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Doubletree by Hilton Hotel Austin

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#54 of 197 Hotels in Austin
GreenLeadersBronze level
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Doubletree by Hilton Hotel Austin
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1,200 Reviews from our TripAdvisor Community

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Showing 1,189: English reviews
Tulsa, United States
Reviewed 6 October 2014

During my stay at the DoubleTree Hotell, the facility and service provided were top quality. Each hotel staff I encountered was welcoming and provided quality service which showed that they appreciated my business.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cassandra O
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Cassandra O, Thank you for choosing the Doubletree by Hilton Austin hotel for your recent business trip to Austin. I was happy to read that our staff was welcoming and accommodating during your stay. Our staff strives on providing excellent customer service and they will enjoy hearing your remarks. Thank you again, and we look forward to welcoming you...

Austin, United States
Reviewed 6 October 2014

Everything was very clean and ready for me when I arrived. I liked having the option of electing not to have room/maid service for a couple of the days while I was there to save on towels/water usage. I received Hilton H Honors points for that or I could have used $5.00 per day for food or beverages in the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lynette D
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Lynette D, Thank you for taking the time to write about the Doubletree by Hilton Austin Hotel. I was thrilled to read that you participated in and enjoyed our Green Choice Program. We look forward to welcoming you back the next time you are in Austin. All the Best, John Magnuson Guest Services Manager

Reviewed 6 October 2014

Very comfortable room! Dining was convenient and good. Parking was a little challenging, but valet helped. Meeting rooms were convenient. Food and drinks for the meetings were good and easy to serve ourselves. We were unable to get the special rate quoted for the event, but our room was really nice and roomy.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 186cecilew
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear 186cecilew, Thank you for providing feedback about the Doubletree by Hilton Austin Hotel during your recent conference. Our Banquet staff works very hard to ensure every guest has a great experience. I will be sure to pass along the kind comments. We look forward to welcoming you back the next time you are in Austin. Warm Regards, John Magnuson...

Austin, United States
Reviewed 6 October 2014

I stayed 3 nights here for a seminar this past week. The food was amazing, hospitality was awesome, & the beds sleep WONDERFUL. The one down fall-the room never got cool. The room was very humid and maybe somewhat dated. Other than that I would stay here again for sure.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Morgan N
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Morgan N, Thank you for your recent remarks of the Doubletree by Hilton Austin Hotel. I was thrilled to read that your overall stay was satisfactory, and I will be passing them along to our staff. We cannot wait to welcome you back in the future. Best Wishes, John Magnuson Guest Services Manager

Houston, United States
Reviewed 6 October 2014

This hotel was so cold, wet and musty. The lobby couches were wet when you sat on them and when I got up my pants were damp. The room wasn't much better either. Everything seemed wet and moist. Had a musty smell to it. Will never stay here again.

Review collected in partnership with DoubleTree by Hilton
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Thank Julee K
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Julee K, Thank you for taking the time to write about your recent trip to Austin. Please accept my most sincere apologies for the condition issues you encountered in your room, this is not acceptable to us and I assure you that we will be following up appropriately. I would like to have the opportunity to discuss your stay...

Louisville, Kentucky
Reviewed 5 October 2014

Downtown was booked up due to Keller Williams conference. So, my meeting planner put us here. I checked in at 4:30ish...claimed to have put me in a room away from elevator, but that was not the case. Upgraded me to a bigger room away from elevator but it wouldn't be ready for another few hours. Major hassle, but front desk...

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Helpful?
Thank Discipline1
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Discipline1, Thank you for providing such thorough detail about your recent stay at the Doubletree by Hilton Austin hotel. I want to sincerely apologize for any inconvenience you encountered during your stay and I can assure you these issues will be addressed and rectified accordingly. If there is anything I can do to be of service, my contact information...

Joshua, United States
Reviewed 3 October 2014

Incredibly comfortable bed, spacious hot tub, large, warm chocolate chip cookies from the front desk. Staff was first rate. Three restaurants within a very short walking distance. Easy access to the freeway. Overall, a great stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank David B
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear David B, Thank you for your recent comments about the Doubletree by Hilton Austin Hotel. I was thrilled to read you enjoyed our signature Sweet Dreams beds and that your interactions with our staff were positive. I will be sure to pass along your kind comments. We are looking forward to welcoming you back in the future. Best Wishes,...

Sugarland, United States
Reviewed 3 October 2014

My colleague and I stayed here for a business conference and at check in had a problem with the reservations. The manager quickly and efficiently solved the problem and even honored the rate. The hotel is extremely clean. Furnishings, carpet and fixtures all up to date and not worn. Will stay here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Victoria C
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Victoria C, Thank you for writing about your experience at the Doubletree by Hilton Austin Hotel. It was a pleasure accommodating you and your colleague, please accept my apologies for the initial challenge with your reservation but it appears that you enjoyed the remainder of your stay. We hope you will choose to stay with us again on your...

Little Elm, Texas, United States
Reviewed 2 October 2014

the hotel was great and very nice. the staff was helpful and very friendly. we stayed here needing to be close to downtown. this hotel is a short cab ride from downtown. you can save a ton of money, and this hotel is extremely nice. you will not be disappointed.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bryson C
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Bryson C, Thank you for taking the time to share feedback about your stay at the Doubletree by Hilton Austin Hotel. I was pleased to read that you enjoyed our central location, along with our helpful staff. We encourage them to go above and beyond the call of duty to ensure every guest has a great stay. Sincerely, John...

Amarillo, United States
Reviewed 2 October 2014

This is our third time to stay in this hotel. We have not been disappointed any time we've stayed. The rooms are clean and quiet. The front desk staff is helpful and pleasant. We will stay here again!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Brenda W
John M, Guest Services Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Brenda W, Thank you for choosing the Doubletree by Hilton Austin hotel when visiting Austin. We greatly appreciate the kind remarks about our front desk staff. I will be sure to pass them along. We are looking forward to welcoming you back the next time you are in Austin. Warm Regards, John Magnuson Guest Services Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Austin, centrally located at the intersection of IH-35 North and Highway 290 East. Situated between the downtown business district and the Austin Arboretum, the DoubleTree by Hilton Hotel Austin is just 20 minutes from Austin Bergstrom International Airport and five minutes from downtown Austin. Our elegant Spanish Colonial-style hotel is minutes from the best shopping, dining and entertainment Austin has to offer. ... more   less 

Additional Information about Doubletree by Hilton Hotel Austin

Address: 6505 N Interstate 35, Austin, TX 78752-4346
Region: United States > Texas > Austin
Price Range: £100 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Austin 3.5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Priceline, Travelocity, HotelsClick, Agoda, Hotel.de, Reservation Counter, HRS and Despegar.com so you can book your Doubletree by Hilton Hotel Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Austin Hotel Austin
Doubletree Austin
Austin Doubletree
Doubletree By Hilton Hotel Austin Texas
Hotel Style:
#20 Green Hotel in Austin
#41 Business Hotel in Austin
#46 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Austin staff and other travellers.
5 questions
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San Jose, California
5 months ago
over a year ago
Moody, Texas
over a year ago

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Questions? Get answers from Doubletree by Hilton Hotel Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the highway facing (you'll hear the traffic)”
 of 5 bubbles AlexHuart, 14 Feb 2017 | Read review
“Request a room with iews of interior courtyard and pool”
 of 5 bubbles 421stevei, 18 Jan 2017 | Read review
“All rooms are fine that I have been exposed to, except maybe the ones on the inside porch level.”
 of 5 bubbles Manousso, 28 Dec 2016 | Read review
“exec rooms are nice a spacious.”
 of 5 bubbles charlesd503, 29 Nov 2016 | Read review
“Floor 3 or 4 for HHonors; 6 is top of building”
 of 5 bubbles davidhO9904JZ, 16 Nov 2016 | Read review
5 of 5