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Embassy Suites by Hilton Austin - Central

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1,090 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Austin - Central
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Showing 1,085: English reviews
Austin, Texas
Reviewed 22 August 2016 via mobile

This place needs some help. Old place that has not been updated. Pleasant staff but not necessarily knowledgeable or able to handle problems. The towels had stains as did the carpet. The sheets did not smell pleasant and something was just off. I suggest a real review of conditions be done by hote management. Breakfast was good!

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Thank davideM4012QH
Olathe, KS
Reviewed 22 August 2016

I was traveling with 3 other ladies for a 3-day weekend in Austin. We rented an apartment on VRBO near 6th street for $150/night. When we returned to our room at 1am on the first night, we found cockroaches in our beds. We immediately packed up and left but were unable to get any resolution with Home Away/VRBO at that...

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Thank ShaneandLisa2000
Denton, Texas
Reviewed 20 August 2016

Overall it was great! I stay here often on business and will stay again. I enjoy the breakfast variety and choices. The reception is a great snack and area is large enough to meet and hang out with friends or xo workers

Review collected in partnership with Embassy Suites Hotels
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Thank Julie W
Dallas, Texas
Reviewed 20 August 2016

I enjoy staying in any Hilton Brand hotel because I believe they all have outstanding customer service. The suites are a great experience and comfortably fit 5-6 people. They tended to my 9 month old twins

Review collected in partnership with Embassy Suites Hotels
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Thank xochitlh785
Frisco, Texas
Reviewed 16 August 2016

Traveling as part of a sporting team, we had a large room allocation at this hotel. On arrival, it was apparent that the hotel was dated, and required some updating. This is fine with me, I travel a fair bit, for work and with my family, and I'm not overly concerned with how modern or up to date a hotel...

Review collected in partnership with Embassy Suites Hotels
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Thank sidog76
Dallas, Texas
Reviewed 14 August 2016

When you walk into the lobby the hotel seems not unlike any other Embassy Suites anywhere in the country, but the minute you encounter the front desk staff you know it's special. I have stayed at this hotel many times over the last seven years, but it has been staying here on a very regular basis that gave me insight...

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Thank Debbye D
Corpus Christi, Texas
Reviewed 13 August 2016

I always enjoy my time at this hotel. The rooms are clean and spacious. The breakfast provides both hot and cold food options. The happy hour is very enjoyable. The staff are friendly and professional. The only downside is that the lobby area where you eat and have happy hour can get very hot due to the high ceilings and...

Review collected in partnership with Embassy Suites Hotels
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Thank taraoc1167
Harlingen, Texas
Reviewed 12 August 2016

Gouges felicity, L loved the way it looked, Comfortable beds, pillows, real breakfast, and most of all I have to Thank "BEN" one of the most professional,kind,hard worker front desk hosts.plus the night maintenance man was wonderful to. first night our fridge was broken called he came & put new one at 11:30 pm. anything i needed would call down...

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Thank janiecon
Dallas, Georgia
Reviewed 6 August 2016

No wifi from bedroom. Shoddy ironing board, when asked to be replaced,i got a royal no by ignoring my request. Not going to stay here again ever. Had similar experience in the past but thought of giving second chance.. but nope., still the same ole shoddyness..

Review collected in partnership with Embassy Suites Hotels
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Thank 402sudheerv
League City, TX
Reviewed 2 August 2016

It was a great hotel stay. The staff was wonderful even before arriving. During very helpful. Can't wait to see how the remodel turns out, will have to make a point to stay here again. Tim thanks for all your help

Review collected in partnership with Embassy Suites Hotels
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Thank loraace

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Austin - Central staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Austin - Central staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was right at the elevator (facing the elevator). I'd suggest another room.”
 of 5 bubbles 722damiand, 19 Feb 2017 | Read review
“higher floors will have beautiful view of downtown Austin!”
 of 5 bubbles rmk3a2, 2 Feb 2017 | Read review
“Not a lot of "views" to look at here. Just highways and cars”
 of 5 bubbles tallica21, 26 Oct 2016 | Read review
“If you can get the deluxe room (floors 8 and 9) - go sor it.”
 of 5 bubbles UnoDos03, 12 Sep 2016 | Read review
“all rooms are good great view from ever angle i think”
 of 5 bubbles janiecon, 12 Aug 2016 | Read review
5 of 5