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Hampton Inn & Suites Austin Downtown

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#25 of 197 Hotels in Austin
Certificate of Excellence
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Hampton Inn & Suites Austin Downtown
Hampton Inn & Suites Austin Downtown
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959 Reviews from our TripAdvisor Community

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Showing 949: English reviews
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san antonio
Reviewed 3 days ago NEWvia mobile

Great location downtown and to the convention center. Easy to get to. Rooms were very nice and the staff was great. Breakfast was fine but always the same. The only drawback is the quite expensive valet parking!!

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Helpful?
Thank BluePlate-Now
San Diego, CA
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Stayed one night to explore Austin. Great location within walking distance to 6th street. Valets were outstanding with great suggestions. Walked to Cooper's BBQ which was excellent. Walked to Capitol at night and back to 6th street for some music. The next morning we walked to the river. Kris the valet loaded all of the luggage into our car while...

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Helpful?
Thank LuvsBaseball
About Hotel's Favourite Review
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear LuvsBaseball, Thank you for taking the time to review our hotel. We are happy you had a chance to explore Austin during your stay with us. Our location definitely makes it easy to see everything Austin has to offer. I will be sure to pass y our accolades to Kris and the rest of the Valet team. Thank you...

Norman, Oklahoma
Reviewed 4 days ago NEW

I booked this hotel as part of a conference. Had to change plans and they were very accommodating. Hotel lobby was lovely, room was clean and comfortable. Staff was friendly and guided me to things I needed such as "best place for a run", "best Mexican restaurant within walking distance", etc. Only have valet service, no self-parking which was actually...

Review collected in partnership with Hampton
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Helpful?
Thank klawilliam
Austin, United States
Reviewed 5 days ago NEW

Great location, right in the heart of downtown Austin with lots of (chain) restaurants nearby, and just a couple of short blocks from the convention center. But I was here during SXSW and it was ridiculously expensive at $750-800/night.

Review collected in partnership with Hampton
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Helpful?
Thank trishl988
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear Trishl988, Thank you for the five star review! We are happy that you enjoyed your interactions with our staff and location. We understand that there can be some sticker shock during SXSW, but luckily it only happens once per year. We always remain one of the best values in Austin regardless of the time of year. Thank you for...

Peterborough, United Kingdom
Reviewed 6 days ago NEWvia mobile

We stayed here for SXSW and the location was ideal, close enough to be within a few minutes of the action but far enough away to leave most of the cacophony behind. We were in room 1608 which was clean and spacious and everything we needed. However, there was as constant high pitched hum which we took to be the...

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Helpful?
1Thank AdventureCapitalist6
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear AdventureCapitalist6, Thank you for taking the time to review our hotel. We are glad is seems you enjoyed your stay with us overall. Please access our apologies for any humming noise on the 16th floor. I will be forwarding your comment to our maintenance department to address. Thank you for choosing the Hampton Inn & Suites. We hope to...

CT
Reviewed 1 week ago via mobile

I have stayed here several times in the past 6-8 months. The location is perfect for people looking to be far downtown. It's a few minute walk to Rainey, 6th St and Congress for dinner and nightlife. The property itself seems well maintained but offers very little in the way of frills. The free breakfast and happy hour are nice...

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Helpful?
Thank BAvallone
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear BAvallone, Thank you for your review. We are happy you found our prime location to meet your needs. Hampton Inn & Suites was designed for the guest that wants a comfortable, well appointed room and exceptional service without all of the frills of some of our other brands such as Hilton. We are dedicated in providing a consistent experience...

Dallas, Texas
Reviewed 1 week ago

So if you're going to Austin for a normal weekend, our review of the Hampton Inn might seem a bit skewed. I was in Austin for SXSW which is a whole other beast altogether. So this review is going to reflect my time at SXSW. If you've been to Austin during SXSW you know it's a madhouse. The Hampton Inn...

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Helpful?
Thank MarriedNoChildren
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear MarriedNoChildren, Thank you for taking the time to review our hotel. We are happy we were able to provide a little tranquility in the hustle and bustle of SXSW without sacrificing location. Please accept our sincere apologies for any inconvenience with your form of payment. Fraud has increased significantly in the past few years, so we have to be...

Los Angeles
Reviewed 1 week ago

I arrived at midnight. I am a diamond Hilton member. The check in desk could not find my reservation after asking my name. I then suggested he look at my driver's license. When he did, this rude individual accused of mispronouncing my name! Next. I check into my room. It smells moldy. I went to put away my stuff anyway,...

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Helpful?
Thank ScottandLaurie
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear ScottandLaurie, Thank you for your review. Please accept our sincere apologies that it appears that your room was not up to standard. We know that as a Hilton Honors Diamond member that you travel often and know what a quality hotel experience looks like. I can ensure you this is an isolated incident. I will be sharing your comments...

West Orange, New Jersey
Reviewed 2 weeks ago

Had my reservation cancelled. When I turned up was told I t was cancelled. Charged a cancellation fee even though I stayed there. They never told me and I only saw it on my credit card statement. No one followed up with me on this even though they promised they would

Review collected in partnership with Hampton
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Helpful?
Thank rhondaa830
Ramon Cardona C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Sunny Day for Hospitality, Thank you for taken a moment out of your day to comment on your recent stay at the Hampton Inn & Suites Austin Downtown. Were we take pleasure in creating memorable moments for all of our guest. We sincerely appreciate your feedback as we continually working to improve our guest experience.

Reviewed 3 weeks ago via mobile

Great hotel in a good location. But the staff is not very helpful nor did they want to or try to help. Incompetent workers. Just a few examples I called ahead to get a feather free room. Girl had no clue what I was talking about. But was not done when I arrived so had to wait. Asked if there...

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Helpful?
Thank Jillybean364
Corynn H, General Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear Jillybean364, Thank you for your review. Please accept our sincere apologies that the service you received during your stay seems to have fallen below both your and our expectations. This is certainly not indicative of the level of service that guests should expect at our hotel. I will be share your comments with the appropriate members of our team,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton Inn & Suites Austin Downtown hotel is the perfect location to help you enjoy your downtown Austin activities. Austin is known as the 'Live Music Capitol of the World,' and we help you enjoy it by placing you right next to Sixth Street as well the University of Texas Austin and the Texas State Capitol. Our hotel brings a New Orleans style to Texas with our Bourbon Street style, fitting right in with the "Keep Austin Weird" theme. ... more   less 

Additional Information about Hampton Inn & Suites Austin Downtown

Address: 200 San Jacinto Blvd, Austin, TX 78701-4028
Region: United States > Texas > Austin
Price Range: £159 - £415 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Austin Downtown 3*
Number of rooms: 209
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz, Hotels.com, Priceline and Travelocity so you can book your Hampton Inn & Suites Austin Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Austin Downtown Hotel Austin
Hampton Inn And Suites Austin Downtown
Hampton Inn Austin
Austin Hampton Inn
Hampton Inn & Suites Austin Downtown Texas
Hotel Style:
#17 Business Hotel in Austin
#22 Romantic Hotel in Austin
#55 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Austin Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Austin Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure it is clean before checkin in”
 of 5 bubbles ScottandLaurie, 15 Mar 2017 | Read review
“Try for a room that faces the front of the hotel, otherwise you're looking at the JW Marriott and not much else.”
 of 5 bubbles dustins442, 10 Nov 2016 | Read review
“I stayed on the 10th floor - quiet and quick access to elevators”
 of 5 bubbles Texassnowbird, 30 Oct 2016 | Read review
“Get to breakfast early to get the best stuff”
 of 5 bubbles P6530MKjessicam, 29 Oct 2016 | Read review
“Even on the 9th floor, the street noise was pretty loud. I'm not sure if a room on one of the higher floors would help.”
 of 5 bubbles CheapThrills, 12 Sep 2016 | Read review
5 of 5