A great looking hotel, unfortunately the operations are not cuswtomer friendly from a hospitality perspective and do not consider this hotel to be well run. There are some wonderful people working here and others that fall off the scale. Be sure to double check your pricing if…
This hotel was amazing! When I checked in I was given two bottles of water as amenities and told about the other amenities available to me. The room was very comfortable and clean. The staff was very friendly (front desk, breakfast attendents, parking attendent, even…
Great location in DT Austin. Walkable to all the hot spots. Staff was great and rooms were clean. I would stay here again. Don't forget the manager's reception and comp breakfast. On the corner, connected to the hotel is a little French restaurant that's really great too.
I booked a room with a credit card but then didn't have that credit card at check in. As a result, they have charged both my credit card and the debit card I had on me. I still haven't gotten a refund.
Stayed here for 6 nights on business. Great location close to the uni, capital building and bullock state museum. The rooms were clean, quiet and breakfast was a good spread. I could walk basically everywhere from this location
"Higher floors less susceptible to traffic noise"
"it was quiet, clean, comfortable beds"
"The king room was the perfect size for a couple."
"The property was just 4-5 blocks away from the Austin Bat viewing platform along the Colorado River and was a fun outing."
"High floors away from elevator facing back of property (pool). Rooms facing San Jacinto and near elevator shafts can be noisy."