: United States > Texas > Austin
Price Range: £97 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin South 3*
Number of rooms: 152
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Also Known As:
Springhill Suites Austin South Hotel Austin
SpringHill Suites Austin South Texas
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Austin South staff and other travellers.
1 question
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Hawaii
over a year ago

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Questions? Get answers from SpringHill Suites Austin South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Read review”
NOLASIA, 23 Dec 2016 | Read review
5 of 5
SpringHill Suites
US$149* /night
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TripAdvisorUS$149
HotelQuicklyUS$192
Booking.comUS$153
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Prices are for 1 room, 2 adults
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