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Extended Stay America - Austin - Round Rock - South

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Traveller (36)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent38%
  • Very good13%
  • Average8%
  • Poor11%
  • Terrible30%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair access
Self-Serve Laundry
2 Star Hotel
All hotel details
Additional information
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Offers from Extended Stay America - Austin - Round Rock - South
Special Offer: Save up to 10% TODAY!
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Reviews (101)
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31
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All reviewssouth locationregional managergreat customer servicestar hotelfront desk staffa great staylaundryjasonfreewaykitchenette
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1 - 5 of 99 reviews
Reviewed 4 weeks ago via mobile

Great service and enjoying our visit here. We never had any complaints ,and they fixed anything if we needed anything fixed. Staff is very accommodating ,nice and cheerful. Laundry room is always clean

Thank Paris S
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - SouthResponded 4 weeks ago

Paris, thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and your comfortable room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

Hotel's Favourite
Reviewed 21 December 2017

I always stay here when I am in town. The Guest Service Specialist named KayKay is always very friendly and informative about all the anninities that are offered here. The rooms are always clean, and cozy, and stocked with plenty of fresh towels.More

Review collected in partnership with this hotel
Thank winterk2017
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - SouthResponded 22 December 2017

Thank you so much for the amazing review! We are thrilled you enjoyed your stay at Extended Stay America, and it is great to know you were comfortable at our hotel. We really appreciate the nice feedback about our friendly team members. We will share...More

Reviewed 4 weeks ago via mobile

Monique was great she did a great job with making me feel welcome. Crystal also made sure that when I was checked in that I could have extra towels if needed. The hotel is nicely located and easy to find next to the I 35.More

Thank Mark M
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - SouthResponded 4 weeks ago

Mark, thank you for staying at Extended Stay America. We are delighted to read you liked our convenient location and courteous service. We will be sure to share your compliments with the team, especially Monique & Crystal. It was a pleasure to have you as...More

Reviewed 4 weeks ago via mobile

I enjoyed my stay. Easy check in. Monique is the best assistant manager. Crystal is awesome too. Jason is the best maintenance person around! He is always working hard and he never stops smiling. This isn't a 4 star hotel. It is a budget friendly...More

Thank Stephanie D
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - SouthResponded 4 weeks ago

Stephanie, thank you for recommending Extended Stay America and for the wonderful feedback. We are glad to know you loved most aspects of our hotel and had an excellent stay. Thanks for recognizing our staff for doing a great job. Your compliments will be shared...More

Reviewed 2 May 2018

The carpet in the hallways, sitting room and my bedroom were &^%$#$% disgusting, stains everywhere..... I thought that was the worst part, I had bites on my back and came home finding out they were bed bugs!!!!!!More

Thank Char L
Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - SouthResponded 5 May 2018

Thank you for being our guest and for taking time to leave feedback. Please know that we have strict policies and procedures in place to prevent issues of this nature. However, we would appreciate additional information to identify the room you occupied so we may...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$70 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#71 Business Hotel in Austin
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$70 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#71 Business Hotel in Austin
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (36)
Room & Suite (12)
Dining (1)
Questions & Answers
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Room Tips
"My room had bed bugs, not sure about anyone else's room and carpet everywhere was so stained...."
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"30/60/90 make sure to ask for the EPP program for lower rates"
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"keep it clean and picked up"
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"If you plan on laundry chores let them know so you can be near the facilities."
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